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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property

Photo gallery for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Lobby
Property amenity
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Interior
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar

Explore the area

Map
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH
  • University Hospital of North Tees
    ‪9 min drive‬
  • Teesside University
    ‪11 min drive‬
  • Riverside Stadium
    ‪13 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Property amenity

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Property amenity

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 398 reviews
Rating 8 - Good. 141 out of 398 reviews
Rating 6 - Okay. 78 out of 398 reviews
Rating 4 - Poor. 42 out of 398 reviews
Rating 2 - Terrible. 16 out of 398 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

C J

Stayed 1 night in Dec 2024

6/10 Okay

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Well located but rooms below expectation

The hotel is well located for restaurants in Yarm and Eaglescliffe train station. Other than that the hotel is very basic, the rooms we stayed in were grey, bland and depressing. The basin seemed to have the hot and cold plumbed in the wrong way round and the toilet roll holder kept falling off the wall. The window was half frosted presumably because the view out was on to other buildings. I kept the blind closed. After I checked in and saw the room I tried to reduce the number of days we were staying there however was unable to do so without a hefty fee. Overall, not what I expected and I wont be staying again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lydia

Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Martin

Stayed 3 nights in Dec 2024

10/10 Excellent

Iain

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Efficient, helpful and friendly staff from check in to check out. Refurbished bathroom spoilt by damage to panel at side of bath and bottom of bathroom door and bottom of cup(?) stain on wood at side of basin. Room comfortable, clean and quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Craig

Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Stayed 1 night in Nov 2024

6/10 Okay

Mark

Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few times from the management Janes , Xavier, and awsesom housekeeping maids like Michel , wonderful people
Stayed 4 nights in Nov 2024

6/10 Okay

Neil

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

lindsay

Stayed 1 night in Oct 2024

2/10 Terrible

simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luckily only one night

Staff at check in are welcoming but the room was cold damp and uncomfortable,
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss.

Cold tap in the bathroom didn't work, hairdryer didn't work, the colleague who was travelling with me couldn't turn down the heat in her room so it was a furnace. She was told by reception that they would let maintenance know but it would be 3-4 days before they would be able to look at it - we were only staying 1 night. To top it off, I had a pasta dish in the restaurant for dinner which gave me food poisoning. Hotels in this area are expensive which is why we stayed here - next time I'd spend the money and stay at a Premier Inn.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grandchildren loved the swimming pool
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rommel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, great leisure facilities, good breakfast. We had dinner which is good for the price. Comfortable beds. We will come back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Neil

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
I have stayed here on a number of occasions and normally no issues. Unfortunately during this visit I had two sleepless nights. There was questionable loud rumbling during both nights in the ceiling above my bed, however, when discussed with reception I was informed as there was a flat roof above my room it's was more than likely birds (trees also around the area) and due to the hotel being full they were unable to change my room. The sound really seemed to be coming from the plasterboard ceiling.
Stayed 2 nights in Sep 2024

8/10 Good

Charlotte

Stayed 1 night in Sep 2024