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Sadu Hotel Almaty, a member of Radisson Individuals

3.5 star property

Photo gallery for Sadu Hotel Almaty, a member of Radisson Individuals

Interior
Lobby sitting area
Exterior
Premium Room
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping

Explore the area

Map
Nurlan Kapparov Street 169, Almaty, 050044
  • Dostyk Plaza
    ‪3 min drive‬
  • Almaty Opera House
    ‪5 min drive‬
  • Zenkov Cathedral
    ‪6 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, Connecting Rooms

Hypo-allergenic bedding, laptop workspace, soundproofing, free WiFi

Family Room, Connecting Rooms

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room

Hypo-allergenic bedding, laptop workspace, soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Ibis Almaty Jetisu

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (87)
The price is AU$160
for 1 room
includes taxes & fees
10 July - 11 July
Ibis Almaty Jetisu

About the area

Almaty

A stay at Sadu Hotel Almaty, a member of Radisson Individuals places you in the heart of Almaty, within a 5-minute drive of National Museum of Kazakhstan and Presidential Palace. .This spa hotel is 2.4 mi (3.9 km) from Central State Museum and 2.6 mi (4.2 km) from Dostyk Plaza.

What's nearby

  • Dostyk Plaza - 3 min drive - 3.5 km
  • Republic Square - 4 min drive - 3.9 km
  • Almaty Opera House - 5 min drive - 5.0 km
  • Zenkov Cathedral - 6 min drive - 6.1 km
  • Almaty Tower - 7 min drive - 5.8 km

Getting around

  • Almaly - 17 min drive
  • Almaty Station - 20 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪J.Z. Peking Duck - ‬6 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Sky Lobby Bar & Lounge - ‬14 min walk
  • ‪Fellini Grill Pasta Bar - ‬12 min walk
  • ‪Мамамия - ‬12 min walk

About this property

Sadu Hotel Almaty, a member of Radisson Individuals

Hotel in Almaty with a winery and a full-service spa
Sadu Hotel Almaty, a member of Radisson Individuals offers 108 air-conditioned accommodations with complimentary bottled water and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

ŞÖP has 4 treatment rooms including rooms for couples. Services include sports massages, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an attached winery and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Sadu Hotel Almaty, a member of Radisson Individuals, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Seasonal outdoor pool
  • Wine tasting room
  • Winery

Family friendly

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 18.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 21 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May 15 to September 30
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Sadu Hotel
Sadu Hotel Almaty, a member of Radisson Individuals Hotel
Sadu Hotel Almaty, a member of Radisson Individuals Almaty
Sadu Hotel Almaty, a member of Radisson Individuals Hotel Almaty

Sadu Hotel Almaty, a member of Radisson Individuals Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Sadu Arena. Very nice room. Great food.
Stayed 2 nights in May 2025

4/10 Poor

MUN KEONG

Disliked: Staff & service
Very bad service. Had one of the higher priced rooms but don't get service. No water, no make up room despite many many requests
Stayed 2 nights in Sep 2023

10/10 Excellent

D G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern

Helpful friendly staff and nice hotel. Situated about 20 minutes from down town but close to local shops. Helpful transfer service offered by the hotel. Front office staff speak English
Stayed 7 nights in Mar 2023

10/10 Excellent

Merdan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличное место для отдыха, приветливый персонал, супер сервис, номера новые, уютные. Рекомендую
Stayed 2 nights in May 2022

10/10 Excellent

Akihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I used the hotel on a business trip. The building was new and cleanliness was felt throughout. The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains. Esentai Mall is also within walking distance, which is good for shopping. The rooms are reasonably spacious, clean, and relaxing. The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness. The hotel front desk is friendly and accommodating in English. I could not communicate in English at the hotel restaurant, but the front desk staff helped me and I was able to enjoy a good meal. All the staff were friendly and really helpful. When I left the hotel, I experienced hospitality similar to that in Japan. I would like to use this hotel again when I visit Almaty.
Stayed 2 nights in Oct 2023