4/10 Poor
Rebecca J.
8 Sept 2025
Disliked: Cleanliness
Pulled up to cleaning service sitting in front doorway smoking. It was 3:15, so I asked if house was ready since check in is at 3:00. They said yes. They walked right past the beer cans in the front yard- leaving them there. The house smelled of body odor, smoke and fried food. The floors were sticky, the carpets were not vacuumed and stained. The kitchen sink was filthy. The Keurig was so disgusting we went to Walmart to buy a coffee pot. There were no paper towels provided. They provide one drinking glass, no coffee cups, there were 3 forks and a spoon. This is the worst stocked house we’ve ever rented. There was a dirty towel hanging over door. The master bath toilet did not work, so I messaged host. Still have not heard back. My husband used the bathroom trash bin to fill the toilet tank with water so we could flush. The toilet did work after he filled the tank, but the insides are severely corroded. The other restroom had feces on the bidet. I think with a little TLC, kitchen stocking, and new cleaning crew it could be a nice place. The beds were clean and comfortable, although comforter had stains. The sheets looked clean otherwise we would have left. I did not see any evidence of bedbugs. We rent through rental agencies 5-6 times a year, and this has been the most disappointing experience to date. Oh, yeah, there was not a regular coffee pot, but there were toe nail clippers on coffee filters in a kitchen drawer.
Rebecca J.
Stayed 1 night in Sep 2025