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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Free daily continental breakfast
Meeting facility
1 bedroom, minibar, in-room safe, laptop workspace
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪3 min walk‬
  • SkyCity Casino
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 1 King Bed (with Free Breakfast)

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room (with Free Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

City view

Room, 1 Queen Bed, Accessible (with Free Breakfast)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 1 Queen Bed (with Free Breakfast)

9.4 out of 10
Exceptional
(93 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room (Upgraded with Free Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

8.8 out of 10
Excellent
(9 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

9.2 out of 10
Wonderful
(21 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

8.4 out of 10
Very good
(15 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 2 Queen Beds (with Free Breakfast)

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Auckland

With a stay at Holiday Inn Express Auckland City Centre by IHG, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 4 minutes by foot from Sky Tower. .This eco-certified hotel is 0.3 mi (0.4 km) from SkyCity Casino and 0.3 mi (0.5 km) from Princes Wharf.

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Princes Wharf - 7 min walk - 0.6 km
  • Auckland Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk
  • Culprit

About this property

Holiday Inn Express Auckland City Centre by IHG

Eco-certified hotel with free breakfast and a fitness center
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 294 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite with Italian cuisine at Mozzarella & Co., a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night); discounts available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 880 reviews
Rating 8 - Good. 241 out of 880 reviews
Rating 6 - Okay. 58 out of 880 reviews
Rating 4 - Poor. 15 out of 880 reviews
Rating 2 - Terrible. 21 out of 880 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with family and small children
Liked: Amenities
The staff were superb and the hotel was exceptional! : ) Thanks again
Stayed 1 night in Jul 2025

10/10 Excellent

Tanu

Stayed 3 nights in May 2025

8/10 Good

Anuja

Liked: Cleanliness, staff & service
Good place, nice staff and comfy beds.
Stayed 3 nights in Mar 2025

10/10 Excellent

Taulago, Puyallup

Travelled with family
Liked: Amenities
Parking downtown Auckland sucks. Especially late at night.
Stayed 8 nights in Apr 2025

10/10 Excellent

Martin, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, Guarav; the manager was very attentive and genuine. I would stay here again.
Stayed 6 nights in May 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Improvements to the current stay

I recently stayed at the Holiday Inn City Hotel in Auckland, and while there were some positive aspects, there were also several disappointments that affected my overall experience. First, the room was clean and well-maintained, which is always a plus. However, there was an unpleasant smell in the shower that detracted from the comfort of the stay. It would be great if the hotel could address this issue to enhance the experience for future guests. The food at the hotel was tasty, but I was surprised to find that there were no options available on the kid’s menu. When we ordered food for our children, we were charged the standard adult portion. If I hadn’t noticed this on the bill, it would have gone unaddressed, which is not ideal for families traveling with kids. Additionally, several drinks from the menu were unavailable. This led to the inconvenience of having to upgrade to a bottle and mix it ourselves, which was not the experience we anticipated. Breakfast was another letdown. The selection was limited, and the quality did not meet expectations. It felt quite poor and lacking in flavor, which was disappointing given the importance of a good start to the day. In summary, while the cleanliness of the room was commendable, the issues with the shower smell, lack of a kid’s menu, unavailable drinks, and unsatisfactory breakfast left much to be desired. I hope the hotel can improve on these areas for a more enjoyable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark Oswin, Murrumbeena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 4 nights, it was my birthday, the staff at the reception was very nice, friendly and helpful. Staff in the breakfast area were not so friendly and helpful, even though, my order was made by the staff at front desk and when I tried to explain that my order was made 24 hours in advance, the staff pretended that she did not understand what i was saying, I tried for about 5 minutes explaining that my breakfast order was made by the reception staff. The cacausian male on the floor stepped in and advised her to go into the kitchen and ask the Chef. The cacausian male was very nice and friendly the females in the breakfast area were not. one female staff keep telling me that the chef don't be onsite, which was ridiculous but when i walked away she consented to a request from another guest and give her a number to hold while her request is being prepared, they were looking at faces. I would stay there again, great place to stay and location is great. Regards Mark G
Stayed 5 nights in Apr 2025

10/10 Excellent

Rosario

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was perfect! I have low scored the cleaners because our room has never been dusted or hovered. A part from that everything has been perfect! Great breakfast. Spotless buffet. All waiting staff very efficient use clean as you go, and they are very helpful! I also want to thank Pam from the reception this morning as she helped me so kindly to contact our shuttle service even if I already had checked out. She also was very helpful sorting my room key as I was up and down all the lifts trying to get to my floor. Thank you Pam. Please acknowledge the fact that Pam has helped in such a calm and friendly way, when I was so stressed.
Stayed 5 nights in May 2025

10/10 Excellent

Hendry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2025

10/10 Excellent

Shineen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice hotel and good breakfast. Good location
Stayed 3 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2025

10/10 Excellent

Charles, Deer Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a double queen room and other then it being VERY small it was beautiful and the view of the city was fabulous
Stayed 4 nights in May 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were exceptional, super helpful and accommodating. The location is close to shopping, grocery sores and the wharf.
Stayed 2 nights in May 2025

10/10 Excellent

Euna

Liked: Cleanliness
Staff was friendly enough. It would've been better if there's veggies available in breakfast but otherwise I was very satisfied with the stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern room
Stayed 4 nights in Apr 2025

10/10 Excellent

Duncan

Stayed 1 night in Apr 2025

8/10 Good

Rakshan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 7 nights in Apr 2025

8/10 Good

Shoji

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location.
Stayed 2 nights in Jan 2025

8/10 Good

Kadie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Apr 2025

8/10 Good

Jiade

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except that it take a while to reach your reception point from the streets
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Expensive Auckland Visit

Overall, despite the weather, which no-one has any control over !!! It was a nice hotel, good location within easy walking distance of most amenities and attractions. Most of the staff were friendly and attentive to my needs apart from one individual, who, In my personal opinion, needs re-educating in the art of 'Customer Service', especially considering the cost of my stay and extra monies paid, food, drink etc on the premises. The only thing which really put a bit of a damper on my visit !!! Sorry, but these things need to be mentioned and, hopefully, subsequently addressed. Thanks to those who did make the effort for what can sometimes be a 'Thankless Task', manners and being polite go a long way in my book !!!
Stayed 3 nights in Apr 2025

8/10 Good

SHUHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025