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Red Roof Inn Asheville - Biltmore West

2.0 star property

Photo gallery for Red Roof Inn Asheville - Biltmore West

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Standard Room, 1 King Bed (Smoke Free) | Bathroom
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
16 Crowell Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪6 min drive‬
  • Bob Lewis Ballpark
    ‪7 min drive‬
  • Biltmore Estate
    ‪19 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Biltmore West

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is AU$157
for 1 room
includes taxes & fees
25 May - 26 May
Comfort Inn Biltmore West

About the area

Asheville

Located in Asheville (West Asheville), Red Roof Inn Asheville - Biltmore West is within a 10-minute drive of Asheville Outlets and Harrah's Cherokee Center - Asheville. .This hotel is 9.5 mi (15.3 km) from Biltmore Estate and 6 mi (9.6 km) from The Orange Peel.

What's nearby

  • Asheville Outlets - 6 min drive - 6.8 km
  • Bob Lewis Ballpark - 7 min drive - 5.7 km
  • Harrah's Cherokee Center - Asheville - 9 min drive - 9.2 km
  • Antler Hill Village - 19 min drive - 16.5 km
  • Biltmore Estate - 19 min drive - 15.4 km

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Sand Hill Kitchen - ‬6 min drive
  • ‪Cracker Barrel - ‬3 min walk
  • ‪The Madness - ‬7 min walk

About this property

Red Roof Inn Asheville - Biltmore West

Hotel in Asheville with free parking
Red Roof Inn Asheville - Biltmore West offers 109 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. 32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Stay in one of 109 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Asheville West
Red Roof Inn Hotel Asheville West
Asheville Red Roof Inn
Red Roof Inn Asheville West Hotel Asheville
Red Roof Inn Asheville West Motel
Red Roof Inn Asheville West
Red Roof Inn Asheville Biltmore West
Red Roof Inn Asheville - Biltmore West Hotel
Red Roof Inn Asheville - Biltmore West Asheville
Red Roof Inn Asheville - Biltmore West Hotel Asheville

Red Roof Inn Asheville - Biltmore West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 125 out of 1000 reviews
Rating 2 - Terrible. 123 out of 1000 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

William

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
When I checked in and went to the room the room was not ready yet they were still trying to clean it and that was after 3:00.. when I tried to park in the handicap parking place they were cleaning air conditioners and had the handicap parking places blocked where you could not use them.. not a very good property the property is not that well cleaned the room look nice but the property itself was not very clean on the outside the maid was really nice she tried her best to get the room ready she cannot speak English but communicated back and forth on the phone she said they do this quite a bit they check people in in the rooms aren't ready looks to me like she needs help..
Stayed 1 night in May 2025

2/10 Terrible

Angela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here for every trip to Asheville for 20 years. We will NEVER go back. Upon arrival found dirty dishes (heavy glass plates not take out) in the room. The noise from above was unbreakable. We got no sleep. People with shopping carts of belongings hanging out in the breezeway and parking lot. Several "shady" individual wandering the property all night. We reserved 2 nights "reserve now pay at property" paid cash at check-in only to find later card had been charged. Checked out first thing after night 1. So sad
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working the night shift at this hotel are very professional and go the extra mile to make sure all of their guests are taken care of… Amazing hospitality and staff there
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Toilet didn’t work mor fridge in first room. Second room lights were not functioning over the beds, phone nor safe worked.
Stayed 1 night in Apr 2025

8/10 Good

Orian

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Sleep in your car over this place.

It was easily the dirtiest motel room I’ve ever experienced. It also was most definitely not a non-smoking room. We had to get clean sheets and place them over the entire bed and sleep on top of the covers. The only thing going for this room was that there were no signs of bed bugs. If it wasn’t midnight and if there was availability anywhere else, we wouldn’t have stayed.
Stayed 1 night in Mar 2025

4/10 Poor

Micah

Stayed 1 night in Nov 2024

2/10 Terrible

Micah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Lisa, Albemarle

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell its pet friendly. The elevator floor is at the point of collapse and smells terrible
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service
Great value for the price. Could be cleaner but in reality no complaints
Stayed 1 night in Aug 2024

4/10 Poor

Anastassia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed here a couple of times with pretty low expectations cause it’s a cheap spot, pet-friendly spot. It has always had some issues but was especially awful recently. Mystery stains on the comforter, sheets, walls, and floor, mold on the shower curtain, burn marks and deep stains on the pillows. There should be a bare minimum of standards, even for a motel. There were clearly none here. The staff was friendly though, so there’s that.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

GAME CHANGER!!!

Every. Thing was wonderful untili went to check back in the following day.Just to be told that I have to pay a security deposit a fifty dollars... We have stayed at that hotel For almost a month and so yeah I'm mad that I now have to pay $50 each time i check back in...
Stayed 1 night in Sep 2024

6/10 Okay

Ravinder

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Kelan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Yenni

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty place.
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Orion

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

Get rid of the smelly carpet! Everything is great!

Stayed 4 nights in Jul 2024

2/10 Terrible

louise

Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Jul 2024

2/10 Terrible

Ahmed

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
for how much i paid u would think that it would at least be decent but the carpets were sticky and smelled disgusting the sheets were dirty, no one came to maintain our room in between the two days and so on
Stayed 2 nights in Jul 2024