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Extended Stay America Austin Metro

2.5 star property

Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
East US Hwy 290, Austin, TX, 78723
  • University of Texas at Austin
    ‪6 min drive‬
  • Darrell K. Royal - Texas Memorial Stadium
    ‪6 min drive‬
  • Moody Center
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AU$101
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26 Aug - 27 Aug
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About the area

Austin

Located in Austin (St. Johns), Extended Stay America Austin Metro is within a 10-minute drive of University of Texas at Austin and Sixth Street. .This hotel is 5.2 mi (8.4 km) from Austin Convention Center and 5.3 mi (8.6 km) from Lake Austin.

What's nearby

  • University of Texas at Austin - 6 min drive - 8.2 km
  • Darrell K. Royal - Texas Memorial Stadium - 6 min drive - 7.5 km
  • Moody Center - 6 min drive - 7.5 km
  • Texas State Capitol - 7 min drive - 9.0 km
  • Sixth Street - 8 min drive - 9.7 km

Getting around

  • Highland Station - 2 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 16 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬11 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪P. Terry's Burger Stand #11 - ‬14 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Pappasito's Cantina - ‬13 min walk

About this property

Extended Stay America Austin Metro

Hotel in Austin with free parking
Extended Stay America Austin Metro offers 84 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Extended Stay America Austin Metro Reviews

Reviews

5.8
Rating 10 - Excellent. 155 out of 821 reviews
Rating 8 - Good. 167 out of 821 reviews
Rating 6 - Okay. 141 out of 821 reviews
Rating 4 - Poor. 149 out of 821 reviews
Rating 2 - Terrible. 209 out of 821 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

omar

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in May 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We changed rooms twice. In the first room the bathroom sink was stopped up with gross debris in the sink. The second room was filthy and smelled like cigarette smoke. The third room still had garbage in the trash can from the last occupants. People at the front desk did change the room but were not nice.
Stayed 2 nights in May 2025

4/10 Poor

Constance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

roaches, sticky floors and frivolous fees

If roaches, sticky floors and frivolous fees for amenities that would otherwise be standard (like fresh linens) are your thing, well, this place would be a match for you. Not to mention the cracked sink and barely functional shower...but those are things adventurous travelers can discover for themselves.
Stayed 14 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Raul O., Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly atmosphere at this quiet and cozy place!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

christine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Alexandria

Travelled with family
Liked: Cleanliness, room comfort

Bad experience

No dishes or cookware rven though it had a kitchen. No coffee pot. Gront drsk is closed from 10p-10a so no one to help you when you have an isdue like our toilet getting clogged 3 hours after arriving. Very ghetto hotel smelled like weed all in the building. Will never stay again !
Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk like weed and cigarettes. Beds appeared clean. But did not smell clean. Very dated and worn out shower faucet did not work correctly at all.
Stayed 1 night in Mar 2025

4/10 Poor

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dirk

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are out dated. They are clean but the kitchen needs to be updated!
Stayed 3 nights in Oct 2024

2/10 Terrible

Erin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely awful. Our room had bugs in it, it wasn’t clean, the door to the room kept getting stuck so you had to body slam it to get it open, the AC was coming off the wall the lights barely worked the room smelled like smoke and we had a lizard in our room. When we went up to the front desk to get someone to help at least catch the lizard no one was there after 10pm and no one answered the phone when though we were assured that someone would answer after 10. We were forced to stay the night even though we really didn’t want to and when we went to talk to the property manager the next morning so we could cancel our reservation she laughed at us. I will NEVER stay with Extended Stay Austin Metro ever again
Stayed 5 nights in Jul 2024

4/10 Poor

Angelica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Please update site with what you no longer offer.

I chose this place based on what I was looking for as far as amenities, example, breakfast, pool, etc. based on the description this place was best. When we got there we were told that there was no pool(closed), there was no ice machine, they do not do breakfast anymore.
Stayed 1 night in Jun 2024

10/10 Excellent

Ekpenyong

Stayed 1 night in Jun 2024

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t ask my age when I was checking out online and verify that I was 21 before i paid them full price. Once I got there they refused my stay at 8:00pm and did not give me a refund even though i had not been asked any questions regarding my age before paying full price.
Stayed 1 night in May 2024

4/10 Poor

Gomathisankar

Travelled with group
Disliked: Property conditions & facilities
Bed bugs , no bathroom door lock .. friendly staff however the property facilities need to be improved . Not recommended for family !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Jasmin, Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ot
Stayed 2 nights in Apr 2024

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Brooke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Was nothing like advertised! Smelled horrible! Smelled like weed, cigars and dead animal!Dirty! Never again!
Stayed 1 night in May 2024

2/10 Terrible

Rae

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Deandra

Stayed 1 night in Apr 2024

2/10 Terrible

Ann

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was totally run down. There wasn't even coffee or a trash can in the room. In the parking lot they had 2 picnic tables & people were making noises & who knows what else late into the night. Traveling as a single woman I felt very unsafe. Hotel staff at check-in was nice. I left the next day at 7 am & there was no staff to be found.
Stayed 1 night in Apr 2024