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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property

Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool loungers
Exterior
Deluxe Room, 1 King Bed, Private Pool, Lagoon View
43-inch Smart TV with cable channels, TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Air conditioning

Explore the area

View map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    ‪1 min walk‬
  • Cenote Cocalitos
    ‪1 min drive‬
  • Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Lagoon View

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

9.0 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

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  • Parking included
  • Free WiFi
  • Restaurant
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About the area

Bacalar

Located in Bacalar, Amainah Bacalar Hotel Boutique - Adults Only is on the waterfront, a 1-minute drive from Cenote Cocalitos and 7 minutes from Canal de los Piratas. .This hotel is 3.1 mi (5 km) from Fort of San Felipe and 3.7 mi (5.9 km) from Laguna Bacalar Ecological Park.

What's nearby

  • Cenote Azul - 1 min walk - 0.0 km
  • Cenote Cocalitos - 1 min drive - 0.8 km
  • Cenote Negro - 3 min drive - 3.2 km
  • Fort of San Felipe - 5 min drive - 4.3 km
  • Laguna Bacalar Ecological Park - 6 min drive - 5.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 33 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Ajal - ‬6 min drive
  • ‪Las Quekas Bacalar - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive

About this property

Amainah Bacalar Hotel Boutique - Adults Only

Adults-only hotel with a marina and spa services
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars (stocked with some free items) and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
You can enjoy a meal at the restaurant serving the guests of Amainah Bacalar Hotel Boutique - Adults Only, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 398 out of 459 reviews
Rating 8 - Good. 39 out of 459 reviews
Rating 6 - Okay. 17 out of 459 reviews
Rating 4 - Poor. 2 out of 459 reviews
Rating 2 - Terrible. 3 out of 459 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and Nancy was amazing! Everything was and everyone was thoughtful and went out of their way to assist us
Stayed 4 nights in May 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magnificent magical place. Staff incredibly attentive. The whole place brings peace and balance. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Silvia, Wesminster

Stayed 2 nights in Mar 2025

10/10 Excellent

RODOLFO CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista espectacular

Muy lindo hotel. Una vista espectacular, y la atención y comida deliciosa
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of this world! I still feel like it was a dream. Absolutely no notes
Stayed 2 nights in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing place to say in Bacalar, Nancy and Moises were very attentive. I really enjoyed to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - really loved our room with an incredible view, and the food at the restaurant was really good too. It’s great that you can take kayaks and paddle boards out on the beautiful lake whenever you like, too.
Viewing area above restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine Diane

Stayed 4 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Iliana Jocelyne Aguilar

Stayed 4 nights in Feb 2025

6/10 Okay

Jesus, South Houston

Travelled with partner
Property is far from main town and other restaurants. Service here is very slow and they have a very limited menu. Some of the staff were very friendly, others didn't care!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing have atayed here twice and will not book woth another.
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria, Palmdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the room was clean and had the most beautiful view of the Lagoon. The food was amazing. I would definitely recommend this Boutique Hotel. We will be returning.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Federico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was stunning and it was clean, but no chairs or other furniture in room. Open concept bathroom is less than ideal. Sound carried badly and noisy guests (especially one lady beside us constantly on her phone) disrupted the tranquility of the place. Another woke us up at 2a.m. The hotel is concrete with no furnishings which attributes to the sound issues. Breakfast/bar staff were fantastic. The front desk staff less so and communication before arrival was lacking. I couldn’t even get a confirmation of our reservation. Breakfasts were delicious.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the lagoon…so pretty. Front desk staff were very efficient and replied quickly to What’s App questions. My room 202 did feel a little like I was part of the deck scene…I would have preferred something a little quieter. Overall a very pleasant stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely lovely! The view was stunning & the staff was outstanding! Lazaro & Ricardo were super attentive and make sure we had everything we needed at all times. Thank you for a great stay. We will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Rich

Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff is incredible, the food and cocktails are excellent! I had no complaints. We stayed 3 nights and it was exceptional. The walk to town is a little far but we did it twice! I wanted the exercise anyway. The staff was so hardworking, friendly, and helpful. I will come back if I'm in that part of the country again! HIGHLY recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025