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Highland Aberdeen City Centre

3.0 star property

Photo gallery for Highland Aberdeen City Centre

Desk, iron/ironing board, free WiFi, bed sheets
Free toiletries, hair dryer, towels, toilet paper
Reception
Front of property
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View map
89-95 Crown Street, Aberdeen, Scotland, AB11 6HH
  • Place, Union Square Shopping Centre
    ‪3 min walk‬
  • Place, Aberdeen Music Hall
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪6 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, 1 Double Bed

Deluxe Triple Room, 1 Double Bed

Deluxe Triple Room, 1 Double Bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Deluxe Quadruple Room
Brentwood Aberdeen City Centre near Union Street
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, 700 reviews
The price is AU$91
includes taxes & fees
21 Dec - 22 Dec
Brentwood Aberdeen City Centre near Union Street

About the area

Aberdeen

A stay at Highland Aberdeen City Centre places you in the heart of Aberdeen, within a 5-minute walk of The Trinity Centre and Aberdeen Music Hall. .This hotel is 0.2 mi (0.4 km) from Edward VII and 0.3 mi (0.5 km) from The Duke of Gordon.

What's nearby

  • Union Square Shopping Centre - 3 min walk - 0.3 km
  • The Trinity Centre - 3 min walk - 0.3 km
  • Aberdeen Music Hall - 3 min walk - 0.3 km
  • His Majesty's Theatre - 6 min walk - 0.5 km
  • Aberdeen Harbour - 7 min walk - 0.6 km

Getting around

  • Aberdeen Station - 5 min walk
  • Aberdeen Airport (ABZ) - 27 min drive

Restaurants

  • ‪The Jewel In The Crown - ‬2 min walk
  • ‪OGV Taproom - ‬4 min walk
  • ‪Legends Sports Bar - ‬2 min walk
  • ‪An-Noor Kebab - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Highland Aberdeen City Centre

Hotel in Aberdeen with a 24-hour front desk
Highland Aberdeen City Centre offers 116 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Make yourself at home in one of the 116 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Take advantage of the hotel's room service. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Parking on site (GBP 11 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children
  • Self parking fee: GBP 11 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Highland Aberdeen
Highland Hotel Aberdeen
The Highland Hotel
Highland Aberdeen City Centre Hotel
Highland Aberdeen City Centre Aberdeen
Highland Aberdeen City Centre Hotel Aberdeen

Highland Aberdeen City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 360 reviews
Rating 8 - Good. 132 out of 360 reviews
Rating 6 - Okay. 70 out of 360 reviews
Rating 4 - Poor. 33 out of 360 reviews
Rating 2 - Terrible. 31 out of 360 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, CEDAR CREEK

Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot
Stayed 1 night in Sep 2025

10/10 Excellent

Mandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable priced

Close to the centre
Stayed 1 night in Jul 2025

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Terrible hotel. Spent 1 hour outside the hotel trying to check in (as the instructions said no front desk and I had to check in to get the front door code and the room code) only to find there was a desk. After eventually checking in went to room. Mattress hard as wood and no hot water for either of the 3 days I was there so cold showers....avoid this hotel at all costs
Stayed 3 nights in Sep 2025

6/10 Okay

Steven

Stayed 1 night in Sep 2025

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booking cancelled prior to our arrival unknown to us. Hotel blamed Expedia, reception not concerned about turning two over 70 years old out on the street with no accommodation. This was late in the afternoon. It was difficult to find accommodation which was much more expensive, which we expect to be refunded in full. Very disappointed and upset about the whole situation.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with group
We enjoyed our stay while in Scotland. The staff at this hotel were exceptionally helpful and the nicest people.
Stayed 5 nights in Aug 2025

2/10 Terrible

Mesrak

Disliked: Cleanliness, property conditions & facilities
The room wasn't available
Stayed 1 night in Aug 2025

10/10 Excellent

Harneet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
I would not put this hotel forward for anyone i know to stay as it is not fit for purpose. Change policies but do not update on website.
Stayed 2 nights in Aug 2025

