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Attentive staff. Enjoyed my stay.

The hotel and staff were excellent. The facilities were well maintained and clean. The room had wood or wood-look floors, no carpet. It had all the basic stuff, king bed, desk, TV, nice chair and ottoman, shampoo/conditioner-one, shower gel, bottle of water, and plenty of towels. No snack bar or alcohol in the room. The restaurant was first rate, but the menu was only available in Spanish. I had to ask for help to understand the menu. Help came very easily. Received a complimentary VIP beverage! Everyone I came in contact with was friendly and helpful. Only negative during my short stay was the bad gassy smell I woke up to. The city smells bad in the morning. Not the hotel's fault at all.

We loved this hotel. Very quaint and cute, lovely property. The pool is huge, the restaurant is good, and the hotel is very close to everything you want to be near. If you are a light sleeper, you may not appreciate the pet peacocks, but they didn't bother us and they are so beautiful! The hotel is quite a hike to get to on foot, but so is everything else in Taxco. I would totally book it again.

Very friendly staff.

El hotel y staff excelentes! Definitivamente no es un area para caminar. Pero tomando un taxi, a 10 minutos llegas al centro de Metepec.

In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't