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citizenM Austin Downtown

4.0 star property

Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
View from property
Gym
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Austin

With a stay at citizenM Austin Downtown, you'll be centrally located in Austin, steps from Sixth Street and 8 minutes by foot from Moody Theater. .This hotel is 0.5 mi (0.7 km) from Lady Bird Lake and 0.5 mi (0.8 km) from Texas State Capitol.

What's nearby

  • Paramount Theatre - 2 min walk - 0.2 km
  • Sixth Street - 2 min walk - 0.2 km
  • Texas State Capitol - 7 min walk - 0.6 km
  • Moody Theater - 7 min walk - 0.6 km
  • Lady Bird Lake - 8 min walk - 0.8 km

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Royal Blue Grocery - ‬2 min walk
  • ‪Velvet Taco - ‬3 min walk
  • ‪The Iron Bear - ‬3 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk

About this property

citizenM Austin Downtown

CitizenM Austin Downtown offers 344 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 344 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a communal living room.
Enjoy a satisfying meal at canteenM serving guests of citizenM Austin Downtown. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1722 out of 2465 reviews
Rating 8 - Good. 365 out of 2465 reviews
Rating 6 - Okay. 177 out of 2465 reviews
Rating 4 - Poor. 96 out of 2465 reviews
Rating 2 - Terrible. 105 out of 2465 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Samantha

Rooms are so small and was never mentions literally have to walk in a line to get around
Stayed 1 night in Dec 2025

8/10 Good

vito

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
General cleanliness and theme of the hotel is 5 stars. However, if you are going to have a lobby bar and restaurant don't charge $60 for a drink and nachos with literally 5 pieces of meat in them. Also, don't advertise that you have a rooftop pool and keep it closed the entire time.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2025

10/10 Excellent

Zack, Abilene

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, great rooms. Ideal for business travel. Great check in and checkout. Nice lobby bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dana Christine

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Isidro

Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
I just can only say I love this place lol if you like trendy and almost no hassle check in and outs here's the place.
Stayed 1 night in Oct 2025

10/10 Excellent

Olanrewaju

Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. I will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

suman

Stayed 1 night in Oct 2025

10/10 Excellent

Jon

The room was as advertised, and the staff was great!
Stayed 1 night in Dec 2025

8/10 Good

Andrew, San Francisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great
Stayed 2 nights in Nov 2025

8/10 Good

Ken

Stayed 1 night in Dec 2025

6/10 Okay

Bobby

Liked: Cleanliness
Staff could be more professional
Stayed 4 nights in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Room was small but well designed. Rooftop pool was lovely!
Stayed 2 nights in Dec 2025

10/10 Excellent

Raoul

Stayed 2 nights in Dec 2025

10/10 Excellent

Rick

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The wall to wall window, cool lights, and remote control everything make up for the small spaces. The breakfast is always the best part. The citizenM has become my favorite downtown Austin stay.
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was very small & cold, no washcloths, no glasses to drink water, floor was not clean, leftover toothpaste in sink from previous guest, very small and had a very sterile feel, did not like using an iPad. No food service in evening unless you sit in the bar area - no thanks. Check-in was not welcoming as it was self-check-in. "Greeter" at check-in not friendly and just assumed that I knew the area and process. Overall, will never stay in this type of lodging again.
Stayed 1 night in Dec 2025

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Raymundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had a parking garage , thankfully we didn’t have a hard time finding parking during our stay close to the hotel
Stayed 3 nights in Nov 2025

4/10 Poor

Jimye

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We were appalled at the size of the minuscule room —much smaller than the cruise ship cabin in which we’re now staying. Although the bed was comfortable, it was quite difficult to climb over my husband to get to my side of the bed (reminded us of camp bunkers at kid summer camp or highly-cramped train cabin). There was no coffee pot, no OPEN rooftop bar as advertised (even on a holiday weekend night)…. VERY DISAPPOINTED (and downright “weird) hotel. The attendant who told us how to check ourselves in was cordial, but we will NEVER stay there again & will DEFINITELY NOT recommend this property to others. What a joke!
Stayed 1 night in Nov 2025