2/10 Terrible
Enide
Travelled with family
9 Nov 2025
Disliked: Cleanliness, staff & service, amenities
As soon as I entered the room after check-in I. Immediately smelled as if animals were living in the room. I asked the front desk for air freshener which the she agreed to deliver but never delivered. I had to purchase my own candle & air freshener. Someone or something vomited/urunated in front of the door outside of the room. A roach was in the bathroom, they used a strip of carpet as baseboard, the carpet was stained, & the blanket smelled like pets. I have nothing against pets but if the hotel charges a fee for guests to bring pets, room service needs to make sure it is clean after guests check-out. Speaking of room service, while we were gone room.service only emptied the trash. They never changed the sheets or gave us fresh towels. In my opinion I think that room service just do the bare minimum waiting on an opportunity if you know what I mean. The pictures & peice on the internet convinced me to book the reservation. I WAS CATFISHED!!!
Enide
Stayed 2 nights in Nov 2025






















