Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 star property

Photo gallery for Wingate by Wyndham Anchorage Downtown/Ship Creek

Front of property
Reception
Reception
Indoor pool
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Breakfast included

Explore the area

View map
111 W Ship Creek Ave, Anchorage, AK, 99501
  • William A. Egan Civic and Convention Center
    ‪9 min walk‬
  • Dena'ina Civic and Convention Center
    ‪12 min walk‬
  • Port of Anchorage
    ‪16 min walk‬
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Anchorage

With a stay at Wingate by Wyndham Anchorage Downtown/Ship Creek, you'll be centrally located in Anchorage, within a 10-minute drive of University of Alaska - Anchorage and Ulu Factory. .This hotel is 0.4 mi (0.6 km) from Alaska Statehood Monument and 0.4 mi (0.6 km) from Ship Creek Viewing Platform.

What's nearby

  • William A. Egan Civic and Convention Center - 9 min walk - 0.8 km
  • Anchorage Museum - 10 min walk - 0.9 km
  • Dena'ina Civic and Convention Center - 12 min walk - 1.1 km
  • Port of Anchorage - 16 min walk - 1.4 km
  • Alaska Regional Hospital - 5 min drive - 4.3 km

Getting around

  • Anchorage Alaska Railroad Depot - 8 min walk
  • Ted Stevens Anchorage Intl. Airport (ANC) - 17 min drive

Restaurants

  • ‪Sullivan's Steakhouse - ‬12 min walk
  • ‪Hooper Bay Cafe - ‬10 min walk
  • ‪ZAGG 5th Avenue - ‬13 min walk
  • ‪Bruin's Bar - ‬10 min walk
  • ‪F Street Station - ‬11 min walk

About this property

Wingate by Wyndham Anchorage Downtown/Ship Creek

Riverwalk hotel with free breakfast and airport shuttle service
Wingate by Wyndham Anchorage Downtown/Ship Creek offers 100 accommodations with fireplaces and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 100 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and refrigerators, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 6 miles.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 6 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Dock
  • In the mountains
  • On a river
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Downtown Ship Creek
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel
Wingate by Wyndham Anchorage Downtown/Ship Creek Anchorage
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel Anchorage

Wingate by Wyndham Anchorage Downtown/Ship Creek Reviews

Reviews

6.6
Rating 10 - Excellent. 461 out of 1597 reviews
Rating 8 - Good. 309 out of 1597 reviews
Rating 6 - Okay. 316 out of 1597 reviews
Rating 4 - Poor. 239 out of 1597 reviews
Rating 2 - Terrible. 272 out of 1597 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness
Stayed 3 nights in May 2025

2/10 Terrible

Bryta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid , confirmed, no room, disaster!

I had booked and paid for my hotel room and received a confirmation. Yet when I landed in Anchorage and called for the hotel shuttle, I was informed that they had overbooked and they had no rooms. They offered me a room and a sister property which involves me waiting an additional hour for the shuttle on which I finally gave up and took a cab. When I arrived at the sister hotel, the front desk was completely flustered because their hotel room key card system was down and they were unable to issue working keys. Add info to injury. The website is still showing that they have rooms available..
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from the renovations, the stay was nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool is not heated. No hot tube. In general the hotel is run down.
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Stayed 3 nights in May 2025

2/10 Terrible

Tammy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction no warning. First room wasn’t cleaned. 2nd room wasn’t even finished being cleaned. Toilet had marks. Furniture missing.
Stayed 7 nights in Apr 2025

6/10 Okay

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
I used to be a sales rep for a hotel chain so I understand how difficult it is to keep properties up……this hotel desperately needs some TLC
Stayed 1 night in May 2025

2/10 Terrible

Jean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

peter

Liked: Staff & service
Good service noisy train
Stayed 4 nights in May 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Apr 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Ghetto good" 👌
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was undergoing a complete interior renovation. During our stay, we heard/watched ceramic tile being removed from the main lobby and breakfast dining area. This hand removal covered the area, including the coffeemaker, ovens and toaster with a thick, toxic dust. The interiors (where food touches) of all of these items were never cleaned; only an exterior wipe-down occurred prior to service of breakfast. Our room was large, but empty. There were no drawers or place to store items not hung up. The only good part of the stay was their willingness to transport us into the city area for dining and shopping.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Apr 2025

10/10 Excellent

Lennie d

Travelled with family
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Staff & service, amenities
They're in the middle of remodeling and the people who are doing it leave the place a complete mess as well as their work seems shoddy. The hotel would be very nice if little details were attended to. Detailing makes a difference in first impressions. Somewhat noisy, but not horrible inside the hotel. Problem was the trains that ran all night blowing their horns. Nice view outside the window, but that's the side the trains are on. Despite this, the staff was friendly and helpful, our room was large and clean, breakfast was good but the dining area very tight and crowded, appreciate the 24 hour shuttle service.
Stayed 1 night in May 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in and because I pre-paid I walked into the lobby was totally destroyed/under renovation. I said to myself ok hope they renovated the rooms first. I checked in and walked to my room and left the hotel and booked another place. Was nothing like the photos on Expedia. In the parking lot they had a dumpster with old dog crates and trash. There was at least 3 bombed out cars with flat tires in the one parking lot. I moved to the other parking lot to park and seen blue tape on the exterior door and security box. I would think this place could be nice once they clean it all up but right now I would give it only 1/2 star. It felt like it was used as a homeless hotel for the last year or more. I would definitely not recommend this place for some time and would never pre pay at this location ever again.
Stayed 1 night in May 2025

2/10 Terrible

DAWN

Disliked: Staff & service
This hotel was under construction and didn’t say that when booked it was banging and loud noises all day every day
Stayed 5 nights in Apr 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, amenities
The construction going on was horrible all over. The exercise room was closed and the pool was not heated as advertised. It was ice cold. The breakfast area was horrible and the breakfast was not great. Rubbery eggs and the pancake machine was not even plugged in or batter made. Trash in the property.
Stayed 1 night in May 2025

2/10 Terrible

Jimmy

Disliked: Cleanliness, amenities, property conditions & facilities
This place is under construction/remodeling. All flooring in public areas is removed. The hallway to our room was cluttered with buckets, tools, construction debris. Vending machines inoperative. The room was clean but sparse. No chair, few plugins, shower pressure low, The view from our room was a homeless camp about 1/4 mile away. Went for coffee in morning and got 1 and half cups then pot was empty. They should not rent rooms during this time. Do not go to this place. Would not of stayed but too late to get a refund. This was a great disappointment.
Stayed 1 night in May 2025

2/10 Terrible

Marc

Business traveller
Disliked: Amenities
Remodeling At The Same Time.. Very Unprofessional
Stayed 1 night in May 2025

6/10 Okay

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed there, it was under construction/rehab the main cabin areas they were tearing out the tile floor and doing remailing The room I had had been redone, which was nice To get to the main downtown area was uphill so a bit of a walk There was a nice walking path along the creek The morning breakfast was good scrambled eggs and sausage with yogurt, but not what I was used to as just coming off from a cruise ship with lots of varieties
Stayed 1 night in Apr 2025

6/10 Okay

Debra

Travelled with family
This hotel is undergoing renovations which makes it hard to rate. It is very close to major railway hub. I was awakened at 5:15 by train horns. There is a homeless camp visible from hotel which looked worse than the actual impact.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

6/10 Okay

Nathan

Liked: Staff & service, room comfort
Hotel is under remodeling. Our room had a bed and a tv, that’s about it. No couch or chairs or even a coffee machine.
Stayed 1 night in Apr 2025