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Quest Ponsonby

4.5 star property

Photo gallery for Quest Ponsonby

Front of property – evening/night
Apartment, 1 Bedroom
Studio
Studio
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
68 Ponsonby Road, Auckland, 1011
  • Place, Eden Park
    ‪2 min drive‬
  • Place, Sky Tower
    ‪3 min drive‬
  • Place, SkyCity Casino
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

8.0 out of 10
Very good
(13 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Auckland

With a stay at Quest Ponsonby in Auckland (Grey Lynn), you'll be within a 5-minute drive of Queen Street Shopping District and University of Auckland. .This luxury hotel is 1.3 mi (2.1 km) from Sky Tower and 1.8 mi (2.8 km) from Auckland Ferry Terminal.

What's nearby

  • University of Auckland - 16 min walk - 1.4 km
  • Eden Park - 2 min drive - 1.9 km
  • Sky Tower - 3 min drive - 2.6 km
  • SkyCity Casino - 3 min drive - 2.6 km
  • Auckland Ferry Terminal - 5 min drive - 3.3 km

Getting around

  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Daily Bread - ‬2 min walk
  • ‪Deadshot - ‬2 min walk
  • ‪The Greenhouse - ‬3 min walk
  • ‪Bodega Deli & Bistro - ‬1 min walk
  • ‪Burgerfuel - ‬3 min walk

About this property

Quest Ponsonby

Luxury hotel in Auckland
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 38 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day
Cribs (infant beds) are available for NZD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 279 out of 765 reviews
Rating 8 - Good. 298 out of 765 reviews
Rating 6 - Okay. 112 out of 765 reviews
Rating 4 - Poor. 45 out of 765 reviews
Rating 2 - Terrible. 31 out of 765 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anna-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

8/10 Good

Marc

Stayed 2 nights in Jun 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Property conditions & facilities
Entrance was 6 inches deep in water after rain, could not get to accom without walking through this. Needs to clear drains to drain water away.
Stayed 1 night in May 2025

6/10 Okay

Jono

Stayed 2 nights in Apr 2025

8/10 Good

Nuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ponsonby shops and restaurants
Stayed 1 night in Mar 2025

6/10 Okay

Suzanne

Stayed 4 nights in Mar 2025

2/10 Terrible

Ange

Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Ange

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the only good thing about this stay. Property was under going painting inside. We werent told. The whole place smelt so bad of incense sticks, they are obviously trying to cover up the paint smell and the damp smell. Room was old, washing machine and dryer didn't work. Plug fittings falling off the wall. Just over all not happy with this stay
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Customer service is not great at all, Stated there many times and let’s just say, I won’t be going back.
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking when you arrive is awkward as you have to park up near the footpath.When I checked out,no was at reception so I put the keys in the drop box.I then got rung up after 45 mins after I had checked out asking when I was leaving?
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service
It was ok. Room is a bit tired (walls and furnishings are a bit bumped and bruised). My room also did not lock from the inside (which I forgot to report) Kitchenette was great, overall stay was ok for a night
Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan, Galveston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Do not order the breakfast as it will be the worst $20 you ever spend, as it is a tray of odds and ends they leave in your fridge when you book in. The bread was stale, also I don’t tend to eat potato chips (also stale) and chocolate bars for breakfast. The towels had stains and the toilet was broken, which happens, but as another room could not be supplied we ended up fixing this ourselves.
Stayed 1 night in Mar 2025

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend
Stayed 6 nights in Feb 2025

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy & great stay here. Parking available. Easy walk to many restaurants and shopping, rooms are clean & quiet. Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, but the night we were there the bathroom smelt like there was a septic issue (sewerage smell), and the bed linen was a bit off. It was clean, but pillows smelt like other people and the sheets could've done with replacing - they were not fresh and crisp
Stayed 1 night in Feb 2025