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Hacienda El Carmen Hotel & Spa

3.5 star property

Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Winery
Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750
  • Place, Teuchitlan Plaza
    ‪26 min drive‬
  • Place, Guachicmontones Interpretive Center
    ‪29 min drive‬
  • Place, Guachimontones Archaelogical Site
    ‪31 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Courtyard view

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

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Hacienda El Carmen Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 264 out of 340 reviews
Rating 8 - Good. 54 out of 340 reviews
Rating 6 - Okay. 15 out of 340 reviews
Rating 4 - Poor. 4 out of 340 reviews
Rating 2 - Terrible. 3 out of 340 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice historical and great service and great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet retreat in the countryside to get away of the everyday rush, no TV in the rooms, good WiFi, the personnel attentive, you feel at home since arrival!
Our room
Stayed 2 nights in Aug 2025

4/10 Poor

Yasmin

Travelled with partner
Disliked: Staff & service
The gate keeper makes you feel you are obligated to tip for any minor thing he does for you. They dont have a receptionist 24/7. The gate keepers sleep in the lobby. At 730am you hear the staff talking and making all kinds of noise.
Stayed 3 nights in Jul 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent relaxing hotel and spa. Great grounds beautiful attention to detail, my only sadness was the pool was closed during our stay :(
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful. It's been wonderfully restored and it was a delight to stay here. Make sure you stay more than one night, due to other parts of our trip we were only able to stay one night and didn't get to take full advantage of the property. Definitely leave time to explore the grounds. Our only disappointment about the facilities is that the outdoor pool and hot tub were closed even though it didn't say anything about it on the website and they didn't mention it to us (we were there in March).
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia, san fernando

Liked: Cleanliness, staff & service, property conditions & facilities
An annual visit for my family. Each visit better than the last.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la gente bien amable
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda El Carmen is a rare gem! an oasis of tranquility where time slows down, and every visit is more magical than the last. This was my third stay, and each time, the experience somehow becomes even more extraordinary. The property itself is breathtaking, a beautifully preserved masterpiece that transports you to another era. But what truly makes it unforgettable is the people. The owner personally connects with each guest, and the entire team embodies genuine warmth and impeccable service. It’s a level of hospitality that feels almost lost in today’s fast-paced world. Mornings are extra special with the sounds of the birds, horseback rides through the serene grounds, interacting with the donkeys and geese, and the stillness of nature around us. The spa is beyond indulgent, offering treatments that melt away stress in one sitting. And the food? Absolutely divine! Every meal is a masterpiece, showcasing the rich flavors of Mexico in the most exquisite way. Just over an hour from Guadalajara, this is more than a getaway, it’s a sanctuary! If you're searching for a place to truly unwind, recharge, and be immersed in authentic Mexican hospitality, look no further. Hacienda El Carmen is simply paradise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 2 nights in Dec 2024

8/10 Good

Veronique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda is a beautiful place but the food was very average. There were very few people there so the hacienda felt gloomy.
Stayed 3 nights in Dec 2024

10/10 Excellent

VALENTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sofia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adorable and unique. It was surrounded by beautiful antiques that took me back to yesteryear. The staff was exceptionally friendly and accommodating and we all had a magnificent experience at the health spa where we were treated like royalty. I will to return and stay at a different room every single time. Congratulations to the owners on such an exceptional property and unique surroundings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull
Stayed 1 night in Nov 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
This Hacienda is amazing, just what we were looking for! From the moment we were greeted till the time we left the whole staff was wonderful! Fabiola the server at the restaurant was so kind and wonderful. Gave us ideas of where to visit and was always so cheerful! If your looking for a quite area to relax this is the place! Can’t wait to come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024

6/10 Okay

Saul Ivan, Tlajomulco De Zúñiga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful Hacienda from the 16th century with a building from the 18th century. Very well kept and maintained, clean all around. However, expect a lot of critters since it is located in a rural area. Some staff were nice and others were indifferent and less helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I was in a movie, this property was awesome!
Stayed 2 nights in Jul 2024

6/10 Okay

Citlalli

Travelled with family
Liked: Amenities, property conditions & facilities
No les gustó que reservé en Expedia (mejor precio) y me cobraron extra a mi hija de 3 años,
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

MA MARTHA

Stayed 1 night in Sep 2023