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Hotel Grand Chancellor Auckland

4.5 star property

Photo gallery for Hotel Grand Chancellor Auckland

Garden
Fitness facility
Reception
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior King room

Superior King room

Superior King room

9.6 out of 10
Exceptional
(95 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.6 out of 10
Exceptional
(38 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(40 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Auckland

With a stay at Hotel Grand Chancellor Auckland, you'll be centrally located in Auckland, steps from New Zealand International Convention Centre and within a 5-minute walk of SkyCity Casino. .This luxury hotel is 0.3 mi (0.4 km) from Sky Tower and 0.6 mi (1 km) from Princes Wharf.

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 14 min walk - 1.3 km

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 191 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 642 out of 812 reviews
Rating 8 - Good. 130 out of 812 reviews
Rating 6 - Okay. 22 out of 812 reviews
Rating 4 - Poor. 6 out of 812 reviews
Rating 2 - Terrible. 12 out of 812 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Hiromi, Kernersville

Stayed 1 night in Dec 2025

10/10 Excellent

Hiromi, Kernersville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, bed very comfy.
Stayed 1 night in Dec 2025

6/10 Okay

Leigh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Parking is inconveniently a walk away to sky city. Instructions to get into the right parking place useless. No bar at 9.15pm or anywhere to get a snack or a Bev of any kind. Nothing in the room frig except milk. Disappointing. Room otherwise nice and breakfast excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Elaine

Stayed 1 night in Nov 2025

2/10 Terrible

Evan

Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Eamon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent-rooms were great, staff superb and the facilities in the hotel were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Savannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, nice room, early checkin was quite helpful. Levi was especially helpful as were the other front desk staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. The room was clean and tidy, the bed was extremely comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

ALAN M, GLEN HAVEN

Liked: Cleanliness, amenities, property conditions & facilities
Spotless New room , modern furnishings super comfortable bed!! Great Buffett breakfasts, in fabulous dinning area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Semonie

Stayed 1 night in Nov 2025

4/10 Poor

Nichola

Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Suyog

Business traveller
No complaints. All good
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff were pleasant.Room was clean. Have definitely found our goto place if needing accomodation in cbd. Thankyou
Stayed 1 night in Nov 2025

10/10 Excellent

Marianne, St Johns Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, professional friendly staff. Comfy beds
Stayed 1 night in Nov 2025

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Clean room, but must have gotten one of the worst rooms in the hotel. Window was 1/2m wide and looked into another room and headboard was up against elevators… so rumble all night long.
Stayed 1 night in Nov 2025

10/10 Excellent

MICHELLE

Stayed 6 nights in Nov 2025

6/10 Okay

Marilyn

Liked: Cleanliness, property conditions & facilities
Our bathroom fan didn’t work And the housekeeping person walked in to my room this morning
Stayed 1 night in Nov 2025