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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cumberland Mall
    ‪3 min drive‬
  • The Battery Atlanta
    ‪4 min drive‬
  • Truist Park
    ‪4 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (103)
The price is AU$205
for 1 room
includes taxes & fees
9 July - 10 July
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

About the area

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta. .This hotel is 4.4 mi (7.1 km) from Truist Park and 9.1 mi (14.6 km) from Georgia World Congress Center.

What's nearby

  • Cumberland Mall - 3 min drive - 4.5 km
  • The Battery Atlanta - 4 min drive - 5.2 km
  • Cobb Galleria Centre - 4 min drive - 5.5 km
  • Truist Park - 4 min drive - 5.9 km
  • Coca-Cola Roxy Theater - 4 min drive - 5.5 km

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Los Bravos Mexican Restaurant - ‬3 min drive
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 319 out of 864 reviews
Rating 8 - Good. 202 out of 864 reviews
Rating 6 - Okay. 118 out of 864 reviews
Rating 4 - Poor. 91 out of 864 reviews
Rating 2 - Terrible. 134 out of 864 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Davien

Disliked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Mirna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller

Not as advertised

No hot water. Not clean. From the rooms to the entire building. A mess. Dirty bed sheets and covers.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There wasn't any hot water to wash my face, or brush my teeth. Even when you turned it to hot, it was freezing cold water. Shower was lukewarm never got hot, drain was clogged up. I notified them of the drain being clogged They used a fork to fix the clog shower drain. Rooms had bugs around the a/c area.
Stayed 2 nights in Mar 2025

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There was construction going on, so noise, smells, ugliness. But also very little hot water in the bathrooms, bare basics breakfast. The bathroom sink had no slope to it, so didn’t really drain properly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I always come here and there’s no bugs that I know of lol lol
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Damian

Stayed 1 night in Mar 2025

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aren't friendly, the hotel is old and run down. The hot water went off.
Stayed 4 nights in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
The from desk is good with service
Stayed 1 night in Mar 2025

6/10 Okay

Wylia

Stayed 1 night in Mar 2025

8/10 Good

Danielle

Stayed 2 nights in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Rayna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!!! This hotel is FILTHY!!!! They have roaches!!! I checked in at 11pm with my baby girls. Upon arrival there was a roach in the bathroom which I killed. I was hesitant to stay but I was so tired I just went to sleep. I was awoken by my baby screaming a few hours later. When I turned the light on there were roaches on us, the comforter and my bags!!!!! They went running once the light was on too. This happened at 3am. I called the front desk immediately and told them I will be leaving due to their uninhabitable conditions for me and my children and I requested a refund which they told me to call and speak to the manager later in the morning. When I called and spoke with the manager he was VERY RUDE and denied me my refund. So I paid $100 to be covered in roaches with my children, terrible service and had to sleep in my car after this nasty ordeal. DO NOT STAY HERE
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and the staff.

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staying here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Hussein

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Otnier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very efficient and responsive
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Feb 2025

8/10 Good

Andre

Liked: Staff & service
It was ok. I’ve been there a few times before
Stayed 2 nights in Feb 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 502 Shower Heating Issue

My stay was all good besides the shower not heating in room 502.
Stayed 1 night in Mar 2025

6/10 Okay

Addason

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025