Sure Hotel by Best Western Saint-Amand-Les-Eaux

3.0 star property

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Saint-Amand-les-Eaux

With a stay at Sure Hotel by Best Western Saint-Amand-Les-Eaux in Saint-Amand-les-Eaux, you'll be steps from Scarpe-Escaut Regional Natural Park and a 2-minute drive from Nord-Pas de Calais Mining Basin. .This hotel is 5.1 mi (8.3 km) from Pure Aventure and 6.9 mi (11.2 km) from Saint Aybert Church.

What's nearby

  • Scarpe-Escaut Regional Natural Park - 1 min walk - 0.0 km
  • Nord-Pas de Calais Mining Basin - 16 min walk - 1.4 km
  • Pierre Mauroy Stadium - 28 min drive - 43.8 km
  • Zenith Arena Concert Hall - 34 min drive - 49.9 km
  • Paira Daiza - 54 min drive - 55.7 km

Getting around

  • St-Amand-les-Eaux Station - 4 min drive
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • ‪Auberge du Lièvre - ‬10 min drive
  • ‪Jolly - ‬4 min drive
  • ‪Au Bureau - ‬4 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Le Forestier - ‬4 min drive

About this property

Sure Hotel by Best Western Saint-Amand-Les-Eaux

Hotel in Saint-Amand-les-Eaux with free parking
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers 59 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 59 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 9.50 for adults and EUR 3.80 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 3.8 for children
  • Pet fee: EUR 5.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel

Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 497 reviews
Rating 8 - Good. 201 out of 497 reviews
Rating 6 - Okay. 57 out of 497 reviews
Rating 4 - Poor. 19 out of 497 reviews
Rating 2 - Terrible. 12 out of 497 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault this hotel

I cant fault this hotel. We are low maintence family who use this hotel as a base to travel around france. We visited disneyland and eftelling from this hotel. While both are a fair distance away we still found this hotel perfect
Stayed 3 nights in Aug 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and clean

Straightforward, simple hotel. Tidy and clean room. Free EV charger was a bonus.
Stayed 1 night in Aug 2025

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel easy to locate from the autoroute with excellent parking. Restaurant just across the road with a large shopping centre close to the hotel. Nice staff and a comfortable stay.
Stayed 1 night in Jul 2025

8/10 Good

Grant

Travelled with partner
Improved room over competitors. Comfortable, clean smelling bed. Really needs nighttime lighting for the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
The hotel was ok. The room was spacious but basic. Limited options for dining nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

costel

Stayed 1 night in Jan 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very nice comfortable to stay at

Second time staying here and it is a nice hotel to stay at with the family if you have a family room as the kids have there own section. Unfortunately when we arrived the bed was broken. But the receptionist was nice and gave us a room accross the hall for me and 1 child. While my wife and the other kid stayed in the orginal room until the bed was fixed the next night. Overall is a very nice place to stay while we visit other areas of france/belgium
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

costel

Stayed 1 night in Oct 2024

10/10 Excellent

damien

Stayed 1 night in Oct 2024

10/10 Excellent

damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best hotel,everything was good

Stayed 3 nights in Oct 2024

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent parking. Restaurant justwcross the road and a large shopping cente next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Toni Cyryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very convenient and accessible to the shops and the motorway. Had a wonderful stay and staff are very helpful, welcoming and approachable
Stayed 5 nights in Jul 2024

10/10 Excellent

Danny tuin kot

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room! Exactly what was needed and the staff were very helpful as arrived after check in closed.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Good location easybaccess
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Just a nicer budget hotel with good service, easy access and cinvenientky locating for shopping and the town itself.
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price versus quality is great. Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Stayed 1 night in Sep 2023

6/10 Okay

Przemyslaw

Business traveller
Liked: Staff & service

Mediocre

Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
Stayed 2 nights in Sep 2023

8/10 Good

Mr P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. Clean, comfortable and quiet. We had a room at the back of the hotel, which was only overlooked by trees. Breakfast was continental and included in our room rate. There were a few restaurants close by and a supermarket which was handy.
Stayed 1 night in Jul 2023

6/10 Okay

richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Air con nor working in 30 degrees C

This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Stayed 1 night in Jul 2023