6/10 Okay
emi
Travelled with group
7 Feb 2025
Liked: Cleanliness
Disliked: Staff & service
in general, it is okay. I didn't realise the hotel has 17th French castle style, so not modern architecture style.
Room: Clean, spacious. Not many plugs so it would have been better if more plugs. Wifi is good. The bed was comfortable.
Gym: Gym was spacious and good facility.
Spa: I had a terrible experience with the spa staff. The sauna was supposed to be on but it was not on and was told it's gonna take 10 min. but after 40 min wait, the steam sauna was not hot at all, so wasted the time waiting around. The staff didn't apology and asked me to call in advance next time (the sauna should be on without the guest needing to check by phone) and they were not professional.
so mixed review.
emi
Stayed 3 nights in Feb 2025