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Mercure Aberdeen Caledonian Hotel

4.0 star property

Photo gallery for Mercure Aberdeen Caledonian Hotel

Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Continental breakfast for a fee on weekends
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Place, Aberdeen Music Hall
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪3 min walk‬
  • Place, Union Square Shopping Centre
    ‪4 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(21 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
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  • Restaurant
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4.3 out of 5, Excellent, 1,153 reviews
The price is AU$128
includes taxes & fees
24 May - 25 May
Leonardo Hotel Aberdeen

About the area

Aberdeen

A stay at Mercure Aberdeen Caledonian Hotel places you in the heart of Aberdeen, within a 10-minute walk of Union Square Shopping Centre and Union Terrace Gardens. .This hotel is 0.1 mi (0.1 km) from Edward VII and 0.1 mi (0.2 km) from Prince Albert the Prince Consort.

What's nearby

  • Union Terrace Gardens - 1 min walk - 0.0 km
  • Aberdeen Music Hall - 3 min walk - 0.3 km
  • His Majesty's Theatre - 3 min walk - 0.3 km
  • Union Square Shopping Centre - 4 min walk - 0.4 km
  • Aberdeen Harbour - 7 min walk - 0.7 km

Getting around

  • Aberdeen Station - 6 min walk
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪The Globe Inn - ‬5 min walk
  • ‪Wild Boar - ‬4 min walk
  • ‪Under the Hammer - ‬5 min walk
  • ‪Nando's - ‬4 min walk

About this property

Mercure Aberdeen Caledonian Hotel

Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 83 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Bistro, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.
The Bistro - This brasserie specializes in British cuisine and serves light fare only.
The Caledonian - This café specializes in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen

Caledonian Aberdeen

Mercure Aberdeen Caledonian Hotel Scotland

The Caledonian Hotel Aberdeen, Scotland

Mercure Aberdeen Caledonian Hotel

Mercure Caledonian Hotel

Mercure Aberdeen Caledonian

Mercure Caledonian

Mercure Aberdeen Caledonian

Mercure Aberdeen Caledonian Hotel Hotel

Mercure Aberdeen Caledonian Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2026

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very impressed with manager and receptionists who went out of there way to accommodate us with accessible needs for wheelchair but hotel is not wheelchair friendly imo
Stayed 1 night in Feb 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Everything was lovely and clean staff were very friendly and helpful comfy and especially warm rooms
Stayed 1 night in Jan 2026

6/10 Okay

Steven

Stayed 2 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms very helpful staff & a very good breakfast with a good choice of food maybe if a customer is coming to stay from a long way away maybe be able to book a parking space at a price
Stayed 4 nights in Jan 2026

6/10 Okay

SYED

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Lovely clean, warm room with a safe, ironing board, TV and tea / coffee making facilities. Friendly, efficient staff member at check in, and an easy check out. My room on the third floor was quiet.
Stayed 1 night in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good and helpful staff, good breakfast, comfy beds. Hotel is a little dated and showing its age in places
Stayed 1 night in Jan 2026

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast Staff okay Room clean Not enough sugar milk in room Not great heating Requested an extra quilt which didnt turn up . Bathroom tap doesn't show hot and cold . Possibly a health and safety issue .
Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and tasty breakfast
Stayed 1 night in Dec 2025

8/10 Good

george

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Friendly staff. Great location. Good breakfast. Would stay again and recommend.
Stayed 3 nights in Dec 2025

6/10 Okay

Bruce

Liked: Cleanliness
The breakfast was Buffett style and was just ok
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel was nice, a bit tired and rough around the edges, bed was comfy and nice shower. Unfortunately our toilet was broken and was completely running.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

8/10 Good

Kaitlyn

It was clean enough but very tired and in dire need of a refurb! Staff were nice but
Stayed 2 nights in Dec 2025

6/10 Okay

Gary

Business traveller
Liked: Cleanliness
The room was a little shabby especially the bathroom. Shower was lacking in any power.
Stayed 1 night in Dec 2025

2/10 Terrible

Carrie

Liked: Staff & service
Disliked: Amenities
I was incredibly disappointed with my room. I paid extra to stay here and it was a case of false advertising with the photos. The room was Mercure prices but miles away from usual Mercure standards.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly. Only improvement would be power socket at side of bed for charging phone, but I do realise that involves rewiring.
Stayed 1 night in Dec 2025

8/10 Good

Vanessa

Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last stayed in this hotel about 7 years ago. Booked into a suite which was still great value. It’s an older hotel but very well maintained, Breakfast was excellent too. Great location in the city center.
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Liked: Staff & service, amenities
The hotel was really nice but the only thing is the rooms need a little work.
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities
Lovely place, some bits need attention, our room had a very creaky floor a large crack in the ceiling and damaged flooring in the bathroom. Good breakfast, sausages weren't cheap and nasty things.
Stayed 1 night in Nov 2025

10/10 Excellent

Rauri

Stayed 2 nights in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Great old historic hotel with great views of the park and local churches. About a 4 block walk to the train station. Good shopping I booked this property even with mixed reviews, because it was important to me that I got a hotel within walking distance of the train station. The hotel entrance did not disappoint me. I had booked a suite to relax. What bothered me, which I why I gave this hotel a 3, was that for the price I was paying, they installed a small very noisy space heater, because none of the main heating system was working in the 300 sf double room suite. I turned it off before dinner and after dinner it was very cold. So I went to front desk if I could be moved to a heated room and was told I would have to wait till tomorrow. I didn't sleep well over the night. The space heater was noisy and then the rooms got to hot. Today I am in a different suite where the heating is working. My question is why sell one the most expensive rooms when the heat is not working, or why not move me the same night to any room and offer a cash discount for the inconvenience. I do want to say that the evening dinner and the breakfast were very satisfactory. In moving to my new room, I noticed that the shower head was missing. Front desk advised me that on a monthly basis all shower faucets are removed and cleaned. If it wasn't for my cold suite on arrival, I would have ranked it a 5.
Stayed 2 nights in Nov 2025