lastminute.com.au Verified Review
5 / 5
Excellent customer service! We had a little issue with an arranged late check out. The front desk immediately took care of that issue by refunding the late checkout fee. I liked how they were already on top of it by the time I went to go check out to talk to them about the issue that we had. I will definitely stay here again based on how they handled the situation. The staff is proactive and very friendly. They seem like they truly care of you return to the property again to stay.
A verified traveller stayed at Hotel Spero at Union Square
Hotel Spero at Union Square