2/10 Terrible
Keiana
Travelled with family, Travelled with family and small children, Travelled with partner
14 May 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OUT OF ALL THE HOTEL STAYS IVE HAD THIS HAD TO BE THE ABSOLUTE WORST STAY OF MY LIFE ! One , upon arrival I was charged $100 fee because I wasn't from Atlantic City ! I've never in my life heard of a hotel that does that ! 2nd after coming in at 6 am with my father as a visitor I was told that the $100'would be taken ! I was cut off several times while trying to explain that my dad was only there for a few hours and didn't stay only wanted to shower since we were leaving to go to an event together ! Which by the way when my fiancé went down to get the shower chair for my father that we were told would take an hour to get , we were told another guest was using it ! HOW DISGUSTING TO HAVE ONE SHOWER CHAIR TO SHARE AMONG GUEST THAT ARE HANDICAP ! Also the hallways smelled like curry powder ! It was literally only us and another car there until Sunday and I didn't get the room I paid for which was a deluxe queen room ! Instead I got a standard double which was said I got the deluxe double which was more and it wasn't ! Breakfast was from 7:30 to 9:30 way to short of a time to serve guests ! On top of that it was shabby looking on the inside and out ! The door to our room had a chained lock ! Not very safe to be in NJ ! Being that I drove from GA to my home state to be at a graduation and was treated like such filth really bothers me ! Even when I asked for extra washcloths and towels they literally gave me just enough ! I don't wash my face with the same rag I used for my body!
Keiana
Stayed 2 nights in May 2025
