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Four Points by Sheraton Asheville Downtown

3.0 star property

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Meeting facility
Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View map
22 Woodfin St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪11 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(71 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(127 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

A stay at Four Points by Sheraton Asheville Downtown places you in the heart of Asheville, within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 5.1 mi (8.2 km) from Biltmore Estate and 4.9 mi (7.8 km) from Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Pack Square - 5 min walk - 0.4 km
  • Wicked Weed Brewing - 9 min walk - 0.8 km
  • The Orange Peel - 11 min walk - 1.0 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Old Europe Pâtisserie - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Bold Rock Asheville - ‬4 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a ballroom.
Enjoy a satisfying meal at Chop House serving guests of Four Points by Sheraton Asheville Downtown. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Asheville? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chop House - This restaurant serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derick

Stayed 1 night in May 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown. It was quiet and had a restaurant on site.
Stayed 1 night in May 2025

10/10 Excellent

Jayson

Stayed 1 night in May 2025

10/10 Excellent

Nichole

Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Affordable, centrally located, great parking, no room controls for temperature - 24 hour a day devastatingly loud fan in room sounded like an airport. Lots of other guests say this too
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The staff were all very nice. It was easy to walk downtown for food, drinks, and entertainment.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

tracy

Travelled with partner
Disliked: Amenities
We have stayed at other 4 Points before and this place just doesn’t stand up to the standards that we expected. If we had known the pool was going to be closed we would have booked elsewhere
Stayed 3 nights in May 2025

4/10 Poor

Jamie

Stayed 1 night in May 2025

10/10 Excellent

Shine

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
This was an older property but was immaculate and the beds were amazing!! Can someone from there tell me where I can get one of those pillows?? I was in a king size bed and the pillows were phenomenal!!! Staff was super friendly as well, food was great.
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in May 2025

8/10 Good

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking
Stayed 1 night in Apr 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Four Points when visiting Asheville every time I visit. It's convenient to downtown, a YMCA membership is included (while you're in Asheville. The staff is (with one exception) VERY helpful and I feel welcome each time I come. Units provide a microwave and refrigerator so you can have an easy meal. Trader Joe's is within walking distance
Stayed 5 nights in Apr 2025

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with the TV, they moved us to a new room the next morning (when we reported it). Very friendly with directions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed here many times. Love it. Great location friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori, Weirton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had a wonderful stay, very nice hotel only problem we had was with woman that checked us in, also if hotels in downtown area will not let people from the asheville area stay in hotel then that should be posted on website. We just moved here and haven't found a permanent residence yet bc we travel for work the woman at front desk was saying hotels in downtown area do not let locals stay in there hotels I had already paid and reserved room so they let us stay but to me it was ridiculous and lady at front desk was really rude about it. I went there with husband to get away for Easter weekend, go out and visit shops and stuff in town something really haven't gotten to do since came here, apparently they only want tourists there but we spent money and did same things a tourist would do. I was just really surprised she acted that way especially after the flood this town went thru and so many people losing their homes and everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything downtown!

Easy check-in, clean room, variety of amenities provided, good location.
Stayed 1 night in Apr 2025

8/10 Good

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fine place to stay

No complimentary breakfast, so we went out and discovered a wonderful coffee shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Madiha

Liked: Cleanliness, staff & service
It was an okay hotel. Neither very good or bad. The room has very old furniture and TV. There was no microwave oven in our room. We has some food and we had to go to lounge to heat it. It was for one night so we just didnt complain about it but I would not want to experience that again.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service

Good Stay

Staff was friendly, on site restaurant was good, bed was comfortable and water pressure and shower head pressure was spa like. But only 1 elevator was in service and the A/C in the room was weak which left our room VERY warm even with the constant fan running.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marvetta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025