DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Dining
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Restaurant
Property amenity
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Regal Gateway
    ‪19 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(39 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(63 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior King Suite With Sofabed

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About the area

Austin

When you stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum in Austin, you'll be in the business district, within a 15-minute drive of University of Texas at Austin and Lake Austin. .This hotel is 8.7 mi (14 km) from Moody Center and 9.2 mi (14.8 km) from Sixth Street.

What's nearby

  • Regal Gateway - 19 min walk - 1.6 km
  • Arboretum at Great Hills Mall - 19 min walk - 1.6 km
  • Water 2 Wine - 1 min drive - 2.7 km
  • J. J. Pickle Research Campus - 1 min drive - 1.9 km
  • First Presbyterian Church - 3 min drive - 2.6 km

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪The Cheesecake Factory - ‬6 min drive
  • ‪Casa do Brasil - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪Dave & Buster's - ‬19 min walk

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 194 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 6500 square feet (604 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Centre Lounge - Onsite bar.
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 50.0

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20.0 per day

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area

Holiday Inn Plaza/Arboretum

Holiday Inn Plaza/Arboretum Hotel

Holiday Inn Plaza/Arboretum Hotel Austin-NW Area

DoubleTree Hilton Hotel Austin Northwest Arboretum

DoubleTree Hilton Hotel Arboretum

DoubleTree Hilton Austin Northwest Arboretum

DoubleTree Hilton Arboretum

Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin

Holiday Inn Arboretum

DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel

DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 101 out of 1009 reviews
Rating 2 - Terrible. 118 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Shannon

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room was clean but outdated and mediocre. There were a number of things that were less than ideal. The hotel gym was less nice and functional than it appears in the images: one of the two treadmills didn't work, the yoga ball was deflated, the water dispenser was out of water for all 5 days I used the gym and didn't get fixed when i mentioned it to the staff, there were no mats available (hard floor). My sink had an issue, I couldn't open or shut the drain. The shower had really poor water pressure and on two days I couldn't get hot water- when I mentioned this to the desk the person said they do sometimes have issues with the hot water and said fi i run it for like 15-20 minutes in advance its more likely to work...who plans for an extra 20 min to wait for the shower to work! The staff was always nice and friendly, but overall it was kind of meh and didnt turn out to be as nice as it was depicted online.
Stayed 4 nights in Jan 2026

2/10 Terrible

Terrence

Disliked: Staff & service, amenities
The room looked like it could use some help infrastructure wise. The water was cold and never warmed up, which happened to be on the coldest day of the year thus far. When I told the front desk about the issue, her response was lacking any empathy and explained that the shower may needed to have been running for 5-10 minutes BEFORE it warmed up. This has by far been one of the worst short stays that I have had in decades.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 3 nights in Jan 2026

6/10 Okay

Jessa

Stayed 1 night in Jan 2026

4/10 Poor

Ebony

There was a constant stale smell in the room for the time of the stay. The drains in the tub and sink, were drained slow. They should be snaked regularly to remove clogs. The counters were sticky, I had to clean as best I could and lay napkins down on the surfaces near the television and desk before placing any of my person items there.
Stayed 2 nights in Dec 2025

6/10 Okay

Stacey

Stayed 2 nights in Dec 2025

2/10 Terrible

Yi

Stayed 1 night in Dec 2025

2/10 Terrible

Jin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Tyres

Stayed 1 night in Sep 2025

6/10 Okay

LaBridgett

Stayed 2 nights in Nov 2025

10/10 Excellent

James, Niceville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
people are very friendly and nice clean and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

8/10 Good

Genesis

Stayed 3 nights in Nov 2025

8/10 Good

Anabel

Liked: Cleanliness, staff & service, amenities
Room was amazing, beds were comfortable, staff was friendly. The only complaint would be about the parking fee. I feel parking should be included with the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Julie, Houston

Stayed 1 night in Nov 2025

8/10 Good

kumar

Stayed 1 night in Nov 2025

6/10 Okay

Anh-Thy

Travelled with partner
Disliked: Property conditions & facilities
Staff was good. The room needs renovation, especially the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Naoko

Stayed 1 night in Nov 2025

6/10 Okay

Nemen

Stayed 2 nights in Nov 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar muy limpio ordenado cómodo muy amable el personal excelente servicio
Stayed 1 night in Nov 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness
Staff was rude at first. Room was nice but shower wasn’t full power due faucet broken so bath and shower ran at same time. Ice machine was broken. Plus was the bed and pillows were very comfortable.
Stayed 1 night in Nov 2025