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Los Arcos Hotel & Spa

2.0 star property

Photo gallery for Los Arcos Hotel & Spa

Exterior
Comfort Single Room
Interior
Exterior
Double Room, Mountain View

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300
  • Mirador Pena del Cuervo
  • Las Truchas Forest
    ‪25 min drive‬
  • Duendes Museum
    ‪25 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Deluxe Triple Room

  • 33 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the area

Atotonilco el Grande

When you stay at Los Arcos Hotel & Spa in Atotonilco el Grande, you'll be in the mountains and 14 minutes by car from Barranca de Metztilan Biosphere Reserve. .This hotel is 11 mi (17.7 km) from Basaltic Prisms of Santa María Regla Park and 11.2 mi (18 km) from Prismas Basalticos Waterfall.

What's nearby

  • Basaltic Prisms of Santa María Regla Park - 22 min drive - 19.1 km
  • Prismas Basalticos Waterfall - 22 min drive - 19.5 km
  • Las Truchas Forest - 25 min drive - 21.0 km
  • Duendes Museum - 25 min drive - 21.0 km
  • El Chico National Park - 30 min drive - 20.6 km

Restaurants

  • ‪Mi Ranchito - ‬5 min drive
  • El Itakate Minero
  • Antojitos Magos
  • El Secreto del Socavón
  • ‪Café Sepia - ‬44 min drive

About this property

Los Arcos Hotel & Spa

Hotel in Atotonilco el Grande with spa services
Los Arcos Hotel & Spa offers 51 accommodations. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 51 guestrooms. Bathrooms with showers are provided. Conveniences include in-room massages, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.
Featured amenities include dry cleaning/laundry services and laundry facilities.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Aromatherapy
  • Hydrotherapy
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay free
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Los Arcos Hotel & Spa Hotel
Los Arcos Hotel & Spa Atotonilco el Grande
Los Arcos Hotel & Spa Hotel Atotonilco el Grande

Reviews

Los Arcos Hotel & Spa Reviews

2.0

2.0/10

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Norma

Travelled with family
Disliked: Staff & service
Pésimo no cuenta con los servicios que supuestamente ofrecen
Stayed 1 night in Feb 2025