All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Service was excellent-front desk staff, continental breakfast staff and cleaning staff. Beds were way too soft for us. Location was great for all our needs ( a soccer combine). Plenty of variety of quality restaurants close by as well as Target and Walmart if needed.
Our stay was OK, the overall appearance of the hotel was also OK. unfortunately there was a dead roach next to my bed, which begged the question of cleanliness. The mattresses were comfortable, however, every time we turned the bed squeaked. The nightly rate was fair and there were shops conveniently located.
The hotel was everything we thought it would be, the online description was on point. Breakfast was hot and hardy, hot waffles, really liked it. Staff was so kind and professional. Giuli was super nice and kind. Thank you.
We booked a room with two queens bc my adult daughter and young grand son were with us. When we got there they gave us a king with pull out couch. When we went back to the desk they said the hotel was over booked and they bumped us. I told them that would not work, I did not reserve so far in advance to not get what was available at the time of booking and it is the hotels fault it was over booked not mine. They eventually got it corrected and miraculously came up with the correct room. The beds were ok and it was all clean and up to date. The pool is small and there was a little league team stay so the pool was full. It’s was very very convenient to I35 and a lot of shopping and restaurants.
Jordan at the front desk was great. She set us up with the connecting rooms we wanted. It was my original request. I called to confirm connecting rooms a week and a half before check in to be told they would do their best. Still uncomfortable, I called the day before check in. She saw my booking was incorrect and corrected it.
The check in was super fast. The free breakfast was great. I love the noon check out time. No rushing out in the morning. The pool is tiny and there is no rules apparently. But the fitness center is great. I would stay here again without a doubt.
Custom service was great. The breakfast was fresh and delicious. The woman running the breakfast was extremely friendly and amazing. She made sure everyone was taken care of and was wonderful! The beds were so comfy as well. We enjoyed our stay!