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities
First room I was given the code to their was somebody occupying the room . Poor customer service . In the end I didn’t stay there
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't recommend

I chose the option on hotels.com to pay the extra £10 to pay on arrival incase I needed to cancel. Twenty seconds later the money was out of my account. Hotels.com said this was non refundable and were not understanding the option I chose which said put in your card details but dont worry this wont come out until you arrive. Hotels.com said its ok its pending, I explained it would not be pending for 12 days, they have taken it out. They said they would phone the hotel, two days later I got an email saying sorry its non refundable. We had to go but I was worried because I was taking my elderly mother and young son. On the day I kept getting emails saying to complete check in online and verify my card details. I did not trust this so did not do it. When we got there we were checked in no bother without needing to fill in forms online or verify my card details. The hote was dirty, the banister was thick with dirt. The room was basic with large worn areas of carpet, the drawers fell off, the curtains were hanging off the curtain rails. The tv kept losing signal, I had to swap the aerial as one was just lying around. The shower was dirty and there was an empty can left sitting on top of the wardrobe by previous guests. There is a kettle but the receptionist said they have stopped doing tea bags altogether. So there is a kettle in the room but no milk or tea bags. No bar or lounge area like advertised on line. The hotel goes under three different names. The beds were comfy.
Worn carpet
Worn carpet
Broken shelve
Worn carpet, drawers fell off
Stayed 1 night in Jul 2025

2/10 Terrible

Jen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first thing I seen when I walked into the room was a huge stain on the floor. There was a dirty towel hanging in the bathroom, and the room smelled of marijuana every night. Overall the food was not worth the money. The front staff was friendly and did try to help with some of the issues.
Stayed 4 nights in Jul 2025

4/10 Poor

Michael

Disliked: Amenities
Noise of birds outside and folk walking up and down stairs
Stayed 1 night in Jul 2025

8/10 Good

Wolfgang

Travelled with family
Liked: Cleanliness, amenities
The property could use some renovation but the staff was very friendly and accomodating
Stayed 1 night in Jul 2025

6/10 Okay

Maureen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
No lift wouldn't be suitable for anyone with health issues or disability problems many stairs inside and outside Could do with refurbishment in bedrooms as they are of poor standard
Stayed 4 nights in Jun 2025

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Very comfortable and spacious room. The shower was amazing. Good intenet and tv. Walking distance to the busy section of Aberdeen, yet a quiet area. Towel warmer in the bathroom. I did like the electronic locks on the doors, no need to worry about losing a key. The staff were helpful and friendly. Only complaint would be is that breakfast was listed as starting at 8, but nothing was ready, so we were not able to partake.
Stayed 1 night in Jun 2025

10/10 Excellent

lucky

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

8/10 Good

abhishek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms need to be cleaned and hotel services need massive improvements as nobody came to clean rooms since we checked in. Overall only the food was good that we had at the hotel
Stayed 3 nights in Jun 2025

6/10 Okay

Shiho

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

morag

Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highland Hotel (now merged with the Brentwood Hotel next door) is on Crown Street, less than ten minutes walk from Aberdeen bus and train station. It is just off Union Street which is the main central street in Aberdeen (the equivalent of Princes Street, Edinburgh - sort of!). We stayed for 3 days, breakfast included. The room, towels, and bed linen were spotless. But the whole hotel is 'tired'. There is no lift, but the reception man will carry up the cases for you. Usual tea and biscuits in the room. hairdryer, iron and board. and case stand. The staff are all very friendly and helpful, kind and cheerful. Responsive to any requests. The breakfasts were as good as in any hotel.(could be hotter at times) And they need a newer, quicker, toaster! The hotel is an excellent centre for travel in the Aberdeen area. Since 2 hotels have merged the room numbers are similar, so ensure which of the 2 hotels you are booked in at.
Stayed 3 nights in Jun 2025