The best part of Max Brown in the Canal District was the bed — very comfortable — and the beautiful views of the canals. Unfortunately, almost everything else was disappointing. The building is all steep, narrow stairs, so if you have any bags (or mobility concerns), you’ll need serious help. It’s definitely not handicap-friendly or suited for anyone with physical limitations.
We had issues at check-in after extending our stay and accidentally booking the other Max Brown for one night. I took responsibility for the mistake, but the front desk staff member was insulting and unhelpful. The location is also far less convenient than advertised — not close to much of anything.
Our room was by the entrance, and the smell of cigarette smoke from staff hanging outside regularly drifted in. This could have been a lovely stay, but as a frequent traveler to Amsterdam, I won’t be returning.