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Mövenpick Resort & Spa Tala Bay Aqaba

Photo gallery for Mövenpick Resort & Spa Tala Bay Aqaba

Exterior
Down duvets, pillow-top beds, free minibar items, in-room safe
Down duvets, pillow-top beds, free minibar items, in-room safe
Aerial view
Down duvets, pillow-top beds, free minibar items, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
South Beach Road Tala Bay Area, Po Box 2425, Aqaba, 77110
  • Place, Tala Bay
    ‪17 min walk‬
  • Place, Aqaba Marine Park
    ‪1 min drive‬
  • Place, Berenice Beach Club
    ‪3 min drive‬
  • Airport, Aqaba (AQJ-King Hussein Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Down duvets, pillow-top beds, free minibar items, in-room safe

Family Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Family Room, Multiple Beds, Pool View

Down duvets, pillow-top beds, free minibar items, in-room safe

Family Room, Multiple Beds, Pool View

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Down duvets, pillow-top beds, free minibar items, in-room safe

Family Room, Multiple Beds, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 King Bed

Down duvets, pillow-top beds, free minibar items, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Down duvets, pillow-top beds, free minibar items, in-room safe

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Pool View

Down duvets, pillow-top beds, free minibar items, in-room safe

Superior Twin Room, 2 Single Beds, Pool View

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Down duvets, pillow-top beds, free minibar items, in-room safe

Superior Twin Room, 2 Single Beds, Sea View

  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite, 1 Double Bed, Sea View

Down duvets, pillow-top beds, free minibar items, in-room safe

Grand Suite, 1 Double Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Pool View

Down duvets, pillow-top beds, free minibar items, in-room safe

Superior Room, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Down duvets, pillow-top beds, free minibar items, in-room safe

Superior Room, 1 King Bed, Sea View

  • Sea view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

Down duvets, pillow-top beds, free minibar items, in-room safe

Suite, 1 King Bed, Sea View

  • Sea view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Resort Aqaba by IHG
  • On private beach
  • Pool
  • Spa pool
  • Spa
4.4 out of 5, Excellent, 394 reviews
The price is AU$266
includes taxes & fees
31 Mar - 1 Apr
InterContinental Resort Aqaba by IHG

About the area

Aqaba

With a stay at Mövenpick Resort & Spa Tala Bay Aqaba in Aqaba, you'll be on the waterfront, just steps from Aqaba Marine Park and a 3-minute drive from Tala Bay. .This beach resort is 3.8 mi (6.1 km) from Berenice Beach Club and 9.9 mi (16 km) from Al-Hafayer Beach.
View more Resorts in AqabaOpens in a new window

What's nearby

  • Tala Bay - 17 min walk - 1.5 km
  • Aqaba Marine Park - 1 min drive - 1.6 km
  • Berenice Beach Club - 3 min drive - 4.2 km
  • Port of Aqaba - 14 min drive - 15.4 km
  • Palm Beach - 16 min drive - 18.8 km

Getting around

  • Aqaba (AQJ-King Hussein Intl.) - 37 min drive

Restaurants

  • ‪De Soto - ‬9 min walk
  • ‪C4 Shots - ‬14 min walk
  • ‪The Bop Bar - ‬1 min walk
  • ‪Mövenpick Restaurant - ‬1 min walk
  • ‪Suzana Restaurant & Bar - ‬10 min walk

About this property

Mövenpick Resort & Spa Tala Bay Aqaba

Mövenpick Resort & Spa Tala Bay Aqaba offers 306 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Aqaba resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a lazy river, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zara Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 306 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Your pillowtop bed comes with down comforters. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at Najel, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Aqaba? This resort has 3423 square feet (318 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Najel - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Casalingo - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Sejan - This restaurant serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bop Pub - Onsite restaurant. Open daily.
Mello - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Mövenpick Resort & Spa Tala Bay Aqaba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JOD 10 to 20 for adults and JOD 5 to 15 for children
  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bop Pub
  • Casalingo
  • Mello
  • Najel
  • Sejan

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Lazy river
  • Nightclub
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (3,423 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JOD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JOD 10 to 20 for adults, and JOD 5 to 15 for children
  • Airport shuttle fee: JOD 40 per vehicle (one-way)
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Moevenpick Resort Tala
Moevenpick Resort Tala Bay Aqaba
Moevenpick Tala
Moevenpick Tala Bay Aqaba
Moevenpick Resort & Spa Tala Bay Aqaba Hotel Aqaba
Moevenpick Resort And Spa Tala Bay Aqaba
Mövenpick Resort Tala Bay Aqaba
Mövenpick Resort Tala
Mövenpick Tala
Movenpick Resort Tala Bay Aqaba
Movenpick Resort Tala
Movenpick Tala Bay Aqaba
Movenpick Tala
Moevenpick Resort & Spa Tala Bay Aqaba Hotel
Movenpick Resort Spa Tala Bay Aqaba
Moevenpick Resort Spa Tala Bay Aqaba
Mövenpick Resort Spa Tala Bay Aqaba

Mövenpick Resort & Spa Tala Bay Aqaba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 572 reviews
Rating 8 - Good. 163 out of 572 reviews
Rating 6 - Okay. 56 out of 572 reviews
Rating 4 - Poor. 13 out of 572 reviews
Rating 2 - Terrible. 23 out of 572 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ismail Hassan

