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Hotel Spa Princesa Parc Excellence

5.0 star property

Photo gallery for Hotel Spa Princesa Parc Excellence

Front of property
Premium bedding, down duvets, minibar, in-room safe
Gym
Children’s area
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
Ctra. General – Arinsal, La Massana, Arinsal, Andorra, AD400
  • Place, Comapedrosa Highlands Trail
    ‪3 min walk‬
  • Place, Els Orriols Ski Lift
    ‪5 min walk‬
  • Place, Vallnord Ski Area
    ‪2 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪159 min drive‬

Room options

View all photos for Royal Suite, 1 Queen Bed, Terrace, Valley View

Premium bedding, down duvets, minibar, in-room safe

Royal Suite, 1 Queen Bed, Terrace, Valley View

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

Room amenity

Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

7.4 out of 10
Good
(3 reviews)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Jetted Tub, Valley View

Family Room, 2 Bedrooms, Jetted Tub, Valley View

Family Room, 2 Bedrooms, Jetted Tub, Valley View

  • Valley view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Valley View

Premium bedding, down duvets, minibar, in-room safe

Royal Suite, 1 Queen Bed with Sofa bed, Valley View

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

Premium bedding, down duvets, minibar, in-room safe

Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room, Non Smoking, Jetted Tub

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Jetted Tub

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room, Non Smoking, Jetted Tub

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

Premium bedding, down duvets, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Habitación Doble Premium

Premium bedding, down duvets, minibar, in-room safe

Habitación Doble Premium

  • Sleeps 2
  • 1 Queen Bed

Habitación Familiar Premium

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Habitación Doble Premium Vistas

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Habitación Familiar Premium

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Premium Single Room, Non Smoking, Pets not allowed

  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Single Room, Non Smoking, Pets not allowed

Premium Single Room, Non Smoking, Pets not allowed

Premium Single Room, Non Smoking, Pets not allowed

  • Sleeps 1
  • 1 Queen Bed

Habitación Familiar Premium

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

Similar properties

Front of property
Hotel Spa Princesa Parc
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, 207 reviews
The price is AU$280
includes taxes & fees
13 Feb - 14 Feb
Hotel Spa Princesa Parc

About the area

Arinsal

With a stay at Hotel Spa Princesa Parc Excellence in Arinsal, you'll be in a national park, within a 10-minute drive of Caldea Spa and Comapedrosa Highlands Trail. .This family-friendly hotel is 0.2 mi (0.4 km) from Els Orriols Ski Lift and 0.3 mi (0.4 km) from Pontal de Maceió Beach.

What's nearby

  • Comapedrosa Highlands Trail - 3 min walk - 0.3 km
  • Els Orriols Ski Lift - 5 min walk - 0.4 km
  • Pontal de Maceió Beach - 12 min walk - 1.1 km
  • Valles del Comapedrosa Nature Park - 12 min walk - 1.1 km
  • Vallnord Ski Area - 2 min drive - 1.4 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 42 min drive

Restaurants

  • ‪Taverna Comapedrosa - ‬4 min walk
  • ‪Borda De L'avi - ‬3 min drive
  • ‪Lounge Bar🍸 - ‬1 min walk
  • ‪Commencal Spot - ‬3 min drive
  • ‪Borda Xixerella - ‬3 min drive

About this property

Hotel Spa Princesa Parc Excellence

Luxury hotel with a full-service spa and a nightclub
Hotel Spa Princesa Parc Excellence offers 43 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 43 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Restaurante Louis XV, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Restaurante Louis XV - This restaurant serves breakfast and dinner.
Bar Bolera - Onsite bar. Open daily.
Piano Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 21 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bar Bolera
  • Piano Bar
  • Restaurante Louis XV

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 7 2026 to July 14 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from April 12 to April 17:
  • Spa
The property will be renovating from April 7 2026 to July 14 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 3.14 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19 for adults and EUR 13 for children
  • Covered self parking fee: EUR 21 per night
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 16

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
Pool access available from 10:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Diana Parc Arinsal
Hotel Diana Parc
Diana Parc Arinsal
Diana Parc
Hotel Spa Diana Parc
Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence Hotel
Hotel Spa Princesa Parc Excellence Arinsal
Hotel Spa Princesa Parc Excellence Hotel Arinsal

Hotel Spa Princesa Parc Excellence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 124 reviews
Rating 8 - Good. 31 out of 124 reviews
Rating 6 - Okay. 16 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

ROBERT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staying with nice restaurant,spectacular view ,spacious rooms will be back!
Stayed 1 night in Aug 2025

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart from one very rude barman good overall stay

Apart from one very rude barman good overall stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel. Comfy room with lots of space.
Stayed 2 nights in Mar 2025

6/10 Okay

Martin

Stayed 3 nights in Feb 2025

6/10 Okay

Tariq

Travelled with partner
Liked: Property conditions & facilities
Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Stayed 1 night in Jul 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Stayed 6 nights in Mar 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay!

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Stayed 7 nights in Feb 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

glynis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Stayed 3 nights in Dec 2023

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Stayed 5 nights in Feb 2023

6/10 Okay

Peter

Stayed 7 nights in Dec 2022

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel shame about the restaurant staff

The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.
Stayed 2 nights in Jul 2019

8/10 Good

Darla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Bordea

Stayed 1 night in Nov 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Òscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sofa tenía unas manchas horribles que hacían imposible sentarse por el asco que daban. Avisados en recepción, se limitaron a darle la vuelta al cojín, con la cremallera hacia fuera. Es como si nos tomaran el pelo. Además la calefacción estaba tan alta que no pudimos descansar por el calor insoportable y la nula posibilidad de regulación por termostato.
Stayed 2 nights in Sep 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025