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Sleep Inn Asheville - Biltmore West

2.5 star property

Photo gallery for Sleep Inn Asheville - Biltmore West

Standard Room, 1 King Bed, Non Smoking
Standard Double Room, 2 Double Beds, Non Smoking
Lobby
Breakfast area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
1918 Old Haywood Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

With a stay at Sleep Inn Asheville - Biltmore West, you'll be centrally located in Asheville, within a 10-minute drive of Harrah's Cherokee Center - Asheville and WNC Farmers Market. .This hotel is 9.7 mi (15.6 km) from Biltmore Estate and 2.9 mi (4.7 km) from Center for Spiritual Living.

What's nearby

  • WNC Farmers Market - 3 min drive - 5.4 km
  • French Broad River - 3 min drive - 5.6 km
  • Center for Spiritual Living - 3 min drive - 4.0 km
  • Asheville Outlets - 4 min drive - 6.1 km
  • Bob Lewis Ballpark - 5 min drive - 3.8 km

Getting around

  • Greenville-Spartanburg Intl. Airport (GSP) - 74 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪The Madness - ‬7 min walk
  • ‪Dunkin' - ‬8 min walk

About this property

Sleep Inn Asheville - Biltmore West

Hotel in Asheville with a fitness center and a 24-hour business center
Sleep Inn Asheville - Biltmore West offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 74 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore West
Sleep Inn Biltmore
Sleep Inn Biltmore Hotel
Sleep Inn Biltmore Hotel West
Sleep Inn Biltmore West
Sleep Inn Asheville Biltmore West Hotel
Sleep Inn Biltmore West Hotel
Sleep Inn Asheville Biltmore West
Sleep Asheville Biltmore West
Sleep Inn Asheville - Biltmore West Hotel
Sleep Inn Asheville - Biltmore West Asheville
Sleep Inn Asheville - Biltmore West Hotel Asheville

Sleep Inn Asheville - Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1011 reviews
Rating 8 - Good. 350 out of 1011 reviews
Rating 6 - Okay. 71 out of 1011 reviews
Rating 4 - Poor. 30 out of 1011 reviews
Rating 2 - Terrible. 25 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk customer service gal was great! We were greeted and treated so well. Hotel is in a quiet, great location right off the highway. Rooms were clean and comfortable. Would definitely recommend staying here for the price.
Front of hotel
Breakfast
Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and staff is friendly. Restaurants close by. Quiet area. Has elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

MILIXA

Liked: Property conditions & facilities
Quiet. Affordable. Felt safe. Hospitable staff. Good location. Would recommend and return.
Stayed 2 nights in Aug 2025

10/10 Excellent

DesNique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and quiet. Lots of easy parking. Can walk to restaurants from the hotel, there’s not a sidewalk the whole way and it’s not lit up but it’s still nice. The road beside the sidewalk is a little busy but otherwise everything is nice.
Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but something unwanted!

The room seemed clean and the bed was very comfortable, however in the middle of the night around 2:00 a.m. I woke up to use the bathroom and found a small cockroach in there, and then when I went back to the bed a larger one in the bed. I checked the rest of the room and found no others but I was still not comfortable about staying in the bed and went out to my car to sleep for the rest of the night. I also took my luggage because I did not want to take any cockroaches home with me. The desk clerk in the morning was very kind and expressed concern about the situation. They said they would get someone out to check it out soon, but that sometimes cockroaches come in with other people. Either way I was uncomfortable about staying the second night and canceled that. They were good with that, but they did not offer me any kind of credit or refund on the first night although I spent the night in my car. I then decided to go ahead and at least shower in the bathroom of the bedroom and then I ate breakfast. At least the people at the desk were very kind both of them again and check out.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Smooth, vlean
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Amenities
Easy check in, quiet room and great price
Stayed 1 night in Jun 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great no frills hotel. Close to restaurants and downtown Asheville is less than 20 minutes away. Cracker Barrel next door. Did not try the breakfast. Room was spacious enough. I'm not a fan of stand up showers only but it worked out fine. Only issue was the air conditioning had to be dropped low to get to a fairly cool comfort. Overall would stay again and enjoy everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very kind and enthusiastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Jun 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay!!! The stars kept changing on me as I filled out this review. But everything was excellent!!! I will be back!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gives a great "bang for the buck." The only thing it doesn't have when compared to the more expensive chains is a swimming pool, and maybe the room and bathroom are slightly smaller, but at half the cost we were very pleased and will be back!
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael V

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m mind blown by the number of good reviews at this hotel. It smells bad. Some areas smell of feces and other areas only smell of cigarettes. Stains all over curtains and floors. Other rooms were loud all night. When I checked in the guy at the front desk hardly said a single word to me. I genuinely felt unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025