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Zelune Luxury Lagoon Resort Bacalar Adults only

4.0 star property

Photo gallery for Zelune Luxury Lagoon Resort Bacalar Adults only

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Front of property
Premium Room, Balcony, Lagoon View | Terrace/patio
Premium Room, Private Pool | Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪11 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Place, Cenote Cocalitos
    ‪11 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Garden View

Superior Room, 2 Double Beds, Garden View

Superior Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Partial Lake View

Premium Room, Partial Lake View

Premium Room, Partial Lake View

8.0 out of 10
Very good
(1 review)
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Private Pool

Premium Room, Private Pool

Premium Room, Private Pool

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Private Pool, Partial Lake View

Premium Room, Private Pool, Partial Lake View

Premium Room, Private Pool, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Panoramic Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Panoramic Room, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, Lagoon View

Premium Room, Balcony, Lagoon View

Premium Room, Balcony, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Terrace, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room, Balcony, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Exclusive Room, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Bacalar

Located in Bacalar, Zelune Luxury Lagoon Resort Bacalar Adults only is on the waterfront, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. .This spa hotel is 2.7 mi (4.4 km) from Fort of San Felipe and 3 mi (4.8 km) from Canal de los Piratas.

What's nearby

  • Lake Bacalar - 11 min walk - 1.0 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.3 km
  • Fort of San Felipe - 6 min drive - 5.0 km
  • Cenote Cocalitos - 11 min drive - 9.3 km
  • Cenote Azul - 11 min drive - 9.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪asadero el establo - ‬3 min drive
  • ‪Las Miches De La 1 - ‬5 min drive
  • ‪Marisqueria El Taco Loco - ‬2 min drive
  • ‪Pueblo Pirata - ‬2 min walk
  • ‪Xoloitzcuintle Bacalar - ‬5 min drive

About this property

Zelune Luxury Lagoon Resort Bacalar Adults only

Adults-only hotel with a full-service spa and a 24-hour fitness center
Zelune Luxury Lagoon Resort Bacalar Adults only offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Espresso makers and minibars are provided. Bathrooms include showers, designer toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Enjoy a meal at Tizmiche, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Tizmiche - Onsite fine-dining restaurant.
Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 to 600 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bar
  • Tizmiche

Things to do

  • 24-hour gym
  • Boat
  • Boat tours
  • Bodyboard
  • Books
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Sail boat
  • TV in common areas
  • Winery release events
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 100
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 450
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for MXN 500.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 600 per person
  • Early check-in fee: MXN 450 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Las Nubes by MIJ
Las Nubes Bacalar
Las Nubes Bacalar Bacalar
Hotel Boutique Las Nubes Bacalar Hotel
Hotel Boutique Las Nubes Bacalar Bacalar
Hotel Boutique Las Nubes Bacalar Hotel Bacalar

Zelune Luxury Lagoon Resort Bacalar Adults only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yonatan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fantastic hotel and super friendly and helpful staff. Would definitely come back.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
This place is gorgeous and just 5 min cab ride from town. The staff was lovely and anxious to be useful. The location and design is chic bohemian. There is a restaurant and little bar on sight. Location is right on the lagoon with steps and a swing set right into the lagoon. There is a gazebo at the end of the dock. Kayaks and yoga mats available for us. Would definitely stay here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazing secret spot. Everything was perfect - room, staff, food, even the other guests. A great place for peace and tranquility.
Stayed 1 night in Jan 2026

10/10 Excellent

Ida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was very helpful and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
La habitación está excelente! El personal muy amable y muy tranquilo el hotel para poder descansar, tuvimos acceso a los kajaks como amenidad del hotel excelente todo volveríamos!!
Lugar muy agradable y tranquilo para disfrutar en pareja!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles war mehr als super
Stayed 2 nights in Jan 2026

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, amenities
We had an absolutely wonderful stay at this beautiful hotel. We spent three nights here after a last-minute booking (when our previous accommodation didn’t meet expectations), and we couldn’t be happier that things turned out this way — it truly exceeded all our expectations. Despite the short notice, everything was perfectly prepared when we arrived, which was such a relief. From the very first moment to the last, the experience was a clear 5/5. The hotel itself is stunning, with a modern design, tasteful interiors, and a lovely view overlooking the pier. What really stood out, however, was the exceptional service. The staff were incredibly friendly, attentive, and genuinely helpful, offering a personal touch without ever being intrusive. The restaurant deserves a special mention. Although we usually enjoy trying different places, the combination of a beautiful setting, breathtaking views, and outstanding food meant we chose to eat all our meals there throughout our stay. A heartfelt thank you to Daniel for taking such great care of us and making our stay extra special, and to Angel, the chef, for the amazing food and warm hospitality. We truly couldn’t have asked for a better experience and would happily return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Polly

Stayed 1 night in Jan 2026

10/10 Excellent

Maude

Stayed 5 nights in Jan 2026

6/10 Okay

Mariana Becerril

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
La propiedad está bien, se ve que le están poniendo atención y la están recuperando y le están colocando como un hotel boutique
Stayed 2 nights in Dec 2025

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was one of the best decisions I could’ve made. The property looks completely renovated, with a very natural style that blends beautifully with the surroundings, yet it has all the comforts you need so you don’t feel like going anywhere else. It’s the kind of place you come to disconnect and enjoy an unforgettable romantic getaway. The rooms are spacious, with very comfortable, high-quality beds and linens, everything clean and tastefully done. The service from the staff deserves a special mention. Everyone was kind, attentive, and always one step ahead of what we needed. You could genuinely feel their commitment to making our stay as pleasant as possible. The lagoon club became my favorite spot: stunning views, direct access to the water, and an atmosphere that makes you want to stay there all day with a cocktail in hand. And the restaurant… it’s an experience on its own. Besides the food, which is on another level, they offer a pairing dinner where the chef explains each dish and the reasoning behind every element. It’s honestly one of the best gastronomic experiences I’ve had in all of Quintana Roo. I would absolutely return to this hotel every chance I get. 😍
Stayed 2 nights in Nov 2025

8/10 Good

Uriel

Stayed 1 night in Nov 2025