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D LUXURY HOTEL BAKALAR

2.0 star property

Photo gallery for D LUXURY HOTEL BAKALAR

Basic Double Room
Front of property
Basic Double Room
Bathroom
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida 3, 619, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪1 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪7 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Basic Triple Room

Premium bedding, down duvets, soundproofing, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

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About the area

Bacalar

Located in Bacalar (Bacalar Centro), D LUXURY HOTEL BAKALAR is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. .This hotel is 0.2 mi (0.3 km) from Zócalo and 0.4 mi (0.7 km) from Fort of San Felipe.

What's nearby

  • Fort of San Felipe - 1 min walk - 0.1 km
  • Zócalo - 2 min walk - 0.2 km
  • Municipal Spa of Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 7 min walk - 0.6 km
  • Ecopark Bacalar - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Mr. Taco - ‬3 min walk
  • ‪I Scream Bar - ‬3 min walk
  • ‪Navieros Bacalar - ‬4 min walk
  • ‪gelato artesanal - ‬1 min walk
  • ‪Mango y Chile - ‬2 min walk

About this property

D LUXURY HOTEL BAKALAR

D LUXURY HOTEL BAKALAR offers 10 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters and premium bedding. 53-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom

Entertainment

  • 53-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are available for MXN 150 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: MXN 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

D LUXURY HOTEL BAKALAR Hotel

D LUXURY HOTEL BAKALAR bacalar

D LUXURY HOTEL BAKALAR Hotel bacalar

D LUXURY HOTEL BAKALAR Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 12 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and people. Only improvement would be to have a mini-refrigerator in the room.
Stayed 3 nights in Mar 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
A Minus. Tiny bathroom. Narrow stairway with no handrail. I'm 68, I use them.
Stayed 3 nights in Mar 2025

6/10 Okay

Holly

Disliked: Cleanliness, property conditions & facilities

A stench of mould and mildew

Unfortunately our room smelled very very strongly of mould and mildew. We had to go and buy air freshner it was that bad. When we moved to our next hotel we could still smell it in all our clothing and luggage. There is no ventilation at all from the bathroom - It is completely internal with no extractor. Bed was comfy and location is good.
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property was close to the lagoon, if you want to go in the water you need to pay a resort to enter. I liked that is was close to the center of town which you had to go to for meals. The town is very small. I liked that it was quite. There is street parking only. The young people running the place are very nice. There is no pool. I didnt like that the front doors were locked with a chain and we could not leave until someone arrived in the morning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dulce Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

I liked the fact that is centrally located, very clean and the staff was extremely attentive…good place to stay
Stayed 1 night in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rough and ready, basic charm. Clean, with kind bed, bathrooms a bit rough. But we only needed a bed for 2 nights to enjoy the beautiful Bakalar! The service was absolutely 💯 Price reflexes the expectation so as llong as your low maintenance this property will suite you 😉 Walking dista ce to the little town and all the activity providers. You must do a pontoon tour of the Seven Colours
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Paradis

Bacalar is just a big wow. The service at the Hotel was very friendly and helpfull. The hotel looks like it was renovated but it's missing a little fridge in the room, place to relax (no pool, no relaxing area with chairs and table) so it's impossible to relax at the hotel. Hotel was closed to almost everything.
Stayed 3 nights in Mar 2024

8/10 Good

Sidney

Liked: Staff & service
It’s not what you see in the picture
Stayed 2 nights in Mar 2024

6/10 Okay

Emiliana

Google maps takes you to the wrong place. It’s just a basic place.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and location

For the price (55 usd in 2024) this was excellent value. Excellent location and very clean. The sheets appeared stained with some kind of oil- but they were clean. I complained thinking they were dirty, and staff went above and beyond. I was invited to look at the available rooms and pick a new room. Floors and bathroom were all impeccably clean. I was just being demanding. I speak Spanish so had no problem with the kind staff but I think some do not speak English. Rooftop is not finished yet but when it is, they will have an amazing view of the lake.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

HO

Liked: Cleanliness, staff & service
Great location and friendly staffs. I have to use the Google Translator bcause I don't speak Spanish and they don't speak English. -:)

8/10 Good

Judy

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent. It's right on the edge of the town center so it's very walkable around there. The room was very clean.. The rooms and hotel are very basic. Only one old couch in the lobby. The room had one little table. The is a shared refrigerator is on the roof of the hotel.. The staff is great, very warm and welcoming
Stayed 4 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
2 blocks for main square. Simple room but very clean
Stayed 3 nights in Jan 2024

10/10 Excellent

homar b.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mis gustaría regresar x que la atención al cliente es buenísima! Super limpio y amigable staff, definitivamente regresamos
Stayed 1 night in Jan 2024

10/10 Excellent

Karla del carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lars

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center
Stayed 2 nights in Jan 2025

10/10 Excellent

Ulrika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var absolut det bästa hotellet jag besökt, och det är många.
Stayed 1 night in Nov 2024

8/10 Good

Dulce

Liked: Cleanliness, property conditions & facilities
Muy buena opción
Stayed 1 night in Nov 2024

10/10 Excellent

LAURA

Travelled with family
Liked: Property conditions & facilities
ME GUSTA
Stayed 2 nights in Nov 2024

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y precio justo por el servicio ofrecido
Stayed 1 night in Sep 2024

6/10 Okay

Pablo

Stayed 1 night in Aug 2024

6/10 Okay

Josue

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Lo mejor de esta propiedad es su ubicación. Es increíble. El concepto del hotel es interesante pero la limpieza no es tan buena. Muchos se escudan por el hecho de que la tarifa es baja pero en la industria de la hotelería la limpieza debería ser el mejor servicio no importa que tarifa y que categoría tenga un hotel. Los muebles del baño se ven muy envejecidos y dañados, escaleras, areas públicas con mucho polvo debido al estilo del piso se nota mucho. Y la habitación fué trapeado con algo sucio que daba mal olor. No obstante, el servicio de los chicos de recepción siempre fué destacado y muy atentos a todo. Amo Bacalar, pero no hay obra pública, las calles sucias y con mucha basura, incluso fuera de este hotel. Los camiones que construyen el tren maya no son pretexto, cada quien debería ser responsable de barrera afuerita de su casa y sus negocios.
Stayed 2 nights in Aug 2024