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Airport Palms Hotel

3.0 star property

Photo gallery for Airport Palms Hotel

Buffet
Garden
Down duvets, desk, iron/ironing board, free WiFi
Garden
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
190 Kirkbride Road, Auckland, 2022
  • Place, Formula E Indoor Raceway
    ‪5 min walk‬
  • Place, Villa Maria Auckland Winery
    ‪3 min drive‬
  • Place, Ambury Regional Park
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪8 min drive‬

Room options

View all photos for Queen Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Queen Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden View Queen Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Garden View Queen Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Standard Twin Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden View Twin room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Garden View Twin room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Deluxe Twin Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Queen Room

  • Sleeps 2

Standard Room

  • Sleeps 2

Queen Room Premier

  • Sleeps 2

View all photos for Twin Room With Communal Bathroom

Down duvets, desk, iron/ironing board, free WiFi

Twin Room With Communal Bathroom

  • Sleeps 2

Similar properties

Exterior
ibis budget Auckland Airport
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,631 reviews
The price is AU$147
includes taxes & fees
5 Dec - 6 Dec
ibis budget Auckland Airport

About the area

Auckland

With a stay at Airport Palms Hotel in Auckland (Mangere), you'll be within a 15-minute drive of Mount Eden and Eden Park. .This hotel is 10.7 mi (17.3 km) from Sky Tower and 11.2 mi (18 km) from Auckland Ferry Terminal.

What's nearby

  • Formula E Indoor Raceway - 5 min walk - 0.4 km
  • Villa Maria Estate - 3 min drive - 2.5 km
  • Villa Maria Auckland Winery - 3 min drive - 1.8 km
  • Ambury Regional Park - 3 min drive - 2.2 km
  • Sky Tower - 17 min drive - 18.4 km

Getting around

  • Auckland Onehunga Station - 8 min drive
  • Auckland Intl. Airport (AKL) - 7 min drive

Restaurants

  • ‪Songbird - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪St Pierre's Sushi & Seafood - ‬4 min drive
  • ‪Chicking - ‬16 min walk

About this property

Airport Palms Hotel

Hotel in Auckland with a 24-hour front desk
Airport Palms Hotel offers 39 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance and a picnic area.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 17

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Airport Palms Hotel Mangere
Airport Palms Mangere
Airport Palms Hotel Hotel
Airport Palms Hotel Auckland
Airport Palms Hotel Hotel Auckland

Airport Palms Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 373 reviews
Rating 8 - Good. 130 out of 373 reviews
Rating 6 - Okay. 101 out of 373 reviews
Rating 4 - Poor. 52 out of 373 reviews
Rating 2 - Terrible. 20 out of 373 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenent for our stay.nice clean accommodation.enjoyed our stay
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in need of Repairs. Swimming pool was empty and dusty. Bathroom door would not close, paint work needs touching up had to wear slippers on room carpet, otherwise Toilets, Shower, Sink, fridge and Bed linen were all clean.
Stayed 2 nights in Jan 2021

8/10 Good

Mike, Bay of Islands

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Secure car park that was locked at night Helpful staff and good value, could do with some investment, cracked floor tiles in bathroom and maintenance neglected, but was cheap, pretty clean and comfortable bed
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! Room was low quality, service was shocking - ended up leaving. Boom box party started up in the room next door at 9pm. Went to complain to reception who did nothing about it!!!
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Dec 2020

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

shane, Auckland

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
nice, pleasant venue, nil air con so was really warm in the room, they had a fan but it wasnt enough to cope with the warmth and climate. and pool was part full and green and closed off - it wouldve made up for nil air con if this was operational
Stayed 3 nights in Dec 2020

4/10 Poor

Georgina, Christchurch

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was fine, but the seals around the sliding door and windows seemed non existent so even though we had all windows and doors closed - it sounded like they were open all night and was very loud. The worst part was when people were smoking outside their room next door, our whole room smelt like smoke as it came in around the closed windows.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Very enjoyable stay. Friendly and helpful desk staff. Plenty of on-site parking. Clean room, comfortable bed. Good value for money stay.
Stayed 1 night in Nov 2020

2/10 Terrible

CJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your time

It's too dirty. The bathroom is full of mold. Cold and noisy room, swimming pool and other facilities that are so different from the photo. Only one good point is price
Stayed 2 nights in Nov 2020

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly what I expected. Very generous with airport transfers, much appreciated. Easy and obliging concierge. Thank you
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is pretty warn down. the roof was peeling in the bath room, the outdoor decking is dangerous as there are bits of wood not nailed in. Quite unstable. The rooms have the basics, it does not feel as clean due to the worn down nature. The original booking said it was non-refundable and came with a free airport shuttle service. However, after making the non-refundable booking, I got a message from the hotel to say "the shuttle service is not operating, sorry for the inconvenience". You get what you pay for, even thought it could still be a little cheaper. Staff are friendly and helpful.
Stayed 2 nights in Nov 2020

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Karena, Nelson

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price, pleasant and helpful staff, free WIFI, comfortable bed, located close to airport with free parking. Disappointed that pool was unusable, decor pretty shabby and needed to get a staff member to tune TV in. Potholes, rubbish and generally unkempt car park was a bit off putting.
Stayed 1 night in Nov 2020

10/10 Excellent

J, Auckland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine the room itself. It is abit tired and old and could do with some work on the outside but overall its fine.
Stayed 1 night in Oct 2020

8/10 Good

Andrew, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice. If you're after a no frills stay that's nice and clean with a comfy bed before getting on a flight then this is it.. Staff were friendly and can't beat a free ride to the airport. Even if it is 5 min away
Stayed 1 night in Oct 2020

6/10 Okay

Bill, Ahipara

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
What u get for the price bed was good TV didn’t work Cups needed a good wash Security chain was broken I asked to shift room as the neighbours TV was loud
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

10/10 Excellent

Tangiwai, Auckland

Travelled with partner
Liked: Cleanliness
The property was fine. It was tidy and comfortable
Stayed 1 night in Sep 2020

8/10 Good

Tangiwai, Tamaki Makaurau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was excellent. Would have been nice to have had access to a microwave and forks Nd knives otherwise very clean and comfortable.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower was flooded broken tiles in bathroom only one body wash
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t answer messages. No customer service. Cheap prices but you get what you pay for.
Stayed 1 night in Aug 2020

8/10 Good

Jomex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

MTHead, Wellington New Zealand

Business traveller
Whilst the venue is in a very handy location especially to the Airport. It is very tired and a bit run down with some of the room amenities such as the bathrooms shown some real wear and tear. There was no one on reception when I arrived so had to leave and come back and no lighting in the car park so very hard to see where to go to get to the room. The Bed however was comfortable
Stayed 2 nights in Jul 2020

10/10 Excellent

Sharl, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nicely greeted on arrival. Clean room no complains
Stayed 1 night in Jul 2020