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The Grand Hotel Leicester by The Unlimited Collection

4.0 star property

Photo gallery for The Grand Hotel Leicester by The Unlimited Collection

Arcade
Exterior
Grand Room with Sofabed
Daily buffet breakfast for a fee
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
  • Business services

Explore the area

View map
Granby Street, Leicester, England, LE1 6ES
  • Place, Curve Theatre
    ‪4 min walk‬
  • Place, De Montfort University
    ‪7 min walk‬
  • Place, Athena Conference Centre
    ‪9 min walk‬
  • Airport, East Midlands (EMA)
    ‪40 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room with Sofabed

Family Room with Sofabed

Family Room with Sofabed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Room with Sofabed

Grand Room with Sofabed

Grand Room with Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About the area

Leicester

A stay at The Grand Hotel Leicester by The Unlimited Collection places you in the heart of Leicester, steps from The Little Theatre and 4 minutes by foot from Curve Theatre. .This hotel is 0.4 mi (0.7 km) from New Walk Museum and 0.4 mi (0.7 km) from The Y Theatre.

What's nearby

  • Curve Theatre - 4 min walk - 0.4 km
  • Highcross Shopping Centre - 6 min walk - 0.6 km
  • De Montfort University - 7 min walk - 0.7 km
  • Leicester Cathedral - 8 min walk - 0.7 km
  • Athena Conference Centre - 9 min walk - 0.8 km

Getting around

  • Leicester Station - 6 min walk
  • East Midlands Airport (EMA) - 42 min drive

Restaurants

  • ‪San Carlo - Leicester - ‬1 min walk
  • ‪Bodrum Shawarma - ‬2 min walk
  • ‪Oodles - ‬1 min walk
  • ‪Chaiiwala - ‬1 min walk
  • ‪Haute Dolci - ‬1 min walk

About this property

The Grand Hotel Leicester by The Unlimited Collection

The Grand Hotel Leicester by The Unlimited Collection offers 104 accommodations with coffee/tea makers and hair dryers. 30-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Leicester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 104 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, O. W. Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
O. W. Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • O. W. Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 30-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester

The Grand Hotel Leicester by The Unlimited Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in the centre of Leicester. The rooms are updated, modern and very comfortable. Parking is available on site at the back of the hotel. Breakfast was excellent with a lot of variety of high quality food to choose from. Highly recommended.
Stayed 1 night in May 2026

8/10 Good

Priya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast and staff Room we had was great for a family of 3 Some communal areas are still under construction but the rooms are very clean and furnished to a good standard
Stayed 1 night in Mar 2026

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, beautiful rooms, bathrooms and lobby, lovely buffet breakfast, classy bar, great parking for a city centre hotel.
Stayed 2 nights in Apr 2026

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, fab and easy stay at the Grand Hotel - will definitely return.
Stayed 1 night in Apr 2026

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room, good facilities, friendly staff
Stayed 1 night in Apr 2026

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent the staff were very welcoming, friendly and professional. Very spacious and clean hotel. The breakfast was very good and I highly recommend this hotel if you want a stay over in Leicester.
Stayed 1 night in Apr 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful regenerated old hotel building, having had a re-fit and re-opening Feb '26, floors 4 and 5 still in progress and presently no lift to all floors above reception area. Very helpful staff, beautiful bar and lobby area. Excellent room, maintaining high quality fixtures and fittings, en suite shower room, beautifully appointed and characteristically set across two levels. Old sash windows, could do with some interior double glazing to keep out noise from the high street. Nice size car park to rear (chargeable) although tight. Overall very pleasant stay.
Stayed 1 night in Apr 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were truly the best I have ever encountered in a hotel: I called to say I would be late and was told not to worry in the least and that the most important thing was to drive safely. When I arrived, I wasn't sure where the hotel carpark was, called again and the duty manager came out to find me and guide me in. The bartender was fabulous helpful and polite and the night receptionist super helpful too. 11/10!
Stayed 1 night in Apr 2026

