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Hotel Spa Princesa Parc Excellence

5.0 star property

Photo gallery for Hotel Spa Princesa Parc Excellence

Couples treatment room(s), Turkish bath/hammam, body treatments
Lobby lounge
Terrace/patio
Down duvets, minibar, in-room safe, desk
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
Ctra. General – Arinsal, La Massana, Arinsal, Andorra, AD400
  • Arinsal Ski Lift
    ‪5 min drive‬
  • Pal-Arinsal Ski Resort
    ‪8 min drive‬
  • Caldea Spa
    ‪10 min drive‬
  • La Seu d'Urgell (LEU)
    ‪42 min drive‬

Room options

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed with Sofa bed, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | Children's theme room

Family Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, 1 Bedroom, Non Smoking, Jetted Tub

Down duvets, minibar, in-room safe, desk

Family Room, 1 Bedroom, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Down duvets, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Non Smoking, Jetted Tub

Down duvets, minibar, in-room safe, desk

Standard Double Room, Non Smoking, Jetted Tub

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Jetted Tub

Down duvets, minibar, in-room safe, desk

Superior Single Room, Non Smoking, Jetted Tub

  • Mountain view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking, Jetted Tub

Down duvets, minibar, in-room safe, desk

Standard Single Room, Non Smoking, Jetted Tub

  • Mountain view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

Down duvets, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Non Smoking, Jetted Tub

Down duvets, minibar, in-room safe, desk

Superior Double Room, Non Smoking, Jetted Tub

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom, Hot Tub, Valley View

Down duvets, minibar, in-room safe, desk

Family Room, 1 Bedroom, Hot Tub, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Suite, 1 Queen Bed, Terrace, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed, Terrace, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

  • Valley view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

  • Valley view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

Room amenity

Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Jetted Tub, Valley View

View from room

Family Room, 2 Bedrooms, Jetted Tub, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Hotel Spa Princesa Parc

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, (196)
The price is AU$79
for 1 room
includes taxes & fees
25 May - 26 May
Hotel Spa Princesa Parc

About the area

Arinsal

When you stay at Hotel Spa Princesa Parc Excellence in Arinsal, you'll be in a national park, within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. .This family-friendly hotel is 0.1 mi (0.2 km) from Comapedrosa Highlands Trail and 0.2 mi (0.4 km) from Els Orriols Ski Lift.

What's nearby

  • Arinsal Ski Lift - 5 min drive - 5.0 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.4 km
  • Coma Pedrosa - 10 min drive - 6.3 km
  • Caldea Spa - 10 min drive - 9.3 km
  • Pyrenees Andorra Shopping Centre - 11 min drive - 10.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 42 min drive

Restaurants

  • ‪Borda De L'avi - ‬3 min drive
  • ‪Factory Arinsal - ‬3 min walk
  • ‪Cafe Don Piacere - ‬4 min drive
  • ‪Pizzeria Angelo - ‬4 min drive
  • ‪Borda Xixerella - ‬3 min drive

About this property

Hotel Spa Princesa Parc Excellence

Luxury hotel with a full-service spa and a nightclub
Hotel Spa Princesa Parc Excellence offers 43 accommodations with indoor private hot tubs and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Treat yourself to a stay in one of the 43 guestrooms, featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Restaurante Louis XV, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Restaurante Louis XV - This restaurant serves breakfast and dinner.
Bar Bolera - Onsite bar. Open daily.
Piano Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 15 per night)
  • Covered parking on site (EUR 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bar Bolera
  • Piano Bar
  • Restaurante Louis XV

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 3 2025 to November 21 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from April 21 to April 25:
  • Spa
The property will be renovating from May 1 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18.00 for adults and EUR 12 for children
  • Covered self parking fee: EUR 20 per night
  • Nearby parking fee: EUR 15 per night(394 ft away; open 24 hours)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
Pool access available from 10:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Diana Parc Arinsal
Hotel Diana Parc
Diana Parc Arinsal
Diana Parc
Hotel Spa Diana Parc
Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence Hotel
Hotel Spa Princesa Parc Excellence Arinsal
Hotel Spa Princesa Parc Excellence Hotel Arinsal

Hotel Spa Princesa Parc Excellence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 15 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel. Comfy room with lots of space.
Stayed 2 nights in Mar 2025

6/10 Okay

Martin

Stayed 3 nights in Feb 2025

6/10 Okay

Tariq

Travelled with partner
Liked: Property conditions & facilities
Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Stayed 1 night in Jul 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Stayed 6 nights in Mar 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay!

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Stayed 7 nights in Feb 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

glynis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Stayed 3 nights in Dec 2023

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Stayed 5 nights in Feb 2023

6/10 Okay

Peter

Stayed 7 nights in Dec 2022

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel shame about the restaurant staff

The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.
Stayed 2 nights in Jul 2019

8/10 Good

Darla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do melhor.
Stayed 1 night in Apr 2025

10/10 Excellent

jose angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que hemos estado genial estos 5 días, el trato del personal de 10, instalaciones buenas la pena que justo esta semana el spa estaba cerrado pero por lo demás todo de 10 volveremos
Stayed 4 nights in Apr 2025

6/10 Okay

NURIA

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matteo

Stayed 1 night in Mar 2025

8/10 Good

Christofer

Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular para ir con niños
Stayed 2 nights in Jan 2025

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal en general muy amable y flexible, excepto en el spa (pero las instalaciones del spa muy bien). La comida de buena calidad y abundante. Las habitaciones bien, entiendo que las van actualizando.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux séjour

Un séjour fabuleux avec un personnel prévenant et aux petits soins. Un restaurant merveilleux avec des plats surprenants et délicieux dans un cadre idyllique. Tout est fait pour que nous nous sentions bien. Un hôtel calme et luxueux. Des prestations haut de gamme. Nous y reviendrons avec grand plaisir
Stayed 2 nights in Jul 2024