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Four Points by Sheraton Alexandria

3.5 star property

Photo gallery for Four Points by Sheraton Alexandria

Exterior
Fridge, coffee/tea maker
Lobby
1 bedroom, premium bedding, desk, blackout curtains
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Pool
  • Gym

Explore the area

View map
2301 North Macarthur Dr, Alexandria, LA, 71303
  • Rapides Regional Medical Center
    ‪3 min drive‬
  • Rapides Parish Coliseum
    ‪5 min drive‬
  • Alexandria Zoological Park
    ‪6 min drive‬
  • Alexandria, LA (AEX-Alexandria Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About the area

Alexandria

When you stay at Four Points by Sheraton Alexandria in Alexandria, you'll be near the airport, within a 5-minute drive of Southern Forest Heritage Museum & Research Center and Rapides Parish Coliseum. .This hotel is 2.5 mi (4 km) from Arna Bontemps African American Museum and 3.1 mi (5.1 km) from Alexandria Zoological Park.

What's nearby

  • Rapides Regional Medical Center - 3 min drive - 4.1 km
  • Rapides Parish Coliseum - 5 min drive - 5.5 km
  • Alexandria Zoological Park - 6 min drive - 5.5 km
  • Alexandria Mall - 7 min drive - 6.6 km
  • OakWing Golf Club - 9 min drive - 9.5 km

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Outlaw's Barbecue - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • Starbucks
  • ‪Golden Corral - ‬2 min drive

About this property

Four Points by Sheraton Alexandria

Hotel with free parking, a quick walk to Southern Forest Heritage Museum & Research Center
Four Points by Sheraton Alexandria offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wedding services, a fireplace in the lobby, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
You can enjoy a meal at Bistro serving the guests of Four Points by Sheraton Alexandria, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 26328 square feet (2446 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Bistro - This restaurant specializes in American cuisine and serves dinner only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6.50 to 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (26,328 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 150 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.50 to 13.00 per person
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Sai Convention
Sai Convention Magnuson-Alexandria
Sai Hotel
Sai Hotel & Convention Magnuson-Alexandria
Sai Convention Center Hotel Alexandria
Baymont Inn Alexandria Hotel
Sai Convention Center Alexandria
Sai Convention Center
Baymont Inn Alexandria
Alexandria Baymont Inn
Baymont Inn And Suites Alexandria Hotel
Baymont Wyndham Alexandria Hotel
Baymont Wyndham Alexandria
Baymont Inn And Suites Alexandria Hotel Alexandria
Alexandria Baymont Inn
Baymont Inn Alexandria
Baymont Inn Suites Alexandria
Sai Hotel Convention by Magnuson Alexandria
Sai Convention Center Hotel

Four Points by Sheraton Alexandria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 457 reviews
Rating 8 - Good. 104 out of 457 reviews
Rating 6 - Okay. 55 out of 457 reviews
Rating 4 - Poor. 46 out of 457 reviews
Rating 2 - Terrible. 37 out of 457 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean well kept
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay, don't eat.

Great hotel. Clean, nice rooms. Quiet, decent neighborhood. Felt safe. Hotel restaurant served us moldy fruit. Enjoy your stay, eat elsewhere.
Stayed 1 night in May 2025

6/10 Okay

kimberly

Travelled with family
Liked: Property conditions & facilities
The hotel was clean, There was no kitchenet and no continetial breakfast what a bummer.
Stayed 2 nights in May 2025

6/10 Okay

Brett

Travelled with pets, Travelled with partner
Disliked: Staff & service
It was a place to lay our heads but was by no means exceptional. The shower was dirty and it seemed like people were dealing drugs out of the hotel.
Stayed 1 night in May 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great!

Our room was on the first floor and near an exterior door so we could hear people going in and out and talking throughout the night. I would suggest getting an upper level room if you are a light sleeper.
Stayed 1 night in May 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a renovated building it looks nice. Everything is new and clean.
Stayed 1 night in Apr 2025

8/10 Good

Venassa

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Called multiple times to the front desk and housekeeping no answer never received towels nor was there a shower curtain in the bathroom
Stayed 1 night in Apr 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Daryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice people
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Stayed 1 night in Apr 2025

6/10 Okay

Aleecia

Travelled with family
My room never was cleaned after my first night. Trash was left in the trash cans. Also I asked for towels and was told they didn't have extra.
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to wait to check in my room, wasn’t any available. Paid extra for my reservation to get breakfast front desk couldn’t explain how the breakfast ticket worked. The only plug in the bathroom has a short so couldn’t blow dry hair for more than 3 seconds at a time. Shower door was hard to slide. Just expected better from Sheraton
Stayed 1 night in Apr 2025

8/10 Good

David Lee Stout,

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Liked: Room comfort
Disliked: Cleanliness

Amazing nightshift front desk,less than clean room

The lady (didnt get her name though I wish I wouldve, bc she deserves a shout out) who checked us in saw we probably needed more beds than just the 1 king bed we had reserved and offered to switch us to a 2 queen room! The initiative she took to ensure we were comfortable was beyond appreciated! She also actually conversed with us like we were 1 of her personal "guests", NOT just another "customer"! After, the long day of travel we had, we were grateful for this warm, caring, and friendly demeanor. On the flip side the room was dirty. Floors turned the bottoms of our white socks literally black after walking on them, for even an hour! Shower floor dirty and had black hairs all over it! It looked like the only "cleaning" the housekeepers did after the last customer was changing linens! Which linens brings me to yet another problem....the room only had 3 towels! For 3 adults and 1 child to shower. I asked multiple times for more towels! Never got them! So finally after asking 3 times and waiting 2 hours I had to walk around hotel to find a housekeeper, NEVER found 1. Which was not surprising considering the lack of cleanliness in the rooms!
Stayed 1 night in Apr 2025

8/10 Good

Landon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Stayed 1 night in Mar 2025

10/10 Excellent

Deyone

Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly my room was clean. My only complaint is the rainfall shower. I don’t like them unless they have a separate nozzle to use
Stayed 7 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was in was just the way I like very clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Micah checked me in and made sure I got my request. This is my home away from home and they make you feel like family.
Stayed 1 night in Mar 2025

4/10 Poor

Francine, L anse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Check in was 1500. We arrived at 1600 and had to wait as the room was not ready
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room! Staff member that checked us in was very kind! Cleaning staff next morning were kind and greeted us as we walked by.
Stayed 1 night in Mar 2025