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Ashford International Hotel & Spa

4.0 star property

Photo gallery for Ashford International Hotel & Spa

Exterior
Reception
Lobby sitting area
Terrace/patio
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Ashford Museum
    ‪15 min walk‬
  • Place, Hollywood Bowl
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Free daily buffet breakfast
Hampton by Hilton Ashford International
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 625 reviews
The price is AU$144
includes taxes & fees
9 Jan - 10 Jan 2026
Hampton by Hilton Ashford International

About the area

Ashford

Located in Ashford, Ashford International Hotel & Spa is within a 5-minute drive of Ashford Golf Club and Hollywood Bowl. .This hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from Cineworld Ashford.

What's nearby

  • Ashford Museum - 15 min walk - 1.3 km
  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Hollywood Bowl - 18 min walk - 1.6 km
  • Ashford Golf Club - 2 min drive - 2.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Burger King - ‬12 min walk

About this property

Ashford International Hotel & Spa

Hotel in Ashford with a health club and a sauna
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Horizon Restaurant serving guests of Ashford International Hotel & Spa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Danny

Travelled with partner
Liked: Staff & service
Menu is okay but the service and wait times in the restaurant are absurd unfortunately. Rest of facilities fine. Rooms 3/5 all round
Stayed 2 nights in Sep 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, room comfort

Birthday weekend

The public areas such as the lobby was very clean, modern and welcoming. Gym was great for a hotel gym I was very impressed. Spa facilities were okay just abit cramped. Everywhere in the hotel was new apart from the rooms and corridors which were abit dated and felt abit old & dusty. However bed was very comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Kent

Lovely stay in the heart of Kent. The pool, steam room and sauna added that little bit of extra luxury. The hotel room was very comfortable and clean. We are in the Horizons restaurant and the waitress was very attentive. The food was amazing and service was quick. Cooked breakfast was a bit dry. I would say get up as soon as breakfast starts for a fresh one.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and an enjoyable stay.

This is a great hotel in an ideal location for onward travel to France via Eurostar or Le Shuttle. The check-in was fast, friendly and efficient. The staff were all very helpful and the room was spacious, clean and comfortable. There was plenty of parking too.
Stayed 1 night in Sep 2025

8/10 Good

Mikeson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay away from home 🤗
Stayed 3 nights in Sep 2025

6/10 Okay

N

Travelled with family
Disliked: Cleanliness

Ok for leshuttle

Dog friendly good parking ideal for le shuttle Understaffed with mainly youngsters. Clearing tables was either not a priority or staff too busy. Tables dirty and food on the floor in the bar area.
Stayed 1 night in Aug 2025

8/10 Good

Nikki

Travelled with partner
Liked: Amenities
Stopped on a Thursday night en route to the channel tunnel to avoid a mad rush before our crossing on the Friday morning. We have stayed preciously but not for about 10-12 years. Hotel was nice, clean and said everything as listed - dinner in the restaurant was a bit so so, but overall not bad for the price we paid. Would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay abd staff were friendly and helpful. Nice room, good location . Restaurant and food was very good. Enjoyed my stay. I did book an extra night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Levi

Stayed 1 night in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff worked hard but they were stretched in some areas
Stayed 3 nights in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Louise

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It’s ok but the rooms are very dated for the price. Could do with an update. Main areas like lounge and lobby are lovely and modern but it doesn’t run throughout the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

6/10 Okay

Bernadette

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Bit of miscommunication between reception desk and restaurant. We asked at reception what time Breakfast was open the following morning for the August Bank Holiday Monday as we needs to set off early. We were told 6.30am so planned around that only to be told next morning at the restaurant it was 7.30am which messed up our travel plans.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Howard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

We enjoyed our one night stay at this hotel. Room and hotel were very clean and comfortable. We got there late at night and had to leave early in the morning, so didn't get to use any of their amenities, but breakfast was good (with good options) and room fridge was stocked with beer! Check in and check out were very smooth and quick. A bit on the expensive side. Staff was friendly and helpful. Would stay again (at a lower rate though!)
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely, comfortable hotel.

Very friendly reception staff. Extremely comfortable bed. Walls are a little thin, especially when there are little kids running around above, but that's hotels in general for you, earplugs are always on hand. Food was lovely, and plenty of gluten free options, even pie which is a very rare find. Not had time to try the spa. I'd stay again if I was in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025