Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Free daily buffet breakfast
Pillow-top beds, desk, blackout curtains, soundproofing
Lobby
Outdoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • Place, The Battery Atlanta
    ‪6 min walk‬
  • Place, Cumberland Mall
    ‪6 min walk‬
  • Place, Truist Park
    ‪11 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪26 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

8.0 out of 10
Very good
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(88 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

9.2 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Atlanta

A stay at Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG places you in the heart of Atlanta, within a 15-minute walk of The Battery Atlanta and Truist Park. .This hotel is 0.6 mi (0.9 km) from Cumberland Mall and 0.7 mi (1.1 km) from Coca-Cola Roxy Theater.

What's nearby

  • The Battery Atlanta - 6 min walk - 0.6 km
  • Cumberland Mall - 6 min walk - 0.6 km
  • Cobb Galleria Centre - 11 min walk - 0.9 km
  • Truist Park - 11 min walk - 0.9 km
  • Coca-Cola Roxy Theater - 12 min walk - 1.1 km

Getting around

  • Atlanta Peachtree Station - 18 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 36 min drive

Restaurants

  • ‪RaceTrac - ‬7 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Doc's Food & Spirits - ‬9 min walk
  • ‪Steak 'n Shake - ‬8 min walk

About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel with free breakfast, a short walk to The Battery Atlanta
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 139 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 46-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Atlanta? This hotel has 2025 square feet (188 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 01
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Reviews

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 610 out of 1033 reviews
Rating 8 - Good. 212 out of 1033 reviews
Rating 6 - Okay. 105 out of 1033 reviews
Rating 4 - Poor. 53 out of 1033 reviews
Rating 2 - Terrible. 53 out of 1033 reviews

Reviews

2/10 Terrible

Paula

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Jun 2025

8/10 Good

Caitlin

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful - from the front desk, breakfast server to the shuttle driver. Our king bed was very comfortable although a little high for my short legs (lol). Only problem we had was getting the water cool enough in the shower - if you like hot water, they definitely have it! We were very pleased overall and would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in May 2025

6/10 Okay

Matthew

The property was a bit dated
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I chose this hotel. It's within walking distance to Truist Park, if you choose, or take their shuttle. The bed was so comfortable. The breakfast was good too. The highlight of my stay was the customer service. Every member of the staff we encountered was present and friendly and willing to accommodate any way they could. My favorite was Shara. She helped make a bad situation not that bad. She saved the day!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent shuttle service to and from Braves game!
Stayed 2 nights in Jun 2025

4/10 Poor

Lynn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location for Atlanta Braves games!
Stayed 1 night in Jun 2025

10/10 Excellent

raymond

Liked: Property conditions & facilities
Good location and friendly stafff
Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Property conditions & facilities

Broken elevator and cold showers

Elevator was broken so people had to wait for a very long time for an elevator or take the stairs. We also only had cold to somewhat lukewarm water temperature in the shower. Parts were broken on the AC unit. Room decor was dated.
Stayed 1 night in Jun 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious but could be cleaner
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good amenities. Friendly staff.
Stayed 2 nights in May 2025

4/10 Poor

Johanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed at this hotel for 5 nights. I wanted to check in & have no issues but that was not the case. I had to call for maintenance to fix the phone cord falling out of phone, bed frame about to fall apart, mini fridge making loud whining noise, water in shower was luke warm, no hot water, fruit flies coming out of sink. They tried to get rid of them but ended up having to change my room so they could fumigate. Housekeeping should inspect & clean rooms, report issues. Halls & rooms haven’t been vacuumed. Last room had what looked like coffee spilled on the wall by the door. I cleaned it off. I don’t like to complain but this was unacceptable. Maintenance did come to the room to fix things several times but there was not always someone available or even onsite. On several occasions the front desk was left unattended. They should have a dark roast coffee available for guests and should have a better pick up location at the battery so guests don’t get soaked in the rain waiting.
Stayed 5 nights in Jun 2025

10/10 Excellent

Goreti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and was really clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Akilah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

sas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped in Atlanta in the way to pick up college kid. Went to a Braves game, the shuttle was nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great

Always a wonderful and convenient stay. Comfy beds, clean rooms, and friendly staff make this our go-to when we have a concert at Truist or Roxy.
Stayed 1 night in Jun 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Restaurants and shopping nearby. Very clean and having shuttle an added convenience. Staff very welcoming and helpful. Will stay again on our next trip to Atlanta.
Stayed 3 nights in Jun 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Sink outside bathroom. Outdated chair
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shower grout and tiles was a little dirty
Stayed 1 night in May 2025

2/10 Terrible

Rachel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
AWFUL experience, probably one of the worst we have ever had. Our room was quite literally falling apart. The air conditioner unit had pieces broken, the blinds were broken and wouldn’t stay up, the room smelled of urine, baseboards falling off and moldy in bathroom. The staff was extremely rude and not helpful at all. They kept saying they are just very busy as the excuse for everything. Breakfast was a nightmare so we didn’t event attempt it on day 2. Food running out, packed with no where to sit, the employee going off on anyone who asked for something. Then we were left sitting outside the braves stadium for over an hour in the pouring rain and thunderstorm with our 1 yr old and 5yr old because the driver waited until it stopped raining to resume his route. It was just overall a horrible experience.
Stayed 2 nights in Jun 2025