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Al Massa Plus Hotel

Photo gallery for Al Massa Plus Hotel

Exterior
Lobby
Hallway
Rollaway beds, free WiFi
Coffee shop

Reviews

4.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View map
Hamdan Bin Mohammed Street, Al Ain, 00000
  • United Arab Emirates University
    ‪3 min drive‬
  • Al Ain Oasis Park
    ‪8 min drive‬
  • Al Ain Zoo
    ‪9 min drive‬
  • Al Ain (AAN)
    ‪17 min drive‬

Room options

Standard Suite

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 King Trundle Bed

Standard Double Room

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • 4 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the area

Al Ain

A stay at Al Massa Plus Hotel places you in the heart of Al Ain, within a 5-minute drive of Al Jimi Mall and United Arab Emirates University. .This hotel is 2 mi (3.2 km) from Qasr al Muwaiji and 2.5 mi (4.1 km) from Lourans Arts.

What's nearby

  • Al Jimi Mall - 18 min walk - 1.6 km
  • United Arab Emirates University - 3 min drive - 3.0 km
  • Al Ain Mall - 7 min drive - 5.1 km
  • Al Ain Oasis Park - 7 min drive - 5.4 km
  • Al Ain Zoo - 9 min drive - 8.5 km

Getting around

  • Al Ain (AAN) - 16 min drive

Restaurants

  • ‪Caffe AFI - ‬3 min drive
  • ‪Yummy Belgian Cafe - ‬3 min drive
  • ‪Subway - ‬2 min drive
  • ‪ستاربكس - ‬16 min walk
  • ‪Rain - ‬3 min drive

About this property

Al Massa Plus Hotel

Hotel in Al Ain with free parking
Al Massa Plus Hotel offers 124 accommodations with complimentary toiletries. Satellite television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 124 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones and electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 115.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: AED 115.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Al Massa Hotel 1 Al Ain
Al Massa 1 Al Ain
Al Massa 1

Reviews

Al Massa Plus Hotel Reviews

4.2

4.8/10

Cleanliness

5.2/10

Staff & service

4.6/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 6 out of 11 reviews

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
They couldn’t find my Expedia reservation until the next day. You guys need a way better system than the one you have, people need to be able to book with Expedia and just show up to the hotel. But the manager on duty that night told me “it’s not us, it’s your booking.” Like it was my fault for booking online. That’s a terrible way to talk to your customers.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad hotel

Frozen room even if you turnoff AC and open window the room keep very cold You can’t sleep Also charge you more than others hotels for service even there are no good servers
Stayed 1 night in Mar 2018

6/10 Okay

Saud, Oman

Liked: Cleanliness, staff & service, room comfort

Quite hotel

Good hotel in quite place, 5 km far from centre of city.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good choice

Fine clean and comfortable room. Service was good. I would stay there again if I pass by Alain.

2/10 Terrible

Anas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Masafumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

誇張なしのこの口コミを読んで泊まろうと思う人がいたら勇者認定

床に食べ物のカスが落ちている。バスタブは汚れていて指でこすると垢が取れる。コップなどの什器も置いていないので自分でどうにかしなければならない。タオルがおいてなかったため、電話でフロントに連絡しようとするが電話が通じない。客室係は電話をしながらタオルを持ってきて無言で渡して去って行く。テーブルランプはおいてあるがコンセントが足りないために使えない。液晶テレビはソニー製だが不思議な色でしか映らない。このテレビを見たら誰もソニーは買わないと思うくらいひどい。机でパソコンを使おうとするとコンセントまでが4メートル以上離れているので延長コードを買ってくる必要がある。サービスの水もない。wi-fiはロビーでしか使えないので要注意。光量が足りず目が痛くなる。スタジアムから歩いて帰れるということだけがメリット。
Stayed 4 nights in Jan 2019

2/10 Terrible

Abdulla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ei!

En suosittele! Epäsiisti huone, tahroja peilissä ja matossa likaa. Kaapit haisevat ja niissä myös roskaa. Vessan pöntöstä puuttuu suoja.. Käytävä oli aika siisti ja siihen panostettu paljon enemmän ku huoneisiin. Huoneissa ei ole Wi-Fi, mutta aulasta saa kyllä🤗
Stayed 1 night in Dec 2018

2/10 Terrible

Saif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

الغرف تحتاج إلى صيانه فقط

جيده
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hotel, good location and very hotel stuff very kind and helpfull. recommended!
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la habitación había hormigas y faltaban bombillas en las lámparas. Muy destacable la atención del personal de recepción, amabilísimos
Stayed 1 night in Jan 2018