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Rakuten STAY Atami

3.0 star property

Photo gallery for Rakuten STAY Atami

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking
Lobby lounge
Rooftop terrace
Suite Room(92) No-pets allowed/1off-site parking lot | Living area
Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View map
Wadahamaminami, 3-5, Atami, Shizuokaken, 413-0023
  • Place, Atami Sun Beach
    ‪9 min walk‬
  • Place, Atami Castle
    ‪11 min walk‬
  • Place, MOA Museum of Art
    ‪5 min drive‬
  • Airport, Oshima (OIM)

Room options

View all photos for Suite Room(92) No-pets allowed/1off-site parking lot

1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room(92) No-pets allowed/1off-site parking lot

  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for 2 Double Beds Room No-pets allowed /1off-site parking lot

1 bedroom, in-room safe, free WiFi, bed sheets

2 Double Beds Room No-pets allowed /1off-site parking lot

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Dog friendly/1off-site parking lot

Twin Room Dog friendly/1off-site parking lot

Twin Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Bunk bed Room No-pets allowed/1off-site parking lot

Bunk bed Room No-pets allowed/1off-site parking lot

Bunk bed Room No-pets allowed/1off-site parking lot

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Bunk bed Room Dog friendly/1off-site parking lot

Bunk bed Room Dog friendly/1off-site parking lot

Bunk bed Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite Room(91) No-pets allowed/1off-site parking lot

Suite Room(91) No-pets allowed/1off-site parking lot

Suite Room(91) No-pets allowed/1off-site parking lot

  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Room No-pets allowed/ 1off-site parking / Non Smoking

Room No-pets allowed/ 1off-site parking / Non Smoking

Room No-pets allowed/ 1off-site parking / Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

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About the area

Atami

With a stay at Rakuten STAY Atami in Atami, you'll be within a 10-minute walk of Atami Sun Beach and Atami Kaihin Park. .This hotel is 15.5 mi (24.9 km) from Lake Ashi and 20.9 mi (33.6 km) from Hakone Kowakien Yunessun.
View more Aparthotels in AtamiOpens in a new window

What's nearby

  • Atami Sun Beach - 9 min walk - 0.8 km
  • Atami Castle - 11 min walk - 0.9 km
  • Atami Plum Garden - 2 min drive - 1.7 km
  • Acao Forest - 3 min drive - 1.4 km
  • MOA Museum of Art - 5 min drive - 2.7 km

Getting around

  • Atami Station - 19 min walk
  • Haneda Airport (HND) - 109 min drive

Restaurants

  • ‪山口美術館 - ‬3 min walk
  • ‪和食処 天匠 - ‬4 min walk
  • ‪千壽 - ‬4 min walk
  • ‪旬夏秋冬 - ‬3 min walk
  • ‪うおなお亭 - ‬5 min walk

About this property

Rakuten STAY Atami

Hotel with a rooftop terrace, a short walk to Atami Sun Beach
Rakuten STAY Atami offers 33 accommodations with safes and hair dryers. Rooms open to lanais. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves and coffee/tea makers are provided. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Housekeeping is provided daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Make yourself at home in one of the 33 guestrooms featuring microwaves. Rooms have private lanais. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toilets with an electronic bidet.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, an elevator, and microwave in a common area.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami

Reviews

Rakuten STAY Atami Reviews

8.8

Excellent

9.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 166 reviews
Rating 8 - Good. 53 out of 166 reviews
Rating 6 - Okay. 12 out of 166 reviews
Rating 4 - Poor. 4 out of 166 reviews
Rating 2 - Terrible. 3 out of 166 reviews

Reviews

8/10 Good

Futoshi

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is clean and very easy to use, which is appealing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kheng Yuan, Singapore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Stayed 2 nights in Jun 2025

10/10 Excellent

Reiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family

Unclear how the hotel operates before booking

This is a “virtual” hotel - no front desk; no staff at the hotel to communicate with you - all done via a tablet. While we settled in, more UPFRONT description of the property and how it functions, is necessary. We did not get fresh towels or room cleaning between days and that information is imperative to convey in the description of the property. The “snacks” staff were nice and the ofuro clean. Just please communicate more clearly before a reservation is made.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia, Sacramento

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unattended front desk, check in on tablet was challenging. large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Stayed 4 nights in Jan 2025

10/10 Excellent

Caridad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Stayed 1 night in Jan 2025

8/10 Good

Chin Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free flow of drinks and snacks at the bar at level one
Stayed 2 nights in Dec 2024

10/10 Excellent

Tze Hiang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the fireworks display that was performed right infront of our hotel room Balcony. It is a great experience for my family.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities
great view and close to the beach
Stayed 1 night in Jul 2024

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room with a balcony sea view, free coffee!

Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Stayed 3 nights in May 2024

8/10 Good

Makiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Atsuko

Travelled with family
Liked: Property conditions & facilities
I need some coins for laundry but vending machines has out of changes and stuff won’t exchange coins.
Stayed 2 nights in Mar 2024

10/10 Excellent

HARUKO

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

chingwen

Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Pui Wah Susan

Travelled with family
Liked: Cleanliness, room comfort
第一次入住無客服的酒店，整體覺得酒店清潔，有温泉，免費酒水小食很好。只是覺得自助check in 要填太多資料，花了很長時間。而且因無客服酒店。3人一房住3晚，每人只有2套浴巾，浴巾也要自己帶去温泉用，很不衛生。
Stayed 3 nights in Jun 2025

10/10 Excellent

YUKIKO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
お部屋もキレイでバルコニーからの眺めもよく、飲み物やソフトクリームまであり、素敵な旅行になりました。また来たいと思います
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2025

6/10 Okay

Aya

Stayed 1 night in Jun 2025

10/10 Excellent

はるか

Stayed 1 night in May 2025

8/10 Good

ヨシノリ

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ホテルはとてもキレイでした。犬がそのまま乗れるエレベーターがあって良かったです。
Stayed 1 night in May 2025

8/10 Good

なな

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
海やコンビニまで近く夜ご飯も近場に色んなお店があるので困らない。 ホテルってよりマンションみたいだった。 部屋の中は清潔感あり良かった 朝アイス食べようとしたら清掃中で食べれなかったのが少し残念でした。
Stayed 1 night in May 2025

10/10 Excellent

めい

Stayed 1 night in May 2025