Skip to main content
Beginning of main content
 Almaty •1 Room
 Almaty • 1 Room
Book online or call 1800 781 504 Phone Number

Mercure Almaty City Center

4.0 out of 5.0
53 Abylai Khan Avenue, Almaty, 1800 781 504
lastminute.com.au Verified Reviews
View all 0 verified reviews
Parking
Wifi
Business
Laundry
Babysitting
More

Get an overview of this hotel
Upscale Almaty hotel in Almaly District with 2 restaurants

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Mercure Almaty City Center in Almaty (Almaly District), you'll be steps from Gabit Musrepov Kazakh Theatre for Children and Youth and a 2-minute drive from MEGA Park. This upscale hotel is 0.8 mi (1.2 km) from 28 Panfilov Heroes Memorial Park and 1 mi (1.6 km) from Hippodrome.

Make yourself at home in one of the 117 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Gourdet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Mercure Almaty City Center

53 Abylai Khan Avenue, Almaty, 50004

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms - 117
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Porter
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of spa tubs - 1
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Turkish bath/Hammam
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Water dispenser
  • Wheelchair accessible: No
  • Vegetarian breakfast available
  • Organic food
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Russian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Slippers
  • Bathtub only
  • Digital TV service
  • Free WiFi
  • Pillow menu
  • TV size 42
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Minibar (stocked, some free items)
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Fan
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Gourdet - This restaurant specializes in international cuisine and serves lunch and dinner.

Barkhan - Onsite lobby lounge. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Bicycle rentals on site
  • Horse riding nearby

Spa Services

  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals not allowed

UnionPay

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 5600 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Almaty City Center Hotel
  • Mercure Almaty City Center
  • Mercure Almaty City Center Hotel
  • Mercure Almaty City Center Almaty
  • Mercure Almaty City Center Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?