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Hilton Garden Inn Austin Downtown

3.5 star property

Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Reception
Meeting facility
Lobby
Premium bedding, down duvets, in-room safe, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪14 min walk‬
  • Place, University of Texas at Austin
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Pure)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Austin

With a stay at Hilton Garden Inn Austin Downtown, you'll be centrally located in Austin, a short 9-minute walk from Austin Convention Center and 11 minutes by foot from Waterloo Park. .This hotel is 0.9 mi (1.5 km) from Austin Children's Museum and 1 mi (1.7 km) from Texas State Capitol.

What's nearby

  • Austin Convention Center - 7 min walk - 0.6 km
  • Rainey Street - 7 min walk - 0.6 km
  • Sixth Street - 10 min walk - 0.9 km
  • Texas State Capitol - 14 min walk - 1.2 km
  • University of Texas at Austin - 17 min walk - 1.5 km

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Koriente - ‬3 min walk
  • ‪Esther's Follies - ‬4 min walk

About this property

Hilton Garden Inn Austin Downtown

Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at 18th over Austin serving guests of Hilton Garden Inn Austin Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 9022 square feet (838 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
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Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lei

Travelled with family
Liked: Cleanliness, amenities
Room is clean, staff is kind. Location close to 6th street.
Stayed 3 nights in Dec 2025

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
My parking was $65 a day. I should have done more research before booking- but this is outrageous.
Stayed 2 nights in Dec 2025

4/10 Poor

Mike

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel and parking are scam
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay ❤️
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very nice and is located within a walkable distance of the main attractions in downtown. The hotel parking is so expensive that I could not use it. Sadly, we couldn't have our breakfast as promised because the chef was off. In general, the staff was very welcoming and nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Stayed 1 night in Dec 2025

2/10 Terrible

Judith

Stayed 3 nights in Dec 2025

10/10 Excellent

Charlynne

Liked: Cleanliness, staff & service
Very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Business traveller
Did not see breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Intekhab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel was awesome!
Stayed 1 night in Dec 2025

6/10 Okay

Willis

Travelled with partner
Disliked: Amenities
The toilet didnt flush, I had to adjust the height of valve in the back of the toilet to get it to flush on one press.
Stayed 3 nights in Dec 2025

8/10 Good

rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking was easy
Stayed 2 nights in Dec 2025

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Only one of the 4 elevators worked and that is not ideal for a 18 floor building. Otherwise great stay.
Stayed 4 nights in Dec 2025

2/10 Terrible

Raymond, DALLAS

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hirel so far in Austin. Pricy parking that requires valet or park 2 blocks away. So bad service. So dated. Oh my…
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 2 nights in Dec 2025

10/10 Excellent

Morgan

Stayed 5 nights in Dec 2025

2/10 Terrible

armand

Stayed 5 nights in Dec 2025

8/10 Good

Joseph

Stayed 4 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Liam

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities
I stayed in a confortable and clean 1 King room. The staff at this location was kind and welcoming. There was a great snack selection in the lobby for getting a late night bite and putting it on your room. The fitness area was pretty good (free weights, treadmills, flat benches, balance balls, etc). The lobby and mezzanine level were both great for relaxing outside the room. The location is also a reasonable walking distance to downtown Austin locations and food spots as well as Target and Whole Foods.
Stayed 1 night in Dec 2025

10/10 Excellent

Janna, Spring Branch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel warmly welcomed us and made sure we were taken care of. She really stands out as a star with customer service.
Stayed 1 night in Dec 2025