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Quality Inn & Suites Augusta I-20

2.5 star property

Photo gallery for Quality Inn & Suites Augusta I-20

Lobby
Exterior
Free daily buffet breakfast
Suite, 1 King Bed, Non Smoking
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2562 Center West Pkwy, Augusta, GA, 30909
  • Place, Bowlero Augusta
    ‪19 min walk‬
  • Place, Forest Hills Golf Course
    ‪2 min drive‬
  • Place, Augusta National Golf Club
    ‪3 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪19 min drive‬

Room options

View all photos for Suite 1 King 1 Queen Non Smoking 1 person Sofabed

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is AU$127
includes taxes & fees
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Country Inn & Suites by Radisson, Augusta at I-20, GA

About the area

Augusta

With a stay at Quality Inn & Suites Augusta I-20 in Augusta (National Hills), you'll be a 3-minute drive from Augusta National Golf Club and 6 minutes from Augusta State University. .This hotel is 5 mi (8 km) from Augusta University Medical Center and 5.5 mi (8.9 km) from Augusta Convention Center.

What's nearby

  • Bowlero Augusta - 19 min walk - 1.6 km
  • Forest Hills Golf Course - 2 min drive - 2.0 km
  • Augusta National Golf Club - 3 min drive - 2.7 km
  • Augusta Mall - 5 min drive - 9.3 km
  • Augusta Riverwalk - 7 min drive - 9.0 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 151 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Krispy Kreme - ‬5 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Cook Out - ‬4 min walk

About this property

Quality Inn & Suites Augusta I-20

Hotel with free parking, near Augusta National Golf Club
Quality Inn & Suites Augusta I-20 offers 59 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a fireplace in the lobby, barbecue grills, and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Best Western Garden City Augusta
Best Western Garden City Inn Augusta
Americas Best Value Inn Augusta Garden City
Americas Best Value Augusta Garden City
Americas Best Value Inn Augusta Garden City Hotel
Americas Best Value Inn Suites Augusta Garden City
Americas Best Value Inn Garden City Hotel
Quality Inn Augusta
Quality Augusta
Quality Inn Suites
Quality & Suites Augusta I 20
Quality Inn & Suites Augusta I-20 Hotel
Quality Inn & Suites Augusta I-20 Augusta
Quality Inn & Suites Augusta I-20 Hotel Augusta

Quality Inn & Suites Augusta I-20 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 593 reviews
Rating 8 - Good. 138 out of 593 reviews
Rating 6 - Okay. 65 out of 593 reviews
Rating 4 - Poor. 29 out of 593 reviews
Rating 2 - Terrible. 32 out of 593 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was very clean and quiet. The staff were all very friendly. But there was a lot of remodeling going on that we had to walk through, the tv service was pretty glitchy, and so was the climate control. The water pressure was adequate but nothing impressive, and the hot water fluctuated when showering. Not a bad experience necessarily, just average. Probably priced a little bit higher than it should be, but I wouldn't go so far as to say it was a total rip off. Again, the room was very clean and quiet, so that does count for a lot.
Stayed 1 night in Nov 2025

6/10 Okay

Devocea

Stayed 1 night in Oct 2025

6/10 Okay

Gary

Travelled with family
Stayed 1 night in Oct 2025

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, room comfort

Disappointed

Comfortable beds, friendly staff Room smelled musty, killed a roach & a spider Stayed here several times & never had these issues before.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
Stayed 1 night in Sep 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Oct 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
Stayed 1 night in Oct 2025

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, nice staff
Stayed 8 nights in Sep 2025

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property but there were homeless people in parking lot
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have pets. Everything was great.
Stayed 1 night in Sep 2025

8/10 Good

Larry

Stayed 1 night in Sep 2025

4/10 Poor

Shaheim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was okay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eliasar

Stayed 1 night in Sep 2025

10/10 Excellent

Shonda

Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo, Olar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ruth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was remodeling going on, so there were workmen and their tools through our entire hall. There had been a leak, so there was no water available until 9:30pm. They did advise us of both issues upon arrival, but I discount was offered. Very limited parking partly due to construction vehicles. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM, LUBBOCK

Travelled with partner
The check person was excellent… our tv wasn’t working and he personally had us in another room with in minutes. Great place to stay for the price!
Stayed 1 night in Sep 2025

2/10 Terrible

Rajai

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and the room was very nice, clean, and quiet. Lots of places to eat close by, even within walking distance. Easy access to downtown and interstate.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

family stay

overall, it wasn't a bad stay. the parking is hedious though. if you get back late at night, you're subject to not have a spot to park. The mattress in the room was sucken on one side, so I just slept on the other side pillows were kinda soft, but I doubled them up. the hotel was otherwise clean, didn't see any bugs, and the staff was courteous.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ernestine, Fairburn

Stayed 1 night in Sep 2025

6/10 Okay

Ernestine, Fairburn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel should list they are undergoing renovations instead of accepting reservations as though they are guess ready and once you get to the hotel and see the condition you are not able to change your renovations without incurring a penalty. We booked another night only because business was not completed in one day. WHAT BREAKFAST? To offer breakfast by these standards we should have been paided a fee to eat it! Franchises should monitor their brand with more care!
Stayed 1 night in Sep 2025

2/10 Terrible

Austin

Business traveller
Disliked: Cleanliness, property conditions & facilities

Disappointed, Review Says it All

There were dirty spots on lamps and rust and leakage from the air conditioner. The plastic cups for water which were supposed to be sealed were not and of course they were plastic. The bedding had stains on both beds, couldn't tell if it was clean or not. Also booked a King and received a room with 2 Queens with no explanation. Parking was horrible, at times had to circle the lot in order to wait for a spot to open, seemed like people were using the lot even though they were not staying at the hotel.
Stayed 2 nights in Aug 2025