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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Lobby sitting area
Exterior
Meeting facility
Bar (on property)
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪7 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Place, Northwest Texas Hospitals
    ‪18 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Corner

8.0 out of 10
Very good
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillow-top beds, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Amarillo

A stay at Holiday Inn Amarillo West Medical Center by IHG places you in the heart of Amarillo, within a 5-minute drive of Vibra Hospital of Amarillo and Shops At Soncy. .This hotel is 1 mi (1.6 km) from Baptist St. Anthony's Health Care System and 1.1 mi (1.8 km) from Westgate Mall.

What's nearby

  • Westgate Mall - 7 min walk - 0.6 km
  • Baptist St. Anthony's Health Care System - 15 min walk - 1.3 km
  • Northwest Texas Hospitals - 18 min walk - 1.6 km
  • Texas Tech University Health Sciences Center - 2 min drive - 1.5 km
  • Amarillo Botanical Gardens - 2 min drive - 2.6 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 21 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪The Coffee Bean - ‬3 min drive

About this property

Holiday Inn Amarillo West Medical Center by IHG

Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 individually furnished guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Amarillo? This hotel has 3800 square feet (353 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.
Children aged 11 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.99 to 12.99 for adults and USD 5.75 to 5.75 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 20 2026 to April 20 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.99 to 12.99 for adults, and USD 5.75 to 5.75 for children
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 490 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities
A little out dated and didn’t seem clean
Stayed 1 night in Dec 2025

10/10 Excellent

YADANAR

Liked: Cleanliness, property conditions & facilities
Clean and service was amazing
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen, San Clemente

Disliked: Cleanliness
Room was ok, shower had some kind of rust / greese on both front corners. Had issues checking in as I still have a Amarillo DL. Was told that this hotel does not rent to locals. Had to provide another address otherwise I was not going to be checked in. Was told that the owners did not like locals due to issues with locals in the past. Would advise owners to find another field outside of hospitality. Can not judge a book by a cover .
Stayed 1 night in Dec 2025

6/10 Okay

Raymond

Stayed 1 night in Dec 2025

2/10 Terrible

Ian

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One morning the sausage patties were basically inedible ... they appeared to have been gently cooked too long and were quite difficult to chew.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kadimo, Boston

Liked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for my sister right after she was discharged from the hospital, and I can’t say enough about the staff. They were incredibly sweet and genuinely caring toward her, which meant the world to both of us during a stressful time. From the moment I arrived, it was clear how concerned and attentive they were to her needs. Their kindness made me feel truly seen and supported, and it went far beyond what I expected. I’m so grateful for the compassion they showed—highly recommend this place for the people alone.
Stayed 4 nights in Dec 2025

2/10 Terrible

Marcus

Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Stayed 1 night in Dec 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities
,
Stayed 1 night in Dec 2025

2/10 Terrible

Mengqi

Travelled with family and small children
Disliked: Amenities
The room I got had fixed curtains. The parking lot lights were bright all night long, I wasn’t able to sleep.
Stayed 1 night in Dec 2025

8/10 Good

Steve

Stayed 1 night in Nov 2025

6/10 Okay

James Lance

Disliked: Cleanliness, staff & service, amenities
Mattresses were poor. Not very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Awesome stay
Stayed 1 night in Nov 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness
The whole hotel had a feeling of clean, well designed and well kept building. The bathroom is always the test area. Ours was very clean, it has a professional caulking job and there was no visible mold or weird odors.
Stayed 1 night in Dec 2025

8/10 Good

Craig

Liked: Cleanliness
The hotel is conveniently located to the freeway. It wAa well maintained.
Stayed 1 night in Dec 2025

6/10 Okay

Micah

The shower curtain had mold. The fridge did not work. The breakfast was laying considering you pay 12.99 for it it was no better(actually worse) than some hotels with free breakfast. They WILL NOT let you take breakfast out to your room..hasto be eaten in the
Stayed 2 nights in Nov 2025

10/10 Excellent

Abdiel

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff. The lady at the guest check in was sensational and was a lot of help.
Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness
Room next to me seems to be having a party banging children yelling for over a hour called front desk four times and invited them to the room to hear chaos going on. Also the comforter was stained on the bed. I would Not stay there ever again nor will recommend this hotel to my family and friends
Stayed 2 nights in Nov 2025

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Staff was great. However our 4th floor corner room didn’t have blackout curtains that fully covered the windows. We had sheer curtains that let in city light all night and blocked zero light in the morning. Really disappointing.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Stayed 1 night in Nov 2025

6/10 Okay

Melvin

Stayed 3 nights in Nov 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

BYANCA

Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Stayed 1 night in Oct 2025