Hotel Luna and Studios 23 Bacalar - Free Bike Rental

3.0 star property

Photo gallery for Hotel Luna and Studios 23 Bacalar - Free Bike Rental

Front of property
Television
Family Studio, 1 Bedroom, Kitchenette
Free daily self-service breakfast
Comfort Room, 2 Double Beds, Refrigerator

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
Av 23 calle 32, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪19 min walk‬
  • Place, Fort of San Felipe
    ‪2 min drive‬
  • Place, Cenote Cocalitos
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪39 min drive‬

Room options

Family Studio, 1 Bedroom, Kitchenette

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Comfort Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Comfort Room, 2 Double Beds, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Family Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed

Similar properties

About the area

Bacalar

With a stay at Hotel Luna and Studios 23 Bacalar - Free Bike Rental in Bacalar, you'll be within a 5-minute drive of Lake Bacalar and Ecopark Bacalar. .This hotel is 1 mi (1.6 km) from Laguna Bacalar Ecological Park and 1.2 mi (1.9 km) from Fort of San Felipe.

What's nearby

  • Laguna Bacalar Ecological Park - 19 min walk - 1.6 km
  • Fort of San Felipe - 2 min drive - 1.4 km
  • Municipal Spa of Bacalar - 4 min drive - 2.1 km
  • Cenote Azul - 6 min drive - 5.1 km
  • Cenote Cocalitos - 6 min drive - 4.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 50 min drive

Restaurants

  • ‪asadero el establo - ‬12 min walk
  • ‪Mistura - ‬15 min walk
  • ‪Xoloitzcuintle Bacalar - ‬15 min walk
  • ‪Sushi-To-Go - ‬19 min walk
  • ‪La Cabañita - ‬17 min walk

About this property

Hotel Luna and Studios 23 Bacalar - Free Bike Rental

Hotel with free breakfast, near Lake Bacalar
Hotel Luna and Studios 23 Bacalar - Free Bike Rental offers 16 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided once per stay.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
A complimentary self-serve breakfast is served daily from 8:00 AM to 10:00 AM.
Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Apartament Hotel Bacalar Luna Turqueza
Luna Bacalar Hotel Apartments Free Bike Rental
Hotel Luna and Studios 23 Bacalar - Free Bike Rental Hotel
Hotel Luna and Studios 23 Bacalar - Free Bike Rental Bacalar

Hotel Luna and Studios 23 Bacalar - Free Bike Rental Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 52 reviews
Rating 8 - Good. 11 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Staff & service, room comfort

Terrible…

Would never stay here again, stayed in apartment with kitchen, fridge didn’t work, they didn’t do anything to help us, nothing to cook with a tiny frying pan, Fork and spoon and 2 glasses. Very noisy, packs of dogs barking all night long, and many roosters. Did not sleep even an hour for three days. Best part of this place was leaving. Would not recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Dennis

Stayed 4 nights in Feb 2025

6/10 Okay

catherine

It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location.
Stayed 2 nights in Feb 2025

6/10 Okay

María Elena

Muy bien
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny Joana

Stayed 1 night in May 2025

8/10 Good

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Las habitaciones son cómodas, algo lejos del centró, pero cerca de la carretera para tomar transporte a Chetumal o Mahahual
Stayed 1 night in May 2025

2/10 Terrible

Ligia

Stayed 1 night in Apr 2025

10/10 Excellent

Esmeralda Cruz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar !! El personal muy amable y servicial las habitaciones limpias y olor rico ala llegada El desayuno es muy bueno galleta fruta y café Sin duda nuevamente regreso
Stayed 4 nights in Apr 2025

2/10 Terrible

Javier

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible lugar, sabanas sucias y encontramos chinches en tres habitaciones, no la recomiendo para nada, eviten este horrible lugar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

carlos alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel es sencillo pero cómodo, te ayudan con absolutamente todo lo que necesitas, como tours y lugares para visitar, la alberca estaba siempre limpia, tener frigobar en la habitación lo cual fue muy cómodo, también tienen desayuno sencillo pero bien, sin duda 10 de 10 relación precio calidad
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025

4/10 Poor

Amaya Nadine

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

ANALISSA

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Piecenie
Stayed 2 nights in Mar 2025

8/10 Good

ANALISSA

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

EMILIO ADRIAN

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La posiciona estaba demasiado sucia. Te prometen early check in (dependiendo disponibilidad) y si había disponibilidad, y aún así nos dijeron que hasta las 3 en puntito. Pésima la actitud de la chica de recepción, no sabe nada sobre atención al cliente ni cómo resolver. Nos dieron una habitación que era para 2 personas, cuando la reserva decía que era para 3 y 3 camas, su solución fue achocar una cama extra cuando en la foto se ve algo totalmente diferente y me echaron la culpa que porque yo solicité una habitación en la planta baja, cuando nunca pasó eso, adicional, tuvimos que esperar hasta las 7 pm a que trajeran la cama y mientras no podíamos dejar el hotel; otro adicional, fue que el aire acondicionado no funcionaba bien y metieron a gente a darle mantenimiento durante nuestra estancia y teníamos que estar pendientes de tener gente adentro con nuestras maletas. El estacionamiento solo tiene espacio para 3 carros, si no alcanzas, lo dejas en la calle sin nadie quien lo vigile. Cierran el acceso del hotel a las 12 am y ponen a un velador a abrirte si llegaste después de esa hora, pero cuando lo hicimos el velador estaba dormido y nunca despertó, para la buena o mala suerte, estaba abierto el portón y pudimos acceder, así de fácil cualquiera puede entrar y no hay seguridad. El desayuno es pésimo y tienes que correr suerte que te toque mesas limpias o que la anterior familia no haya ensuciado. La parte de los kayaks no tenían suficientes y no nos dijeron eso. No recomiendo.
Stayed 2 nights in Mar 2025

4/10 Poor

Daniela

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No volvería a ir

El desayuno es muy pequeño y limitado.
Stayed 1 night in Mar 2025

8/10 Good

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Costo beneficio. Buen lugar.
Stayed 4 nights in Mar 2025

6/10 Okay

Cecilia

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Está lejos de la laguna, dan desayuno continental y no hay cerca restaurantes.
Stayed 2 nights in Mar 2025

8/10 Good

SALVADOR S. GOMEZ F.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio a la habitación

Nada más un detalle la limpieza debe de ser todos los dias y las toallas deben de tener disponibles.
Stayed 3 nights in Mar 2025

8/10 Good

Jose Luis Gonzalez

Travelled with family
Liked: Amenities, property conditions & facilities
El precio estuvo bien Las toallas muy percudidas Las instalaciones bien pero les falta limpieza así como los muebles de la piscina
Stayed 1 night in Mar 2025

10/10 Excellent

clarita ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025