Stayed 1 night in Dec 2025

10/10 Excellent

Mohd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff ,clean room Amenities
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Auqba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent, and the staff were exceptionally warm, friendly, and professional — especially Ega from the restaurant and Maryam at reception. I would also like to highlight Star Tabarak, who works in the PlayStation area. My kids absolutely fell in love with her — she is truly magnificent, knowledgeable, and caring.
Stayed 4 nights in Aug 2025

4/10 Poor

yazan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Isolation camp/ beautiful open prison!! Its quiet and clean in general, great landscape and beautiful swimming pools. However, its isolated at a far end of the city with no shopping or restaurants in the area beyond its walls. You are forced to relay on their overpriced in-house stores with limited brands and items. You need to pass security checkpoints to even get to the area, then another one to get pass the gate and another with metal detectors to get inside. You get the feeling of being watched on every move, warnings of stealing items and overcharging all the time including changing your room thermostat!!! Long list of items you can't bring in. We had to keep most of our shopping to items that wont get bad if left in the car with 110+ degree temperatures. You get the feeling of big brother watching and staff keeping an eye all the time. Unless you keep a "do not disturb" tag on the door they tend to give themselves permission to access your room when you are gone. I wouldn't recommend using the place for sleep but maybe other options of facilities access for a fee that you just pay to spend the day only. Porch door is a fight to open and close.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rumaysa

Stayed 4 nights in Jun 2025

10/10 Excellent

Atallah

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

osama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Top service
Stayed 1 night in Jun 2025

10/10 Excellent

Khaled

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Muzzammil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Don't be fooled by the name. This Hotel is great on the outside but lack in regards to the details. Room was fine. Did not have free water available everywhere. Did not have free ice cream station for the kids. And did not have a kid slide for the kids' pool. The real kicker was that there's barely anywhere to swim in the sea since it's cordoned off and extremely rocky. For how much you pay for this place you would expect way more. I wouldn't stay here again and would recommend you stay somewhere in Ayla.
Stayed 3 nights in Jun 2025

10/10 Excellent

osama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the service and hospitality of every single person in every department. I felt that the staff was trying so hard to please us and make our stay enjoyable. I am proud to be Jordanian coming from the U.S to see this kind of service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marika, Prague

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING! Beautiful, clean, modern, friendly staff. It was one of my best travel experiences ever.
Stayed 3 nights in May 2025

10/10 Excellent

MIRAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Huge resort with various activities. Pools are big covenient, even if the resort is full, you dont really feel it. We took half board and had lunch (and beer) by the pool everyday, prices were reasonable for such a luxurious resort. Some more food options for children by the pool could be a thing for improvement. Everywhere was perfectly clean. Staff is one of the most wonderful parts; all was amazing. Even the lady -whose name i shamefully dont remember- greeting at the door of the food hall (for breakfast and dinner) started remembering us and our daughters name - when the resort was full!!! During the day and every night they have activities for kids. While walking around we saw an amphitheather which was not being used during the time we stayed and shows were done in the common area. Highly recommended
Stayed 3 nights in Jun 2025

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel from all aspect , beach and pools ,excellent breakfast , services and a very friendly staff..
Stayed 2 nights in Jun 2025

10/10 Excellent

Salaheddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time with my family. Highly recommended resort
Stayed 1 night in Apr 2025

10/10 Excellent

ADAM

Stayed 1 night in Apr 2025

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness
Ebookers uses age 13 to meal 'child' while the property consideres 13 year olds as Adults. What was already extremely expensive (400 euro a night for a 'family' room) became 140 Euro more expensive at check in. Ebookers - you need to update your pricing for this proprty to reflect 13 year olds as full adults and avoid people lilke me getting a negatrive surprise at check in. Overall this is a nice family hotel but - in my view - extrememly overpriced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine

Treated as a guest
Stayed 1 night in Jan 2025

10/10 Excellent

Mahmoud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great staff, special thanks to Ghufran from reception for her professional work, she was very helpful and assistive
Stayed 2 nights in Oct 2024

6/10 Okay

Saif

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room had insects, amenities were very poor , and when you order anything it takes a long time,
Stayed 2 nights in Jul 2024

4/10 Poor

AHMAD M, Los Gatos

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was a little dirty. No towels, no bathrobs, no iron, no slipers in the room.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ghaith

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel rooms in bad condition and need upgrades (rooms are more like 2 star motel not a 5 star hotel). We booked two rooms: first room there was dry urine on the toilet seat and bed sheet had a big coffee/beverage stain and two towels were dirty. Second room had no towels. We had to wait an hour to get our room cleaned and serviced before we could check in. Wet towels handed to us at reception smelled horrible. Food service below average: One restaurant for breakfast buffet and was crowded and service was very slow - if you are a family with kids breakfast will take a good hour or more. Dinner at same restaurant was for extra charge (about 80JOD for two adults and two kids) but food selection was horrible. I booked this hotel several times over the years since 2018 and this will be my last time at Movenpick the place is a run down. Staff are kind and helpful but the hotel is obviously understaffed and needs major facelift. Until that happens I am not staying here again.
Stayed 1 night in Jul 2024