4/10 Poor

Deborah

Liked: Staff & service, amenities, property conditions & facilities
The hotel was refurbished in February 2026 but the lift wasn’t working yet. The rooms looked lovely but it had single glazed windows so it was extremely noisy because the hotel is on the High Street. Lots of cars going past with loud exhausts and blaring music until the early hours so it disturbed my sleep. Bed and pillows were comfy. Unable to open windows to get air in. Found a toenail and false finger nail on the floor. Room door shuddered whenever someone opened or closed their room door nearby. No soundproofing, could hear all conversations in the corridor. Car park didn’t feel very safe, seemed quite rough and it was an additional fee.
Stayed 1 night in Apr 2026

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel room, and lovely history. 10/10 would recommend staying here.
Stayed 1 night in Apr 2026

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely experience from start to finish—kind and courteous staff and nice, clean, comfortable rooms. Beautiful hotel as well!
Stayed 1 night in Apr 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our Stay The staff absolutely super could not do enough, situated ideal for the Curve theatre, Breakfast was good , The room was spotless all in all a very pleasant stay.
Stayed 1 night in Apr 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly during check in, ensuring you had everything you required. Hotel environment was stunning. Everything from furniture style to colours used. Rooms were exceptional. Bed was so comfortable! Amenities in the room were
Stayed 1 night in Apr 2026

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, didn't drive or had breakfast
Stayed 2 nights in Apr 2026

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good, just wish the rooms had a thermostat/AC
Stayed 1 night in Apr 2026

4/10 Poor

Zhuo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is in city center. Overall condition is not a good as I saw on picture. Elevator is not working so we had to carry luggage to our room (staff did say they can help). The carpet in public area is old and has smell. Room is ok but noise isolation is poor. Car park is small and £10 overnight. Staff is polite. Breakfast is good.
Stayed 1 night in Apr 2026

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service
The food was very good. The bar staff excellent. Front staff were accommodating and thoughtful.
Stayed 3 nights in Apr 2026

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good but a bit expensive
Stayed 2 nights in Apr 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with all it's history lovingly and sympathetically included in its design. The staff were brilliant- friendly, welcoming, and went above and beyond for my partners Birthday, which was the reason for our stay. The room was spotless, well laid out, and the amenities were of a high standard. If we ever visit Leicester again, this would be my first choice of hotel.
Stayed 1 night in Mar 2026

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable room, and an incredible breakfast, all of the staff are exceptionally welcoming and helpful. Highly recommended, we will definitely stay here again.
Stayed 2 nights in Apr 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely newly refurbished room.
Stayed 1 night in Mar 2026

8/10 Good

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really enjoyable stay at the Grand Hotel and would definitely return. Our room was exceptionally clean and clearly very well prepared—Kannika had done a fantastic job getting everything ready for our arrival. The room itself looked recently refurbished, with a fresh and modern feel that made it very comfortable. Despite being in the city centre, which can be quite noisy at night, we slept incredibly well. The windows did a great job of blocking out the outside noise, and we had two wonderfully restful nights with no disturbance from other guests either. Breakfast was another highlight of our stay. The cooked breakfast was absolutely delicious, and the service made it even better. The lady who served us, I believe her name was Anya, was delightful—friendly, welcoming, and genuinely pleasant, which made the experience even more enjoyable. There was a small inconvenience during our stay as the main lift wasn’t working, meaning we had to use the back lift. However, the reception team handled this very kindly by waiving the parking fee, which we really appreciated. It’s clear that the hotel is in the process of being updated. The main entrance and restaurant have been refurbished to a very high standard, while some areas like the corridors and staircases are still undergoing improvements. That said, this didn’t impact our stay at all, especially given how comfortable and well-finished our room was. Overall, a very positive experience—we would happily stay here again
Stayed 2 nights in Mar 2026

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class
Stayed 1 night in Mar 2026

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished hotel. Setting standards for others to follow not only in quality of room but also service. A couple of hiccups but all covered well. Will definitely return here on my next trip!
Stayed 1 night in Mar 2026

10/10 Excellent

James

Stayed 1 night in Mar 2026