8/10 Good
Rosemary
12 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was as requested with a view of Jallianwala Bagh. Á very comfortable bed and tea, coffee, kettle and mini bar was provided. I had to ask for a hair dryer but it came promptly.
Unfortunately the bathroom was not up to standard. On arrival I had to ask for the bath at to be changed as it was filthy. Inside the shower was a wooden window frame and the wood was rotting and flakes fell in the shower. The water temperature was difficult to regulate, going from boiling hot to very cold in seconds. At 2130 on the second there was no hot water at all. The bathroom floor was quite slippery when wet. This really should be dealt with.
The restaurant was excellent with a good choice and friendly service.
Overall the staff were helpful and went out of their way to make me comfortable.
I would recommend this hotel for it’s excellent location near the Golden Temple and in a very atmospheric part of the city.
Rosemary
Stayed 3 nights in Nov 2025
