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Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Restaurant
Suite, 1 King Bed with Sofa bed
Exterior
Exterior
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
12505 Innovation Way, Alpharetta, GA, 30004
  • Avalon
    ‪3 min drive‬
  • North Point Mall
    ‪5 min drive‬
  • Ameris Bank Amphitheatre
    ‪7 min drive‬
  • Atlanta, GA (PDK-DeKalb-Peachtree)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hyatt Place Atlanta / Alpharetta / Windward Parkway

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,015 reviews
The price is AU$148
includes taxes & fees
20 Aug - 21 Aug
Hyatt Place Atlanta / Alpharetta / Windward Parkway

About the area

Alpharetta

Located in Alpharetta, Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG is in the business district, a 3-minute drive from Avalon and 5 minutes from Wills Park. .This hotel is 4.5 mi (7.2 km) from North Point Mall and 8.4 mi (13.5 km) from Emory Johns Creek Hospital.

What's nearby

  • Avalon - 3 min drive - 3.4 km
  • Wills Park - 5 min drive - 4.4 km
  • North Point Mall - 5 min drive - 7.1 km
  • Ameris Bank Amphitheatre - 7 min drive - 9.2 km
  • Emory Johns Creek Hospital - 13 min drive - 16.2 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 55 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • McDonald's
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Taco Mac Windward - ‬11 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬11 min walk

About this property

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG offers 124 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 guestrooms featuring microwaves and MP3 docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
At Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Alpharetta? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 28 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel Alpharetta
Holiday Inn Express Alpharetta Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Hotel Holiday Inn Express & Suites Alpharetta - Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Express Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway by IHG

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with family
Liked: Amenities
Everyone was friendly, the hotel was clean and sanitary. The gentleman who checked us in was so nice and polite.I love my stays at the Holiday Inn.
Stayed 1 night in May 2025

10/10 Excellent

Danett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded to a queen suite because a 2 queen bed room were all booked. Staff was very nice. Breakfast was good.
Stayed 2 nights in May 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, amenities
It's pretty run down and dirty
Stayed 2 nights in Apr 2025

4/10 Poor

Brent

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were several issues. The main one being the toilet seat was literally broken in half, it was unusable. We brought this to the attention of the front desk staff (complete with pictures) less than 5 minutes after checking in. We were told it would be fixed but it wasn't....We get that things break but when you bring it to someone's attention and you're told it would be fixed you expect it to be fixed. We even asked for another room because we had literally set our bags down and went to use the washroom when we noticed the issue. The Pool was absolutely filthy and unusable and we had cockroaches in our room. To top it off there was what we are pretty sure was a homeless person skulking around the property wondering the hallways. Hey, the staff was friendly enough but we would never stay at this property again. The place definitely has potential but the condition it was in when we stayed there was totally unacceptable.
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Dirty room, wet carpet in front of air conditioner. Phone did not work.
Stayed 2 nights in Apr 2025

2/10 Terrible

Timothy N

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was dirty and not usable. No lounge chairs. I had specifically planned to lend the afternoon by the pool. Ran out of food at breakfast an hour before buffet was to close. All the tables in that area were nasty and obviously had not been wiped all morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
David and staff were very customer accommodating at check in and during our 2 night stay. Will be great when new mattresses are placed in double rooms during upgrades.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rochelle

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Always hot and avaliable. Front desk manager David was a great relief especially after a long day of travel.
Stayed 3 nights in Apr 2025

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Nadeem

Stayed 1 night in Apr 2025

8/10 Good

Elijah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawnacee

Stayed 2 nights in Mar 2025

10/10 Excellent

Debra, Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was clean and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Ervin

Stayed 1 night in Mar 2025

10/10 Excellent

Norma, Tyrone

Stayed 1 night in Mar 2025

6/10 Okay

Oliver G

Liked: Staff & service
I had my rental vandalize I had to cut my trip short instead of leaving on the 13th I left on the 12th there was no cameras on the building viewing the parking lot. Two other vehicles were broken into.
Stayed 4 nights in Mar 2025

6/10 Okay

Loida

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Good

Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was good. Coffee and water available 24/7. Laundry room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great for the time I spent here
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place goid peoples
Stayed 1 night in Mar 2025

10/10 Excellent

Phyllina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keke was really nice. She was able to pull up the booking info, and made sure we were all set. Her customer service skills were awesome. Thank you Keke!
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Business traveller
Liked: Staff & service
Take out old alarm clock. We don’t need it with cell phones. It woke us up 4 times in early morning.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stag had great customer service but the room needed repairs. It was still really nice but the tv didn’t work, the telephone didn’t work, the tub had old damage on it and the stucco on the cieling was falling down.
Stayed 3 nights in Feb 2025