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Room Mate Aitana, Amsterdam

4.5 star property

Photo gallery for Room Mate Aitana, Amsterdam

Exterior
Cocktail bar
Exterior
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
IJDok 6, Amsterdam, 1013
  • Place, Herengracht Canal
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪17 min walk‬
  • Place, Dam Square
    ‪19 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(82 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, City View

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

9.2 out of 10
Wonderful
(36 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy)

8.8 out of 10
Excellent
(42 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Corner

Executive Room, Corner

Executive Room, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Amsterdam

With a stay at Room Mate Aitana, Amsterdam in Amsterdam (Amsterdam City Centre), you'll be within a 5-minute drive of Passenger Terminal Amsterdam and The 9 Streets. .This family-friendly hotel is 2.7 mi (4.4 km) from Van Gogh Museum and 3.6 mi (5.7 km) from Dam Square.

What's nearby

  • Herengracht Canal - 9 min walk - 0.8 km
  • Sexmuseum - 14 min walk - 1.2 km
  • Anne Frank House - 17 min walk - 1.4 km
  • Dam Square - 19 min walk - 1.6 km
  • The 9 Streets - 5 min drive - 1.7 km

Getting around

  • Amsterdam Central Station - 14 min walk
  • Zoutkeetsgracht Stop - 14 min walk
  • Amsterdam Airport Schiphol (AMS) - 32 min drive

Restaurants

  • ‪Vooges aan ‘t IJ - ‬4 min walk
  • ‪Eye Bar Restaurant - ‬20 min walk
  • ‪Coffee Company - ‬11 min walk
  • ‪Mr. Meat Amsterdam - ‬10 min walk
  • ‪Lucca Due - ‬9 min walk

About this property

Room Mate Aitana, Amsterdam

Room Mate Aitana, Amsterdam offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Ijdock, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 7:30 AM to noon for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 7:30 AM and noon.
Children aged 5 and younger eat free breakfast.
Ijdock - This restaurant serves breakfast, lunch, and dinner.
Marina Bar - This cocktail bar serves light fare only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 40 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 25.95 for adults and EUR 12.50 for children
  • A bar/lounge

Restaurants on site

  • Ijdock
  • Marina Bar

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25.95 for adults and EUR 12.5 for children
  • Self parking fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana
Room Mate Aitana, Amsterdam Hotel
Room Mate Aitana, Amsterdam Amsterdam
Room Mate Aitana, Amsterdam Hotel Amsterdam

Room Mate Aitana, Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1032 out of 1537 reviews
Rating 8 - Good. 343 out of 1537 reviews
Rating 6 - Okay. 89 out of 1537 reviews
Rating 4 - Poor. 37 out of 1537 reviews
Rating 2 - Terrible. 36 out of 1537 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities
Overall, the stay was very good. However, we noticed some spots on our sheets, which was disappointing. Additionally, there was a local tax that had to be paid upon arrival, but this was not communicated in advance. We only learned about it when we were unable to access our room because our key was blocked. This information should have been shared during check-in or communicated beforehand via email or phone, especially as I urgently needed to use the bathroom at that moment. Aside from these issues, the hotel is conveniently located near the city center, the staff is kind and quiet, and the rooms were clean apart from the sheets.
Stayed 3 nights in Dec 2025

10/10 Excellent

VIDESH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Aitana Room Hotel. The room was exceptionally clean and well-maintained, with spacious bedrooms and bathrooms that made the stay really comfortable. Room service was efficient and reliable, and the staff were consistently warm, welcoming, and attentive — their hospitality truly stood out. Breakfast was pretty top-notch with a great selection, and the dining service overall was excellent. From accommodation to service, everything felt thoughtfully managed and close to perfect. I would happily stay here again and highly recommend it to others.
Stayed 3 nights in Dec 2025

10/10 Excellent

michael, new albany

Stayed 3 nights in Dec 2025

10/10 Excellent

Leandro

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
amazing room, great coffee shop across
Stayed 5 nights in Sep 2025

10/10 Excellent

Josefina

Stayed 3 nights in Dec 2025

10/10 Excellent

Hassan

Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet location. Great central location
Stayed 3 nights in Dec 2025

6/10 Okay

Mikayla

Travelled with partner
Disliked: Staff & service
Housekeeping would just barge into the room with out knocking or us saying no even with sign on the door
Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Stayed 2 nights in Dec 2025

8/10 Good

mark

Liked: Cleanliness, staff & service
Clean room, nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with really spacious clean rooms and great views . Good location .
Stayed 2 nights in Dec 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff and nice room
Stayed 3 nights in Dec 2025

10/10 Excellent

Brunswick Lawrence, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
beautiful
Stayed 5 nights in Dec 2025

4/10 Poor

Claire, Plymouth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself is overall okay. However, we were majorly disappointed and let down by the customer service side of things. We arrived a day late due to 3x delays in the airport followed by a cancelled flight so didn’t fly on the intended day. Whilst this isn’t the hotels fault, they’d already given our room away by the time we’d gotten there considering we arrived early hours the next day. The staff sorting our room out seemed very sheepish and we basically had to ask them what was going on due to them taking a while to check us in hence us finding this out. Expedia had emailed them to let them know we weren’t coming and the hotel had the cheek to say about us phoning them although we were exhausted in the airport till stupid hours trying to rebook early flights etc. They could’ve even given us a courtesy call however nothing and just presumed we weren’t coming and they were just going to book our room out so they’d keep our money and get extra money from someone else going in there which just is baffling that someone would spend as much as we did just to not turn up. Think common sense would prevail here. Just to add, the room we were subsidised with was not up to our standard for various reasons. Overall not massively impressed due to the lack of sympathy or help from the hotel. We wouldn’t stay here again mainly for this whole ordeal. Again, this isn’t a bitter review because of this as the hotel itself was nice just majorly let down from the customer service
Stayed 5 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
The bed/pillows were excellent. The room was clean and quiet. On check in Merijn was efficient, funny and asked all the right questions! Warm welcome. Unfortunately, I was seated for dinner the first night and the dining was filled with a sewer smell couldn’t enjoy my food but they took it off the bill
Stayed 3 nights in Dec 2025

10/10 Excellent

Abdullahi Aminu

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities
Room was very nice. Staff was friendly and attentive. Only downside was the restaurant, which we tried to use but after 20" from being seated, no one ever showed up to serve us , even though we were one of only 2 occupied tables
Stayed 5 nights in Dec 2025

10/10 Excellent

Veronika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel close to the main train station
Stayed 3 nights in Dec 2025

10/10 Excellent

Chris

Stayed 2 nights in Dec 2025

10/10 Excellent

Jing

Na
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived early in the morning and check in wasn’t till 4, so they found a room for us to change to that we could check in at 10am which helped us out so much! The rooms were clean, so spacious, and the staff were extremely accommodating and kind. There are lifts for easy access everywhere, which is rare in Amsterdam! Amazing stay and wouldn’t choose any other hotel - will definitely be coming back to this one every time! Location is amazing too, only 10-15 minute walk to Dam Square.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Rooms were great and facilities amazing. Front desk staff goes above and beyond, specially Julia. She made all the difference in the world and made sure we had a pleasant stay.
Stayed 3 nights in Nov 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff. For us it was a great location and close to train station. Nice to have breakfast included.
Stayed 6 nights in Nov 2025