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My review is not accurate as we had already cancelled. The most annoying part was with Hotels as they never acknowledged my cancelation. However we had stayed at this hotel before and it was everything it was advertised to be. Location A1 Room A1 Breakfast A1 Staff A1.
It was a quick and easy check in. The location is close to many popular places, but the elevator to the top wasn't operating due to the virus. Breakfast was good, but not a buffet, for the same reason.
Stayed for 1 night. Room was spacious and close to tourist attractions, restaurants and the beach. Didn’t have a fridge or coffee maker.
Verified traveller
Stayed 1 night in Jan 2020
6/10 Okay
Verified traveller
3 Jan 2020
Liked: Staff & service
Nice and central, easy check-in. However, room quite small for a premium
room and could not get the room cool enough. Underfloor heating made it far too
warm.
The hotel and room was great and stylish but it was impossible to spend any time in it as it was much too hot, despite it being the end of November. We were informed that the air conditioning for cooling was turned off for the winter. Disappointing.
Wonderful stay in a lovely balcony room. Staff very friendly and helpful. Good breakfast with great selection. Ideally placed and close to restaurants, beach, shops and tourist attractions. Would highly recommend.
The staff here were all excellent, we had a room on the 5th floor with a huge terrace with a fantastic view of the castle. The room had everything including bathrobes and slippers, the only issue we had was that the AC was not sufficient to keep th eroom cool and so we had to have the doors open at night which led to mosquitos. The staff did try and help but said that due to the room's size and position on the top floor that there wasn't anything to be done.