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Ak zhol

3.5 star property

Photo gallery for Ak zhol

Front of property
Exterior
Free daily buffet breakfast
Food and drink
Luxury Suite

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Ulitsa Galileya, 2, Almaty, Almaty Region, 050035
  • Place, Hippodrome
    ‪16 min walk‬
  • Place, MEGA Park
    ‪3 min drive‬
  • Place, St Nicholas Cathedral
    ‪4 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Courtyard View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Hotel Kazakhstan
Medeu District
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 334 reviews
The price is AU$188
includes taxes & fees
30 May - 31 May
Hotel Kazakhstan

About the area

Almaty

With a stay at Ak zhol in Almaty (Jetysu District), you'll be a 5-minute drive from MEGA Park and 6 minutes from Zenkov Cathedral. .This hotel is 3.6 mi (5.8 km) from Almaty Central Stadium and 3.7 mi (5.9 km) from Almaty Opera House.

What's nearby

  • Hippodrome - 16 min walk - 1.3 km
  • MEGA Park - 3 min drive - 3.1 km
  • Gabit Musrepov Kazakh Theatre for Children and Youth - 4 min drive - 3.5 km
  • St Nicholas Cathedral - 4 min drive - 3.5 km
  • Zenkov Cathedral - 5 min drive - 4.2 km

Getting around

  • Almaty Station - 12 min drive
  • Almaly - 19 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Вахтангури - ‬3 min drive
  • ‪Мараканда - ‬3 min drive
  • ‪Namaste - ‬4 min drive
  • ‪Korea Sikdang Soho - ‬3 min drive
  • ‪Kurdюк - ‬3 min drive

About this property

Ak zhol

Ak zhol offers 44 accommodations with safes and slippers. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 44 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include concierge services and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Ak zhol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Mini-fridge
  • Separate dining area

More

  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 100 per stay

Welcoming dogs and cats only

Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Ak zhol Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Terry

Disliked: Staff & service, amenities, property conditions & facilities
When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor quality. They didn't clean our room during the 3 nights or even give us clean towels or a new roll of toilet paper. Getting anything resolved was difficult due to language.
Stayed 3 nights in May 2026

10/10 Excellent

safa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 10 nights in Oct 2025