Hilton Garden Inn Austin Downtown

3.5 star property

Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Reception
Lobby
Premium bedding, down duvets, in-room safe, blackout curtains
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Place, University of Texas at Austin
    ‪19 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

With a stay at Hilton Garden Inn Austin Downtown, you'll be centrally located in Austin, a 9-minute walk from Austin Convention Center and 11 minutes by foot from Waterloo Park. .This hotel is 0.9 mi (1.5 km) from Austin Children's Museum and 1 mi (1.7 km) from Texas State Capitol.

What's nearby

  • Rainey Street - 5 min walk - 0.5 km
  • Austin Convention Center - 7 min walk - 0.6 km
  • Sixth Street - 12 min walk - 1.0 km
  • Texas State Capitol - 15 min walk - 1.3 km
  • University of Texas at Austin - 19 min walk - 1.6 km

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Koriente - ‬3 min walk
  • ‪Esther's Follies - ‬4 min walk

About this property

Hilton Garden Inn Austin Downtown

Hotel with an outdoor pool, 9-minute walk to Austin Convention Center
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at 18th over Austin serving guests of Hilton Garden Inn Austin Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 9022 square feet (838 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
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Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1011 reviews
Rating 8 - Good. 202 out of 1011 reviews
Rating 6 - Okay. 147 out of 1011 reviews
Rating 4 - Poor. 94 out of 1011 reviews
Rating 2 - Terrible. 108 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Carter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience but be warned breakfast is not included and you will be charged $80 per day for parking that is not mentioned until you arrive.
Stayed 3 nights in Nov 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was expensive and our room did not have a window.
Stayed 1 night in Nov 2025

2/10 Terrible

Kate

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin Bueno

Stayed 3 nights in Nov 2025

4/10 Poor

Blake A

Stayed 3 nights in Oct 2025

4/10 Poor

Victor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room temperature was very uncomfortable and humid. The thermostat was not working correctly. The room felt like it had poor ventilation.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 2 nights in Oct 2025

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, property conditions & facilities
The service was excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hovig John

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tawny

Stayed 2 nights in Oct 2025

2/10 Terrible

Donald, Mercer Island

Stayed 1 night in Nov 2025

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Speedy service and the room was elegant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything clean and easy through the whole weekend
Stayed 3 nights in Oct 2025

10/10 Excellent

Alec

Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Nathalie

Stayed 1 night in Oct 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Stayed 2 nights in Oct 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, property conditions & facilities
Please lower the overnight parking rate.
Stayed 1 night in Oct 2025

4/10 Poor

Niccole

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was highly disappointed. I paid $300 for one night. Forced to get valet parking for an extra $70 if i didn't want to pay for public parking. My room had toenail clippings in the floor. There were two large stains on the carpet. Furniture was broken and badly glued back together. A hole in the bathroom door was horrible patched and just painted over. There are water stains in the bathroom. A new piece of artwork was hung below existing hardware for a previous picture. Having to pay for coffee in the lobby. You guys already have my $300, what else do you want?
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Stayed 1 night in Oct 2025

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Everything looked clean and there was food options very close to the hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Miral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Clarisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, Rachel at the front desk was very nice and welcoming during the check in process and recognized my status as a Hilton Honors member which was nice since she’s the first one to mention it and I’ve been an honors member for two years. The room was nice and clean and so was the bathroom but I have to say the elevators got me and my friend dizzy every time we used them and this has never happened before so I’m not sure what it could be, they also sound old. We went to the bar once but we really enjoyed our drink and the service provided. We didn’t get to try the breakfast so I’m not sure if it’s good or not. They have valet parking which is nice didn’t have any problems and was also given good service. Overall I would probably stay here again and recommend it to others.
Stayed 2 nights in Oct 2025

10/10 Excellent

SHAUN, Aylmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were excellent
Stayed 1 night in Oct 2025