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The hotel was our final stop after completing the 3 peaks challenge. A bunch of broken bodies turned up & headed for the hot tub & the facilities at the pool certainly didn’t disappoint. The reception staff were excellent juggling a large group and completing dinner orders at the same time. I asked for 2 of my 7 rooms to be changed from doubles to twins and nothing was too much trouble. Food was excellent, the bar & restaurant staff attentive and polite and breakfast the following morning very high standard. Cleanliness was exceptional, your hotel certainly ticked all the boxes.

Lovely food Palm Court restaurant was lovely Reception could do with more service training, not very friendly or helpful

Was as expected clean well equiped friendly staff, breakfast buffet, reasonable price. Good experience would use again.

Stayed on the outskirts of Chester parked the car and used the park and ride service which is very close to the hotel. The service is excellent and saves using the car as Chester is busy. There is an Asda shop 2 minutes away at the garage for papers etc if needed. We found the hotel easy to get to and was great to return home due to location. Staff were very helpful and breakfast was fine. Enjoyable break.

We stayed here for one night it was really nice, room was lovely and the bed was so comfy. Had some snacks at the bar which were nice then evening meal was gorgeous. We were served by Adam who was brilliant thank you

Perfect location. Very nice staff.