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Mercure Ayr Hotel

3.0 star property

Photo gallery for Mercure Ayr Hotel

Breakfast, lunch and dinner served
Exterior
Point of interest
Golf
Family Room (Classic)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View map
Dalblair Road, Ayr, Scotland, KA7 1UG
  • Place, The Low Green
    ‪3 min walk‬
  • Place, Ayr Beach
    ‪7 min walk‬
  • Place, Ayr Racecourse
    ‪16 min walk‬
  • Airport, Glasgow (PIK-Prestwick)
    ‪9 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed, Sea View

Privilege, Double Room, 1 Double Bed, Sea View

Privilege, Double Room, 1 Double Bed, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(14 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed (Compact)

Standard Double Room, 1 Double Bed (Compact)

Standard Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(12 reviews)
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Sea View

Superior Room, 1 Double Bed, Sea View

Superior Room, 1 Double Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

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About the area

Ayr

With a stay at Mercure Ayr Hotel in Ayr, you'll be near the airport, within a 15-minute walk of Ayr Beach and Ayr Racecourse. .This hotel is 2.8 mi (4.5 km) from Robert Burns Birthplace Museum and 2.9 mi (4.6 km) from Brig O'Doon.

What's nearby

  • The Low Green - 3 min walk - 0.3 km
  • Wellington Square - 3 min walk - 0.3 km
  • Ayr Town Hall - 6 min walk - 0.6 km
  • Ayr Beach - 7 min walk - 0.7 km
  • Ayr Racecourse - 16 min walk - 1.4 km

Getting around

  • Ayr Station - 8 min walk
  • Glasgow (PIK-Prestwick) - 15 min drive

Restaurants

  • ‪Tam O Shanter Bar - ‬4 min walk
  • ‪Boswells - ‬2 min walk
  • ‪Blue Lagoon Fish & Chips - ‬5 min walk
  • ‪Harleys - ‬2 min walk
  • ‪The Tree House - ‬4 min walk

About this property

Mercure Ayr Hotel

Hotel with a restaurant, 7-minute walk to Ayr Beach
Mercure Ayr Hotel offers 118 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and spring water baths.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and spring water baths. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Mercure Ayr Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Health club

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 7.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Ayr Mercure
Ayr Mercure Hotel
Hotel Mercure Ayr
Mercure Ayr
Mercure Ayr Hotel
Mercure Hotel Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Ramada Ayr
Mercure Ayr Hotel Ayr
Mercure Ayr Hotel Hotel
Mercure Ayr Hotel Hotel Ayr

Mercure Ayr Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 748 reviews
Rating 8 - Good. 258 out of 748 reviews
Rating 6 - Okay. 137 out of 748 reviews
Rating 4 - Poor. 64 out of 748 reviews
Rating 2 - Terrible. 39 out of 748 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy staff were great couldn't do enough for you at ant time of the day or night. will definately stay again when i'm in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quick and easy check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, with friendly helpful staff and in a perfect location for shopping walks on the beach and attending race meetings.
Stayed 3 nights in Sep 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

4/10 Poor

JOHN

Disliked: Property conditions & facilities
Reception area looked good. Arrived early so sat in lounge until check in time. Our room was on 6th floor & looking out towards sea. Room itself was very outdated. Beds were at least the 3’ width. Not much space to get out of bed on one of them. We found the toilet did not flush unless you did 3/4 times. During the night there was a strong smell of cigarette smoke in bathroom.. I knew I was not imagining things when my wife also reported it to me. Mentioned this to reception. Evening meal, selection on menu very poor. In fact us & another family related couple were the only 4 in there. After long drives we did not fancy trying to find somewhere else. Breakfast, fresh fruit had run out. Waitress said more being prepared. Be 5 minutes. Was told this on 3 occasions. 20 minutes later a bowl of pineapple & some chunks of water melon appeared. One coffee machine stopped working. It was still not working on following morning. Quassants tasted stale. Bearing in mind that the room rate had doubled as it was Ayr gold cup weekend. Nearly £250 /night. Plus car park charges per night of £7. I will not ever be stopping there again. Choose wisely. Another family member stayed at another hotel close by & were also very dissatisfied so maybe it’s an Ayr thing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Stuart

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ayr Mercure

Having read some of the reviews for this hotel I was concerned that it might not be up to scratch. Yes the hotel building is an ugly eyesore but there’s not much can be done about that. The way the building looks is where the bad points end for me. The hotel is in a great location in the town centre, easy access to trains and buses but it also has parking a few short yards from the main entrance. Inside the hotel there a really nice reception and bar, the rooms are a good size and very clean and comfortable. The age of the decor might lead some to think the rooms could look cleaner but they are definitely well maintained. The staff were very friendly and helpful and it’s easy access everywhere if you’re not as mobile as others. If you get a high floor sea view room then your stay is even more improved. Nothing bad to say.
Stayed 1 night in Sep 2025

4/10 Poor

Siobhan

Disliked: Property conditions & facilities, room comfort

tired

The room was tiny, with just enough space to get along 2 sides of the bed with the bed shoved into a corner. The hotel is very tired and needs a facelift. Ayr seems very depressed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms need a little updating.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with the Breakfast and the Bar service. The staff Were attentive. However we were sad that the spa wasn't functioning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Grace

Stayed 5 nights in Aug 2025

8/10 Good

Agnes

Travelled with family
Liked: Amenities
Breakfast wasn’t really warm choice of eggs plates were cold at times fried eggs were like rubber disappointed with breakfast I think that would put me of coming back
Stayed 4 nights in Aug 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and and peaceful
Stayed 2 nights in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort

Reasonable hotel with good facilities.

A well stocked hotel with a restaurant, bar etc. Parking is busy so you may have to park on the street. Part of the Accor chain.
Stayed 1 night in Aug 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable easy in middle of town
Stayed 4 nights in Aug 2025

8/10 Good

laura

Liked: Cleanliness, staff & service
The hotel is needing some work and the bathroom wasnt clean but room had new carpet, the staff were really friendly and the breakfast was excellent. I'd stay again. The seagulls in the area are very loud - the town needs to address it - not only the volume of noise, but their behavior and the trail of bird droppings they leave behind.
Stayed 2 nights in Aug 2025

10/10 Excellent

denise, christchurch

Liked: Amenities
So easy to walk everywhere and the view ftom the room was beautiful
Stayed 4 nights in Aug 2025

4/10 Poor

Daren

Business traveller
Disliked: Property conditions & facilities, room comfort

Very Tired Hotel.

Never had food, ventured out as the hotel eating area did not look very inviting. Bed was ok, not verycomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Mr A J

Stayed 1 night in Jul 2025

10/10 Excellent

Narinder

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Room with a View. We had room 665 and the view from the room was Amazing. Room was Clean and Tidy, Nice Comfy bed and Nice Large soft towels. No Faults about the Room. Only one complaint was the Shocking Expensive Bar Prices. Save your money and go outside, there are plenty of bars and restaurants near by.
Stayed 2 nights in Aug 2025