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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Free daily buffet breakfast
Fitness facility
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪4 min drive‬
  • Place, Truist Park
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

  • Pool
  • Breakfast included
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  • Parking included
3.6 out of 5, Good, 211 reviews
The price is AU$117
includes taxes & fees
5 Oct - 6 Oct
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About the area

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta. .This hotel is 4.4 mi (7.1 km) from Truist Park and 9.1 mi (14.6 km) from Georgia World Congress Center.

What's nearby

  • Cumberland Mall - 3 min drive - 4.5 km
  • The Battery Atlanta - 4 min drive - 5.2 km
  • Cobb Galleria Centre - 4 min drive - 5.5 km
  • Truist Park - 4 min drive - 5.9 km
  • Coca-Cola Roxy Theater - 4 min drive - 5.5 km

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Zama Mexican Cuisine & Margarita Bar - ‬7 min walk

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 361 out of 1033 reviews
Rating 8 - Good. 234 out of 1033 reviews
Rating 6 - Okay. 148 out of 1033 reviews
Rating 4 - Poor. 120 out of 1033 reviews
Rating 2 - Terrible. 170 out of 1033 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ayana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed, it had a smell everywhere you went in the building, my hotel room smelled so bad it gave me a headache, the furniture in the room was dirty & when I asked for another room I was told they didn’t have any
Stayed 2 nights in Jun 2025

4/10 Poor

Jalysa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not accessible booked specifically for that would have been nice to know that when booking didn't look like anything was wrong with pool
Stayed 2 nights in Jun 2025

4/10 Poor

Anthony

Travelled with family and small children
Disliked: Cleanliness, amenities
Won’t stay again
Stayed 2 nights in Jun 2025

2/10 Terrible

Donaisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms 3 times because each room they gave me something was dirty. One room had a smell. The breakfast was not good and the options were limited. This is my first bad experience at a hotel ever.
Stayed 1 night in Jun 2025

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is much older and dirtier than the pictures portray. It smelled of cigarettes and was just dingy. The staff were kind and the ac worked just fine.
Stayed 1 night in Jun 2025

2/10 Terrible

Rusty

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold in bathroom. Elevator 2 years out of date. Room smelled bad, toilet was broken, tub drained super slow, breakfast was nasty, powder eggs , juice machine was always empty, only 1 elevator working in the whole building, ice machines broken, one washer and dryer for the entire complex. Tv would buffer every 2 min. DON NOT STAY HERE !!!!
Stayed 11 nights in Jun 2025

6/10 Okay

Stacey

Liked: Cleanliness, staff & service
Pillows smelled like cigarettes
Stayed 1 night in Jun 2025

2/10 Terrible

Doug

This place did not live up to expectations. If you have seen th
Stayed 5 nights in Jun 2025

4/10 Poor

Mena

Disliked: Cleanliness, property conditions & facilities
Hotel online description did not meet physical description during stay
Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely HORRIBLE ! Run far away
Stayed 1 night in Jun 2025

6/10 Okay

Shonda

Business traveller, Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Samantha

Travelled with family
Check-in went smoothly and staff were very friendly the entire time we were there. Rooms have been recently renovated, but there were definitely portions that still could use work. However, for what you got, the price couldn't be beat. Beds weren't the most comfortable, but everything seemed clean. Biggest complaint would be the Wi-Fi not working or being strong enough to reach our room the entire time. And the TV was a smart TV, which meant we couldn't watch anything while we were there since the Internet was not good.
Stayed 4 nights in Jun 2025

6/10 Okay

Yolanda

Travelled with partner
Liked: Cleanliness
The price, location and quietness. It's facility need to be upgraded lots of work to be better on the actual building.
Stayed 2 nights in Jun 2025

10/10 Excellent

jo

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great value for price
Stayed 1 night in Jun 2025

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Kesiena

Stayed 3 nights in May 2025

8/10 Good

Chakita

Liked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Stayed 2 nights in Jun 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked our stay (2 nights) room was exactly what we need, hot shower and clean and comfortable beds. Pool was something my kids was hoping for but sadly they were still working on it, everyday We saw somebody doing something to it but it was not ready😓. Breakfast its so, so: waffle, scramble eggs, sausage links, breads and little muffins, packs of oatmeals and cereals. Yogurt and juice was good though. For 2 days it was good. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Hazel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff attended me promptly to check in. The parking lot in the back is dark and needs more lighting. However, they do have cameras on the premises and a camera tower in the back. The room had an odd smell. The toilet and blow dryer both had several hairs on them. The pool looks like a nice size. They offer complimentary breakfast, which is always nice. It’s a decent room to spend a quick night.
Stayed 1 night in Jun 2025