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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Interior
Bar (on property)
Reception
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Pool

Explore the area

View map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Westgate Mall
    ‪7 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Northwest Texas Hospitals
    ‪18 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Corner

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Amarillo

A stay at Holiday Inn Amarillo West Medical Center by IHG places you in the heart of Amarillo, within a 5-minute drive of Vibra Hospital of Amarillo and Shops At Soncy. .This hotel is 1 mi (1.6 km) from Baptist St. Anthony's Health Care System and 1.1 mi (1.8 km) from Westgate Mall.

What's nearby

  • Westgate Mall - 7 min walk - 0.6 km
  • Baptist St. Anthony's Health Care System - 15 min walk - 1.3 km
  • Northwest Texas Hospitals - 18 min walk - 1.6 km
  • Texas Tech University Health Sciences Center - 2 min drive - 1.9 km
  • Amarillo Botanical Gardens - 2 min drive - 2.3 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 21 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Slim Chickens - ‬3 min walk
  • ‪Joe Taco - ‬15 min walk

About this property

Holiday Inn Amarillo West Medical Center by IHG

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 individually furnished guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite with American cuisine at Flame Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Amarillo? This hotel has 3800 square feet (353 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Flame Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 24 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 503 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 138 out of 1007 reviews
Rating 4 - Poor. 74 out of 1007 reviews
Rating 2 - Terrible. 77 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cindy

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hot tub closed was told they added chemicals this was at 2 in the afternoon. Was told to come back in an hour i did and front desk said maintance man was not there to open. This was so frustrating. The morning breakfast was out of a lot of supplies. In all very disappointed!
Stayed 1 night in May 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Old tvs
Stayed 1 night in May 2025

6/10 Okay

KAREN

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here for years, but this time the property delt out of date and run down. Needs upgrades. Was missing paintings in the room. Tv struggled to wprk.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn AMA Med Center

Clean and comfortable. Staff was friendly and polite
Stayed 2 nights in May 2025

10/10 Excellent

Joni

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 4th visit here. We have chosen this hotel for our Iowa to Arizona trip and of course, back to Iowa. Nice people always and we really appreciate the restaurant after a LONG drive!
Stayed 1 night in Apr 2025

2/10 Terrible

Kendall

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Front desk staff were unfriendly and I had requested for my room to be cleaned since I was staying multiple nights and was not cleaned when I came back from appointments. Then catching housekeeping in the hallway asking if my room could be cleaned, which they were happy to start, mistakenly took my wife’s garment next to the dirty towels and the television remote from our room. Housekeeping was kind and helpful but communication from front desk staff was poor and rude. I will never stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay for the night and they did not disappoint. The staff was extremely friendly, the room was clean. We all had a great night and good breakfast in the morning.
Stayed 1 night in Apr 2025

6/10 Okay

Ignacio

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Guy at reception would not acknowledge any one when trying to check in and was rude when checking in. Needs better customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property for road trip

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Lori, joshua tree

Liked: Cleanliness, staff & service
The beds are uncomfortable.
Stayed 1 night in Mar 2025

8/10 Good

Buster

Business traveller
Stayed 2 nights in Apr 2025

4/10 Poor

Acy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The card reader on out door did not work properly. We had to slide the card in just right to get into our room. Also the air conditioner filter did not fit properly so was sticking out.
Stayed 1 night in Apr 2025

4/10 Poor

Ruben

Travelled with family

Wish for a better experience

The hot tub bleached my daughter’s brand new royal blue bathing suit to a mauve color. We paid for breakfast, they ran out of bacon & French toast and the oatmeal looked like it was a day old.
Stayed 2 nights in Apr 2025

10/10 Excellent

Myriam

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cortney

Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Kingwood

Stayed 1 night in Apr 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a safe space to stay very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Stayed 1 night in Mar 2025